Appointy vs. vCita

Appointy is very well suited if you need a quick and dirty option to schedule meetings with people outside your company empowering them to choose a time and date. It is less suited for scenarios where you want to be in control or if you want to share info and attachments prior to the meeting.

Incentivized

It makes client communication extremely easy - we can message and schedule online appointments. Clients really like those options. We also like the online payment portal. That way clients can pay at their convenience, and we don't end up with credit card information that requires PCI compliance. It also helps with payments. It would also help with invoicing, but unfortunately, there are only 3 linked payment options (Square, Stripe, and PayPal). If you don't use one of those payment processors, you cannot link to billing.

Incentivized

• Eliminate email.call back and forth with web based scheduling.
• Automate daily tasks to boost staff productivity and manage my entire schedule in one place.
• Understand my demands and needs and provide personalised solutions.
• Helps and provide a sub domain that we can use to to create our own page.
• Flexible time slot intervals.

• Great for online appointment bookings.
• Good for taking payments.
• Good for onboarding new clients.
• Integrates with your website.
• Integrates with Facebook Pages.

Incentivized

• The interface is a little clunky / glitchy sometimes.
• The design could be improved
• It isn't the most streamlined process setting up the opening hours

Incentivized

• Payment collection: We want to have an option to allow clients to choose the amount they wish to pay.
• Improved ease of use with forms.

Incentivized

Overall - easy to use. There are some missing features (like fillable pdf forms), and it also requires using certain credit card processors to link billing (otherwise it doesn't work).

Incentivized

I do miss the days when I could easily call up a rep and talk to them about any issues I had with the service. But I still do hear back from the customer service rep during the week within 24 hours.

Incentivized

The level of customization available with Appointy is much better than any other similar application The integration with other applications is seamless & smooth as compared to others Dashboard provided is much more intuitive as compared to its competitors Data security & privacy is addressed in a much better fashion than it's competitors

Incentivized

I liked vCita a lot more for my home services company mainly because it handled scheduling through the software which was terrific.

Incentivized

• allowed us to utilize less staff time on scheduling and overseeing crowds for COVID testing
• saved time and money on staff time
• minimized staff frustration
• empowered staff to feel like they were part of the solution to use tech to improve practices

Incentivized

• I have no clue
• I'm assuming that we would not have people making appointments with us if we didn't have this service

Incentivized