Apigee Edge vs. CallMiner Eureka

Few scenarios 1. For viewing API analytics, I think it is best in the market 2. For earning money via API monetization 3. Securing API 4. Onboarding legacy APIs to provide modern REST endpoints

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Call history tracking functionalities and the ability to manage different contacts are effective through CallMiner Eureka's capabilities. Setting the interface is an easy task and the quality of the tool services is an incredible and easy communication platform for the members of the different projects. The tool has effective scheduling functions and easy project management tools which allows effective data import through the integration tools.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Better exception handling with the Raise exception policies help to monitor the flow by setting up the flow conditions.
• Easy development of a Proxy and APIs with much less tutoring and helps make getting started for new users easy.
• Very good documentation and blog with details of most common failures and error handling.
• A very very easy to use console.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Intent scoring
• Custom User Dashboards
• Drill down to each touchpoint experience

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Only one user can be active in a proxy at a time
• No version control
• Prohibited from using JSON.stringify on Apigee objects (tokens)
• Debugging is difficult
• Unable to rename or delete policies without bumping revision
• Why would anyone give a js policy one name, display name something else, and script a different name?
• 'Trace' limited to only 20 transactions
• UI allows users to add target servers, but users must utilize the api to turn on SSL.
• I'm sure there's more, they just aren't coming to mind right now.
• Apigee forgets (expires?) your password at random intervals without notice. Every few weeks, or days, sometimes even three times in one day, I'll attempt to login to Apigee and my password will be 'wrong'. I've reset my password and Apigee still claims it's wrong. I've had to reset my password three times before it finally let me log back in.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Admin tools such as integration/ingestion tracking.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I am not the one deciding whether to use apigee or not really. But personally, I would recommend the use of it as developing APIs on it is easy. And as a mediator between backend servers, we could easily modify request and responses in it without touching any backend code while having a centralize gateway to access our backend APIs too.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Support has helped us to resolved all the queries and community support was also good.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Quite hard to get support, at least on the coding side, when we encounter blockers. But general concerns, they would schedule a call to you for them to get a whole picture of your concern. Albeit in my experience, bad really as they haven't replied about the progress, but otherwise seems to have been fixed.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We have not yet had to contact support for our Eureka service.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Apigee is the best in the market in terms of API Analytics Apigee is having wonderful Documentation with short videos Security is a major concern and Apigee provides an easily configurable policy to secure API Quota and rate-limit is again very easy to configure on every API basis It provides various policies to transform the response from one form to another form e.g. JSON to XML or XML to JSON

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

CallMiner Eureka was stronger in reporting but weaker inaccuracy. It provided good reports to focus our QA program and individuals but sometimes the interpretation of the statements was wrong.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• As a public entity it is hard to say how much ROI we can have. We have yet to create a billing and ROI plan. We are thinking of other ways to create ROI, possibly through data/service barter.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Easy to engage with customers.
• Effective project communication platform.
• Easy to provide reports and also manage contacts list.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info