Appian vs. CA Workload Automation vs. OpenText Operations Orchestration

Appian works great for automating manual processes and integrating multiple systems through its toolset. It gives great flexibility for establishing rules for approvals, routings, escalations, and the like. Because of the low code toolset, it's very easy to deploy and make changes as needed as processes evolve and as the organization learns to utilize the system better. Minimal maintenance is required to support the applications build on the platform. Some of the automated testing integration with tools like Jenkins is limited so that may be an issue for some.

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CA Workload Automation is well suited for firms having to manage and monitor multiple applications operating in multiple environments. and having SLA requirements. CA Workload Automation is less appropriate and not cost-effective for non-critical applications and/or jobs. CA Workload Automation is ideal for companies that require reliable and stable Production support for their business critical jobs to finish on time.

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The products are being paired by the company with different software to specifically fit multiple scenarios. As a standalone platform, it can answer any task with its build-in content or the ability to create your own content and solution.

• Allows at a glance workflow documentation which assists in the need we have for information readiation.
• Drag and drop interface for workflow development greatly speeds our apps time to market.
• Using the advanced features of Appian, we are able to create working sites in a fraction of the time it would take to do so using "traditional" development.

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• All batch jobs can be monitored from one dashboard.
• Provides detailed error logs.
• We have developed packages to invoke OIC integrations through Autosys.
• Notifications is a good feature when job fails or runs beyond cutoff time.

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• Allows for the quick disconnection of accounts that break our terms of service
• Seamless integration with our billing system
• Has the ability to house all member/client account information in one single location

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• Search issues when type ahead and database search are used in the same field.
• Buttons implementation where user is require[d] to click on the button description - if clicks on the button outside that text - button will not work.
• Problems with using certain off-the-shelf performance tools like WebLoad or Neoload. That is because of different dynamic variables being used internally in Appian - which these tools are unable to correlate. We are still investigating using other tools like Jmeter to overcome dynamic correlation problem for performance testing.

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• Monitoring of front-end websites.
• More utilization insights if possible.
• Customer service via chat in the future if possible.

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• The product build in portal need to be more flexible

We recently renewed our license with Appian. We are convinced that its flexibility, relative ease of use, the support they provide, there mobile advancements and their general willingness and desire to see us succeed all contributed to our reason to renew our agreement with Appian

Appian is a low code environment, because of this, a very good visual interface is required. Appian is providing a feature-rich dashboard [that] we can use for building the dashboards and other interfaces. Appian also provides patches and releases to enhance these features. A developer can start off development just by going through a basic course from the Appian learning community.

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This product along with the Broadcom support team fits out needs and scheduling requirements with no issues. The support team are very aware of their product and how to support it.

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Appian is one of the leading low code business automation platforms that support RPA, decision rules, case management, workflow automation, and machine learning all in a single bundle. But it is also harder to implement and replace the traditional business process.

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I love this product!!

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As analyst I participated in a developer boot camp. At times it was hard to keep up but most of the time it made sense. Trainer took the time to explain and slowed pace down to answer questions etc.

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Very boring; hard to get through quickly, but rather effective in demonstrating the use of the platform.

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It was really seamless. SaaS in the true definition of the word. We logged on and started using the product. Very easy.

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Appian has enormously transformed and keeps on updating the product every quarter to meet the latest needs of the world with new innovations & technologies being integrated within the platform. What gives more pleasure than a product that keeps on continuous[ly] improv[ing]?

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We selected CA Workload Automation for the ease of integration and less time to setup. It has less overhead to manage the application and is a very robust application.

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Most product works well enough, but none of them combine the non-agent/client approach to automation with an easy to develop mechanism (the drag&drop development approach) This alone put this solution on top of our preferred implantation product list

• I believe it has negatively impacted our release dates. There may have been a misunderstanding as to the learning curve, even though it is "low code."
• The look and feel of the applications created using Appian have uniformity and it's easier to have "reuse" between applications.
• There is less developer control when it comes to features. I think this mainly has to do with the amount of plugins available. I would think there should be many more available plugins. But again, our use case is probably different than most others.

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• CA Workload Automation has improved SLA by 50%.
• CA Workload Automation has reduced job failures by 60%.
• CA Workload Automation has improved staff productivity and problem resolution.
• CA Workload Automation has improved application availability.

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• If time is money, the time saved by using this all-in-one product has certainly saved time AND money.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info