AppsAnywhere vs. HCL BigFix

I have been monitoring the use of this app for the past year now and it has been incredibly useful in providing my team with easy access to the applications they need. It is well suited to organizations with a large variety of applications and users that need to access them from multiple devices. It has been very easy to deploy, manage and maintain, and I love the fact that users can easily find what they need without having to navigate complex menus. (search can still be abit better). Still a really good pick :)

Incentivized

HCL BigFix is well-suited:

1. Patch Management for Diverse Devices: HCL BigFix is ideal for organizations with a diverse range of devices, including laptops, desktops, cloud, virtual machines, and mobile devices. Its endpoint management functionality enables seamless patching across various operating systems such as Windows, MacOS, ChromeOS, and Linux.
2. Comprehensive Patch Management: With HCL BigFix, organizations can achieve comprehensive patch management across their IT infrastructures. It ensures that all endpoints, regardless of the operating system, receive timely and secure patches, reducing vulnerabilities and enhancing overall security.
3. Troubleshooting and Monitoring: HCL BigFix excels in providing a dashboard that effectively displays problematic and functional machines. This feature allows IT teams to quickly identify and address issues, improving overall troubleshooting efficiency.
   However, there are some scenarios where HCL BigFix may be less appropriate or areas for improvement: 1. Coverage Expansion: It is important for HCL BigFix to continue expanding its coverage to include all possible resources installed within the IT infrastructure. Ensuring comprehensive coverage can enhance its effectiveness. 2.On-Site and OS Upgrades: Optimizing the process of on-site and operating system upgrades can help streamline the deployment process further. Improvements in this area would contribute to a smoother and more efficient upgrade experience. 3.Communication Speed: Enhancing the speed of communication between the HCL BigFix agent and the server can help improve the overall responsiveness and efficiency of the solution.
4. Pricing Optimization: Adjusting the pricing of HCL BigFix to be more cost-effective would make it more accessible and attractive to organizations of different sizes and budgets.

• Shows end users a full list of every application that is actually available to them
• Install a specialist application on any Windows machine on our network
• launch the application for use

Incentivized

• Software inventory.
• Patch deployment.
• Patch review.

Incentivized

• They should improve with the reconnection time after internet connection lost.
• They should improve with customer support team and quick reply.
• They should work on mobile devices and operating system also.
• When we launch AppsAnywhere it's take too much time to launch.

Incentivized

• The patching function is difficult for RedHat Linux servers, and can be improved.
• The site configuration and access control appears to be cumbersome.

Incentivized

Almost everyone you tell to use it to access a specialist application can find the software they need and install it. However, surprisingly many have difficulties finding AppsAnywhere under the start menu or on the task bar - it is not a icon or name they recognise, and they really want to lunch the target specialist software (Zbrush or whatever). Once you find it, many people ignore the search function which is probably the fastest method, and browse the long list alphabetically, because the standard filters do not help much. Favouriting is rarely used as it is too burdensome and not an issue for users when they are looking for the applicationt hey need.

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Recently we noticed the customer service on the support has dropped compared to when we first deployed the software.

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The AppsAnywhere team is very quick in setting up things and also having everything in a single place. The bundle of the apps can be easily configured as the documentation is also very straightforward while setting up things and also having the team to work accordingly customize as per the needs

Incentivized

We have significantly enhanced our ability to patch desktops, including laptops, desktop, cloud, virtual machines and other mobile devices used by end-users. BigFix's endpoint management functionality allows us to seamlessly patch a wide range of operating systems, such as Windows, MacOS, ChromeOS, and Linux systems, ensuring comprehensive patch management across IT infrastructures. We have established a track record of delivering secure and hassle-free patching solutions to our clients

• It has been incredibly easy to use, saving us time and money while also streamlining workflow processes.
• We where able to quickly launch new applications, allowing us to keep up with users needs.
• The reporting tools have also been very helpful in tracking usage and understanding how our users interact with our applications.

Incentivized

• When there is a need to patch a Windows System it has worked

Incentivized