Appointy vs. vCita

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Appointy
Score 8.0 out of 10
N/A
Appointy is appointment management software from the company of the same name headquartered in India.
$29.99
per month
vCita
Score 9.5 out of 10
N/A
vCita is a marketing-focused CRM for service providers. According to the vendor, the product helps service providers move clients through every stage of the sales cycle: from the first point of contact to closing, upselling and follow-up. vCita is a lightweight CRM with the following features: - Manage appointments, payments, and clients - Access info & respond to clients on the go with a mobile app - Invite clients to…
$29
per month
Pricing
AppointyvCita
Editions & Modules
Growth
$29.99
per month
Professional
$59.99
per month
Enterprise
$99.99
per month
Essentials
$29
per month
Business
$59
per month
Platinum
$99
per month
Offerings
Pricing Offerings
AppointyvCita
Free Trial
YesYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
AppointyvCita
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Appointy
-
Ratings
vCita
8.7
5 Ratings
9% above category average
Customer data management / contact management00 Ratings9.55 Ratings
Workflow management00 Ratings8.04 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Appointy
-
Ratings
vCita
7.0
3 Ratings
11% below category average
Email marketing00 Ratings7.03 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Appointy
-
Ratings
vCita
8.0
5 Ratings
3% above category average
Billing and invoicing management00 Ratings9.05 Ratings
Reporting00 Ratings7.03 Ratings
Customization
Comparison of Customization features of Product A and Product B
Appointy
-
Ratings
vCita
6.8
7 Ratings
14% below category average
Custom fields00 Ratings6.77 Ratings
API for custom integration00 Ratings7.02 Ratings
Platform
Comparison of Platform features of Product A and Product B
Appointy
-
Ratings
vCita
8.5
7 Ratings
11% above category average
Mobile access00 Ratings8.57 Ratings
Security
Comparison of Security features of Product A and Product B
Appointy
-
Ratings
vCita
9.7
6 Ratings
14% above category average
Role-based user permissions00 Ratings9.76 Ratings
Best Alternatives
AppointyvCita
Small Businesses
vCita
vCita
Score 9.5 out of 10
FollowUp CRM
FollowUp CRM
Score 9.5 out of 10
Medium-sized Companies
Calendly
Calendly
Score 9.0 out of 10
Creatio
Creatio
Score 9.0 out of 10
Enterprises
Zoho Calendar
Zoho Calendar
Score 8.2 out of 10
Creatio
Creatio
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AppointyvCita
Likelihood to Recommend
8.1
(8 ratings)
9.7
(10 ratings)
Usability
-
(0 ratings)
9.5
(4 ratings)
Support Rating
-
(0 ratings)
8.5
(4 ratings)
User Testimonials
AppointyvCita
Likelihood to Recommend
Appointy Software
Appointy is very well suited if you need a quick and dirty option to schedule meetings with people outside your company empowering them to choose a time and date. It is less suited for scenarios where you want to be in control or if you want to share info and attachments prior to the meeting.
Read full review
vcita
It makes client communication extremely easy - we can message and schedule online appointments. Clients really like those options. We also like the online payment portal. That way clients can pay at their convenience, and we don't end up with credit card information that requires PCI compliance. It also helps with payments. It would also help with invoicing, but unfortunately, there are only 3 linked payment options (Square, Stripe, and PayPal). If you don't use one of those payment processors, you cannot link to billing.
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Pros
Appointy Software
  • Eliminate email.call back and forth with web based scheduling.
  • Automate daily tasks to boost staff productivity and manage my entire schedule in one place.
  • Understand my demands and needs and provide personalised solutions.
  • Helps and provide a sub domain that we can use to to create our own page.
  • Flexible time slot intervals.
Read full review
vcita
  • Great for online appointment bookings.
  • Good for taking payments.
  • Good for onboarding new clients.
  • Integrates with your website.
  • Integrates with Facebook Pages.
Read full review
Cons
Appointy Software
  • The interface is a little clunky / glitchy sometimes.
  • The design could be improved
  • It isn't the most streamlined process setting up the opening hours
Read full review
vcita
  • Payment collection: We want to have an option to allow clients to choose the amount they wish to pay.
  • Improved ease of use with forms.
Read full review
Usability
Appointy Software
No answers on this topic
vcita
Overall - easy to use. There are some missing features (like fillable pdf forms), and it also requires using certain credit card processors to link billing (otherwise it doesn't work).
Read full review
Support Rating
Appointy Software
No answers on this topic
vcita
I do miss the days when I could easily call up a rep and talk to them about any issues I had with the service. But I still do hear back from the customer service rep during the week within 24 hours.
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Alternatives Considered
Appointy Software
The level of customization available with Appointy is much better than any other similar application The integration with other applications is seamless & smooth as compared to others Dashboard provided is much more intuitive as compared to its competitors Data security & privacy is addressed in a much better fashion than it's competitors
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vcita
I liked vCita a lot more for my home services company mainly because it handled scheduling through the software which was terrific.
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Return on Investment
Appointy Software
  • allowed us to utilize less staff time on scheduling and overseeing crowds for COVID testing
  • saved time and money on staff time
  • minimized staff frustration
  • empowered staff to feel like they were part of the solution to use tech to improve practices
Read full review
vcita
  • I have no clue
  • I'm assuming that we would not have people making appointments with us if we didn't have this service
Read full review
ScreenShots

vCita Screenshots

Screenshot of Exclusively designed for service providers & service-based businessesScreenshot of The only marketing-driven CRM for small businesses