Apica is an observability cost optimization provider helping IT teams gain complete control over their telemetry data economics. Apica Ascent processes all observability data types including metrics, logs, traces, and events while optimizing observability costs.
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Seemed to work well, but we didn't want to do a long renewal. Other products are maturing and better integrated with our systems. It works for now, but we're looking to replace it.
Update: New Relic has caught up with Apica and seems to integrate better with the other aspects of …
We actually preferred IP HostMonitor over Apica Synthetic, as it was more stable and uses less real estate. IP HostMonitor does not support true load simulation, which we miss from the Apica Synthetic trials.
I have used Microfocus loadrunner (formerly HP Vugen/BSM), Dynatrace Synthetic, and Gomez. Apica Synthetic has a good price point for its functionality. Dynatrace and Microfocus are expensive. Dynatrace and Gomez are easier to use than Apica Synthetic.
Apica Synthetic is more efficient than other competitors; our main priority is gain in the effort, time, and customer satisfaction, which Apica Synthetic definitely guarantees. Real-time alerts are just perfect which is exactly what we need, I can't say the same about other …
We were using different monitoring tools for different requirements (e.g.,Nagios and Checkmk for infrastructure issues) and we were in need of a tool for service and API monitoring for which we were using ThousandEye. But alerts were 60-70% valid irrespective of conditions like …
Apica Synthetic is perfect for monitoring our products that customers use since we create scenarios and API calls that reflect how the customer uses our products. However, for server monitoring and monitoring internal products, both Zabbix and Prometheus have the upper hand. …
I have never used other products that would stack up to what Apica Synthetic does for our company; other software that we use might help with giving different information but would not come close to the mix of monitoring and data we get from Apica Synthetic. The closest product …
As I use this for only my area, it is very well suited to what I need it to do. Apica Synthetic monitors two different web applications in a time interval that is easily customizable for uptime and latency. These are critical indicators for a cloud-based point-of-sale system. We need solid uptime and limited latency across the enterprise.
It's very clunky. Infrastructure is large and very difficult to upgrade.
SaaS and On-premise versions are different. There is an LDAP integration but users can only be assigned to one group (i.e. department). If you are in 2 departments, you need 2 separate logins.
Update: they now offer federated logins
It filled a gap in monitoring for us, but we're looking to move on.
We trust the results that Apica Synthetic has achieved. Real-time alerting is critical to our clients and with limited resources, we can't handle many false positives; Apica Synthetic is the only solution that provides both of those features.
We were using different monitoring tools for different requirements (e.g.,Nagios and Checkmk for infrastructure issues) and we were in need of a tool for service and API monitoring for which we were using ThousandEye. But alerts were 60-70% valid irrespective of conditions like network issues. But Apica Synthetic's alert mechanism is a perfect fit for our department. It helped us to reduce unnecessary/false alerts and a number of wrong tickets.
My department is not charged for Apica Synthetic so no ROI, but from a customer service perspective, we can react to an outage and repair it faster than our customers can report the outage.
Our vendor's own monitoring tools are not as accurate nor as timely as ours. They rely on us telling them, from Apica Synthetic, that they have an issue.