Appgate SDP vs. SecureLink Enterprise Access

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Appgate SDP
Score 9.3 out of 10
N/A
AppGate SDP (software-defined perimeter) from Cyxtera Technologies headquartered in Addison is a zero trust network security product.N/A
SecureLink Enterprise Access
Score 9.0 out of 10
N/A
SecureLink is a platform for remote support in regulated industries. Enterprise software vendors use SecureLink to deliver remote support and services. Hospitals, banks, casinos and other regulated entities use SecureLink to authenticate, control and audit remote access for their vendors, business associates and other 3rd parties.N/A
Pricing
Appgate SDPSecureLink Enterprise Access
Editions & Modules
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Offerings
Pricing Offerings
Appgate SDPSecureLink Enterprise Access
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Appgate SDPSecureLink Enterprise Access
Top Pros
Top Cons
Best Alternatives
Appgate SDPSecureLink Enterprise Access
Small Businesses

No answers on this topic

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Medium-sized Companies
Rubrik
Rubrik
Score 9.0 out of 10
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Score 9.0 out of 10
Enterprises
Rubrik
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Score 9.0 out of 10
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Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Appgate SDPSecureLink Enterprise Access
Likelihood to Recommend
9.0
(2 ratings)
8.3
(2 ratings)
Likelihood to Renew
-
(0 ratings)
8.6
(2 ratings)
Performance
-
(0 ratings)
9.0
(2 ratings)
Support Rating
9.0
(2 ratings)
9.0
(2 ratings)
User Testimonials
Appgate SDPSecureLink Enterprise Access
Likelihood to Recommend
Appgate
It is best suited for larger companies with lots of remote workers that need complex access management. We've barely scratched the surface on what Appgate can do via its API.
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SecureLink
It does exactly what it needs to. The only times I've had serious issues with rolling out to a vendor is when they have a "contractual agreement" to only use their solution. Almost every vendor that I've worked with and shown this product to has been skeptical for the first 5 minutes and fully converted to liking the ease of use of the product by 10 minutes
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Pros
Appgate
  • Software-Defined perimeter
  • Hide resources to non-authorized/authenticated users.
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SecureLink
  • Easy to setup on a client PC or server for access
  • Organizes client connections by gatekeeper so it is easy to find what you need
  • File transfer option is great for uploading files to client servers
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Cons
Appgate
  • Live logging in the client. Currently you have to "download" the logs into a zip file and then open that zipfile to look at the logs. There's no logfile to tail or watch.
  • Load balancing between controllers could be better. Currently relies on round robin DNS and sometimes a browser will pick a different IP than previous and you'll get a big "LOST CONNECTION TO CONTROLLER" message.
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SecureLink
  • Java based. Always an issue. I know they are working on this and it will be Javaless if we need it. I know that Java can cause issues across the board and I understand the need of it, but it does not make it any better when there are Java issues.
  • Stronger integration with the Active Directory. Currently its only read-only, which is good and bad.
  • I would love to see an App. I know they are working on this as well.
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Likelihood to Renew
Appgate
No answers on this topic
SecureLink
We are happy using securelink to access our client environments
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Support Rating
Appgate
The company has been supportive overall of our needs and desired features. I have not personally called the support services, but I've heard no direct complaints either.
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SecureLink
The employees at Securelink have always been responsive and seem to be invested in the success of my company. They truly understand what their product means to us so if there is a problem, they are always willing to help. In the rare event that something is found on their end, they will be proactive and reach out to someone to help and get something on calendar for a fix
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Alternatives Considered
Appgate
The existing system was FortiGate. The management of the system was a hassle. Because IT personnel had to manually create VPN accounts, user passwords were known to who created them and the end user did not have a way to change them. This created a security issue in the event an IT engineer left the company.
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SecureLink
Securelink seems to work better than LogMein for a large enterprise group. Our company has over 10,000 different connections and securelink manages them well.
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Return on Investment
Appgate
  • We are achieving our goals with this tool by hiding resources behind it.
  • It is a new model that requires a different thought process for many in network operations.
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SecureLink
  • I've found that Securelink allows me to get a vendor access to an application for support purposes much faster than a provisioned VPN account and the red tape around this. I can set up a vendor to access an application suite in a half hour and it will be more secure than regular provisioning.
  • The ROI is yet to be seen on this, but it certainly makes Compliance, Internal Audit, and Legal very happy, which helps everybody.
  • Internally, there is much more push back and it has been problematic. For a tech, to have to log in to a server and navigate to a system is considered cumbersome, when before all they had to do was open up Putty or RDP to a server to get in. The only way to combat this is to force them to use Securelink by removing rights. Near impossible for the domain admins.
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