Apple Remote Desktop vs. Oracle Secure Global Desktop

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Apple Remote Desktop
Score 8.7 out of 10
N/A
Apple Remote Desktop (ARD), from Apple, is a remote administration tool for managing Apple computers running OS X across a network.N/A
Oracle SGD
Score 6.0 out of 10
N/A
Oracle Secure Global Desktop is a secure remote access solution for enterprises for use within and without the corporate firewall, also for virtualization.N/A
Pricing
Apple Remote DesktopOracle Secure Global Desktop
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Apple Remote DesktopOracle SGD
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Apple Remote DesktopOracle Secure Global Desktop
Top Pros
Top Cons
Features
Apple Remote DesktopOracle Secure Global Desktop
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Apple Remote Desktop
8.0
25 Ratings
3% below category average
Oracle Secure Global Desktop
7.4
1 Ratings
11% below category average
Screen sharing8.925 Ratings9.01 Ratings
File transfer9.024 Ratings9.01 Ratings
Instant message9.320 Ratings1.01 Ratings
Secure remote access with Smart Card authentication8.53 Ratings10.01 Ratings
Access to sleeping/powered-off computers7.219 Ratings8.01 Ratings
Over-the-Internet remote session9.019 Ratings10.01 Ratings
Initiate remote control from mobile7.06 Ratings5.01 Ratings
Remote management of servers & workstations8.421 Ratings10.01 Ratings
Remote Active Directory® management7.08 Ratings7.01 Ratings
Centralized management dashboard8.516 Ratings8.01 Ratings
Session record7.39 Ratings8.01 Ratings
Annotations7.05 Ratings6.01 Ratings
Monitoring and Alerts8.312 Ratings3.01 Ratings
Multi-platform remote control6.37 Ratings9.01 Ratings
Best Alternatives
Apple Remote DesktopOracle Secure Global Desktop
Small Businesses
Getscreen.me
Getscreen.me
Score 9.8 out of 10
Getscreen.me
Getscreen.me
Score 9.8 out of 10
Medium-sized Companies
mRemoteNG
mRemoteNG
Score 9.7 out of 10
mRemoteNG
mRemoteNG
Score 9.7 out of 10
Enterprises
Remote Desktop Services
Remote Desktop Services
Score 9.0 out of 10
Remote Desktop Services
Remote Desktop Services
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Apple Remote DesktopOracle Secure Global Desktop
Likelihood to Recommend
8.4
(25 ratings)
8.0
(1 ratings)
Likelihood to Renew
10.0
(3 ratings)
-
(0 ratings)
Usability
9.0
(4 ratings)
-
(0 ratings)
Support Rating
10.0
(4 ratings)
-
(0 ratings)
Implementation Rating
10.0
(3 ratings)
-
(0 ratings)
User Testimonials
Apple Remote DesktopOracle Secure Global Desktop
Likelihood to Recommend
Apple
For a small deployment of macOS, I can see where Apple Remote Desktop could suffice. I can see where a company that is strapped for cash could benefit from a knowledgeable employee using it to automate some tasks. I am not comfortable giving an estimate number-wise. For a large deployment of macOS or iOS, this would be a very inappropriate tool. There are far too many obstacles for an app like Apple Remote Desktop to successfully manage a large fleet of macOS computers or really any number of iOS devices. You simply need an MDM solution in this day and age. This will become increasingly necessary, even in small numbers, but MDM providers have started to provide solutions for customers in these situations.
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Oracle
I believe Oracle Secure Global Desktop is better used on a larger device such as a desktop or laptop, as the Android platform is a bit confusing when initially introduced to fellow employees who were familiar with the other layout.
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Pros
Apple
  • Automator Actions: This is a very cool feature and cost saving as it reduces human effort by automating the workflow of tasks.
  • Curtain Mode: This lets you block your local user's view of the desktop while performing administrative tasks.
  • Spotlight Search: It can perform lightning fast searches on machines using the spotlight search feature of OS X and thus saves a lot of time.
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Oracle
  • Very secure.
  • Simple layout that is easily understood by different levels of experience.
  • My company works with Linux and Windows - Oracle Secure Global Desktop easily operates on both platforms.
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Cons
Apple
  • I would like to see more included Unix scrips that can be pushed to clients.
  • Inclusion of a way to remote control or screen share with Windows machines would be useful, as I manage a handful of Windows machines. While this would be possible using VNC on the Windows machines, including the ability to connect using Windows terminal connections would be awesome, for me.
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Oracle
  • Is not supported on Apple devices.
  • Support on Android - the functionality feels flimsy and the layout isn't as user friendly as I thought it would be in comparison to when it is used on a desktop platform.
  • Initially, when first using the product a year or so ago, I received a lot of complaints of random error messages. Though that problem seems to have been solved in the interim.
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Likelihood to Renew
Apple
We use it on a daily basis and works well in our environment and could see how other Apple owned organizations would benefit.
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Oracle
No answers on this topic
Usability
Apple
The user interface is amazing. You don't have to dig in to look for options. It's not overwhelming and yet a powerful utility.
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Oracle
No answers on this topic
Support Rating
Apple
Apple support is great.
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Oracle
No answers on this topic
Implementation Rating
Apple
Very quick and easy install with no real issues
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Oracle
No answers on this topic
Alternatives Considered
Apple
I use TeamViewer with users who are having trouble connecting to the VPN. I think TeamViewer is a good alternative when ARD isn't working. However supporting the number of users we support, TeamViewer can come with a pretty hefty price tag.
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Oracle
Tarantella gave us a lot of issues, but with Oracle Secure Global Desktop [we got] the huge portfolio of Oracle applications from almost any browser, without the headache of application dependencies, plugins, java etc. My fellow employees like the way Oracle Secure Global Desktop gives us the "feel" of many little desktops but with one machine.
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Return on Investment
Apple
  • Apple Remote Desktop has a positive return on investment because for the expense to the school, the value it brings to teachers is important. The return on improved student performance is very difficult to measure financially, but there is a definite return.
  • The overall objective of education is to increase student learning, ARD does that phenomenally. Parents see the tool used and are impressed at what the capabilities of the tool can do and how it impacts how active their students are as well as how well they can learn.
  • One negative impact is that teachers rely too much on this tool rather than on actually teaching sometimes.
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Oracle
  • Efficiency is definitely a good description. The easy to use platform allows fellow employees to move through their online apps with ease.
  • Applying new online apps is a lot easier, as we do not have to rely on a central server to pull information.
  • As our client is national, it's good to have quick, reliable cloud access to all sensitive materials without worrying about security issues.
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ScreenShots