TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Appointy

    Score8.1 out of 10
    N/AAppointy is appointment management software from the company of the same name headquartered in India.

    $29.99

    per month

    vcita

    Score9 out of 10
    N/AvCita is a marketing-focused CRM for service providers. According to the vendor, the product helps service providers move clients through every stage of the sales cycle: from the first point of contact to closing, upselling and follow-up. vCita is a lightweight CRM with the following features: - Manage appointments, payments, and clients - Access info & respond to clients on the go with a mobile app - Invite clients to…

    $35

    per month

    Pricing
    Appointyvcita
    Editions & Modules
    Growth
    $29.99
    per month
    Professional
    $59.99
    per month
    Enterprise
    $99.99
    per month
    Essentials
    $35
    per month
    Business
    $65
    per month
    Platinum
    $110
    per month
    Offerings
    Pricing Offerings
    Appointyvcita
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discount available for annual billing.
    More Pricing Information
    Community Pulse
    Appointyvcita
    Considered Both Products
    Appointy Software
    No answer on this topic
    WiseStamp
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    7 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    7 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    6 Answers
    No answers on this topic
    Features
    Appointyvcita
    Sales Force Automation
    Comparison of Sales Force Automation features of Appointy and vcita
    Feature
    Appointy
    -
    Ratings
    vcita
    8.8
    5 Ratings
    12% above category average
    Customer data management / contact management00 Ratings9.55 Ratings
    Workflow management00 Ratings8.04 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Appointy and vcita
    Feature
    Appointy
    -
    Ratings
    vcita
    7.0
    3 Ratings
    10% below category average
    Email marketing00 Ratings7.03 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Appointy and vcita
    Feature
    Appointy
    -
    Ratings
    vcita
    8.0
    5 Ratings
    4% above category average
    Billing and invoicing management00 Ratings9.05 Ratings
    Reporting00 Ratings7.03 Ratings
    Customization
    Comparison of Customization features of Appointy and vcita
    Feature
    Appointy
    -
    Ratings
    vcita
    6.8
    7 Ratings
    12% below category average
    Custom fields00 Ratings6.67 Ratings
    API for custom integration00 Ratings7.02 Ratings
    Platform
    Comparison of Platform features of Appointy and vcita
    Feature
    Appointy
    -
    Ratings
    vcita
    8.6
    7 Ratings
    12% above category average
    Mobile access00 Ratings8.67 Ratings
    Security
    Comparison of Security features of Appointy and vcita
    Feature
    Appointy
    -
    Ratings
    vcita
    9.7
    6 Ratings
    14% above category average
    Role-based user permissions00 Ratings9.76 Ratings
    Best Alternatives
    Appointyvcita
    Small Businesses
    Square Appointments
    Score10 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Chili Piper
    Score8.8 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Doodle
    Score8.5 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Appointyvcita
    Likelihood to Recommend
    8.1
    (8 ratings)
    9.7
    (10 ratings)
    Usability
    -
    (0 ratings)
    9.5
    (4 ratings)
    Support Rating
    -
    (0 ratings)
    8.5
    (4 ratings)
    User Testimonials
    Appointyvcita
    Likelihood to Recommend
    Appointy Software
    Appointy is very well suited if you need a quick and dirty option to schedule meetings with people outside your company empowering them to choose a time and date. It is less suited for scenarios where you want to be in control or if you want to share info and attachments prior to the meeting.
    Incentivized
    Read full review
    WiseStamp
    It makes client communication extremely easy - we can message and schedule online appointments. Clients really like those options. We also like the online payment portal. That way clients can pay at their convenience, and we don't end up with credit card information that requires PCI compliance. It also helps with payments. It would also help with invoicing, but unfortunately, there are only 3 linked payment options (Square, Stripe, and PayPal). If you don't use one of those payment processors, you cannot link to billing.
    Incentivized
    Read full review
    Pros
    Appointy Software
    • Eliminate email.call back and forth with web based scheduling.
    • Automate daily tasks to boost staff productivity and manage my entire schedule in one place.
    • Understand my demands and needs and provide personalised solutions.
    • Helps and provide a sub domain that we can use to to create our own page.
    • Flexible time slot intervals.
    Read full review
    WiseStamp
    • Great for online appointment bookings.
    • Good for taking payments.
    • Good for onboarding new clients.
    • Integrates with your website.
    • Integrates with Facebook Pages.
    Incentivized
    Read full review
    Cons
    Appointy Software
    • The interface is a little clunky / glitchy sometimes.
    • The design could be improved
    • It isn't the most streamlined process setting up the opening hours
    Incentivized
    Read full review
    WiseStamp
    • Payment collection: We want to have an option to allow clients to choose the amount they wish to pay.
    • Improved ease of use with forms.
    Incentivized
    Read full review
    Usability
    Appointy Software
    No answers on this topic
    WiseStamp
    Overall - easy to use. There are some missing features (like fillable pdf forms), and it also requires using certain credit card processors to link billing (otherwise it doesn't work).
    Incentivized
    Read full review
    Support Rating
    Appointy Software
    No answers on this topic
    WiseStamp
    I do miss the days when I could easily call up a rep and talk to them about any issues I had with the service. But I still do hear back from the customer service rep during the week within 24 hours.
    Incentivized
    Read full review
    Alternatives Considered
    Appointy Software
    The level of customization available with Appointy is much better than any other similar application The integration with other applications is seamless & smooth as compared to others Dashboard provided is much more intuitive as compared to its competitors Data security & privacy is addressed in a much better fashion than it's competitors
    Incentivized
    Read full review
    WiseStamp
    I liked vCita a lot more for my home services company mainly because it handled scheduling through the software which was terrific.
    Incentivized
    Read full review
    Return on Investment
    Appointy Software
    • allowed us to utilize less staff time on scheduling and overseeing crowds for COVID testing
    • saved time and money on staff time
    • minimized staff frustration
    • empowered staff to feel like they were part of the solution to use tech to improve practices
    Incentivized
    Read full review
    WiseStamp
    • I have no clue
    • I'm assuming that we would not have people making appointments with us if we didn't have this service
    Incentivized
    Read full review
    ScreenShots

    vcita Screenshots

    Screenshot of vcita's features, that make it a marketing-driven CRM for small businesses