Powerful and Sophisticated Remote Administration for Mac Computers
February 04, 2019
Powerful and Sophisticated Remote Administration for Mac Computers
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Apple Remote Desktop
We are using Apple Remote Desktop for managing Mac computers on our network. The product is being used to perform administrative tasks such as on-demand remote assistance, remote software installations and perform AutoInstall using Task Server to minimize human intervention on scheduled tasks.
Automator Actions is another cool feature we use often. You can create a workflow of tasks you want to perform and then schedule them to execute automatically on client machines.
One of the coolest features which I haven't used elsewhere is "Curtain Mode" while performing an administrative task on a client machine. You can block the local user's view of his own screen while performing administrative tasks.
Automator Actions is another cool feature we use often. You can create a workflow of tasks you want to perform and then schedule them to execute automatically on client machines.
One of the coolest features which I haven't used elsewhere is "Curtain Mode" while performing an administrative task on a client machine. You can block the local user's view of his own screen while performing administrative tasks.
- Automator Actions: This is a very cool feature and cost saving as it reduces human effort by automating the workflow of tasks.
- Curtain Mode: This lets you block your local user's view of the desktop while performing administrative tasks.
- Spotlight Search: It can perform lightning fast searches on machines using the spotlight search feature of OS X and thus saves a lot of time.
- As apple usually does, this is only for Mac computers. This is not a cross-platform utility.
- There is no mobile device interface to this software, it is only available on Mac App Store.
- It has reduced human efforts and thus human resource cost for our organization. It allows you to automate repetitive tasks and thus improves overall productivity.
- Quality of service is great using this product. Our end users have been very satisfied.
Chrome Remote Desktop is cross-platform but lacks the cool features especially automation related features like Apple Remote Desktop does. For supporting Mac computers, Apple Remote Desktop was a clear choice.
Apple Remote Desktop Feature Ratings
Evaluating Apple Remote Desktop and Competitors
- Product Features
- Product Usability
- Product Reputation
Product features was the single most important factor for us when we chose this product. This has powerful features not available in other products we evaluated.
We stressed going through product features and the ease with which our support team can learn the product. We would not like to change anything in our evaluation process.
Using Apple Remote Desktop
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Automator Actions are a great set of actions that you can use to create a workflow of tasks to be automated.
- Screen Sharing is seamless with no lag. Curtain mode is a great feature while sharing a screen.
- Spotlight search makes reduces time and lets you provide quicker remote assistance.
- I can't really think of any such tasks. Apple has done a great job with the product.