Likelihood to Recommend
Few scenarios 1. For viewing API analytics, I think it is best in the market 2. For earning money via API monetization 3. Securing API 4. Onboarding legacy APIs to provide modern REST endpoints
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Call history tracking functionalities and the ability to manage different contacts are effective through CallMiner Eureka's capabilities. Setting the interface is an easy task and the quality of the tool services is an incredible and easy communication platform for the members of the different projects. The tool has effective scheduling functions and easy project management tools which allows effective data import through the integration tools.
Read full review Pros Better exception handling with the Raise exception policies help to monitor the flow by setting up the flow conditions. Easy development of a Proxy and APIs with much less tutoring and helps make getting started for new users easy. Very good documentation and blog with details of most common failures and error handling. A very very easy to use console. Read full review Intent scoring Custom User Dashboards Drill down to each touchpoint experience Read full review Cons Only one user can be active in a proxy at a time No version control Prohibited from using JSON.stringify on Apigee objects (tokens) Debugging is difficult Unable to rename or delete policies without bumping revision Why would anyone give a js policy one name, display name something else, and script a different name? 'Trace' limited to only 20 transactions UI allows users to add target servers, but users must utilize the api to turn on SSL. I'm sure there's more, they just aren't coming to mind right now. Apigee forgets (expires?) your password at random intervals without notice. Every few weeks, or days, sometimes even three times in one day, I'll attempt to login to Apigee and my password will be 'wrong'. I've reset my password and Apigee still claims it's wrong. I've had to reset my password three times before it finally let me log back in. Read full review Admin tools such as integration/ingestion tracking. Read full review Likelihood to Renew
I am not the one deciding whether to use apigee or not really. But personally, I would recommend the use of it as developing APIs on it is easy. And as a mediator between backend servers, we could easily modify request and responses in it without touching any backend code while having a centralize gateway to access our backend APIs too.
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Support has helped us to resolved all the queries and community support was also good.
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Quite hard to get support, at least on the coding side, when we encounter blockers. But general concerns, they would schedule a call to you for them to get a whole picture of your concern. Albeit in my experience, bad really as they haven't replied about the progress, but otherwise seems to have been fixed.
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We have not yet had to contact support for our Eureka service.
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Apigee is the best in the market in terms of API Analytics Apigee is having wonderful Documentation with short videos Security is a major concern and Apigee provides an easily configurable policy to secure API Quota and rate-limit is again very easy to configure on every API basis It provides various policies to transform the response from one form to another form e.g. JSON to XML or XML to JSON
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CallMiner Eureka was stronger in reporting but weaker inaccuracy. It provided good reports to focus our QA program and individuals but sometimes the interpretation of the statements was wrong.
Read full review Return on Investment As a public entity it is hard to say how much ROI we can have. We have yet to create a billing and ROI plan. We are thinking of other ways to create ROI, possibly through data/service barter. Read full review Easy to engage with customers. Effective project communication platform. Easy to provide reports and also manage contacts list. Read full review ScreenShots