AppsAnywhere vs. Heimdal Patch and Asset Management

I have been monitoring the use of this app for the past year now and it has been incredibly useful in providing my team with easy access to the applications they need. It is well suited to organizations with a large variety of applications and users that need to access them from multiple devices. It has been very easy to deploy, manage and maintain, and I love the fact that users can easily find what they need without having to navigate complex menus. (search can still be abit better). Still a really good pick :)

Incentivized

Heimdal Patch and Asset Management has really helped us consistently patch our endpoints in what has become a much more flexible work environment. It picks up updates immediately upon release (looking at you patch Tuesday!), lets you set automatic install windows for "zero touch" deployment where appropriate and more manual control for clients you may want a slower roll-out for. Support staff are knowledgeable and quick to respond!

Incentivized

• Shows end users a full list of every application that is actually available to them
• Install a specialist application on any Windows machine on our network
• launch the application for use

Incentivized

• Fast updates of well-known 3rd party applications
• Fast Management with only seldom cases in which we need to stop a change
• Quick Support-Team that will handle problems professionally
• Good amount of settings in the Dashboard with Group Policy options to allow custom settings for different Departments or Sub-Companies

Incentivized

• They should improve with the reconnection time after internet connection lost.
• They should improve with customer support team and quick reply.
• They should work on mobile devices and operating system also.
• When we launch AppsAnywhere it's take too much time to launch.

Incentivized

• Interface could be more user friendly but when you know how it works its allright
• Easier way to quickly see what updates are installed on what machines

Incentivized

Almost everyone you tell to use it to access a specialist application can find the software they need and install it. However, surprisingly many have difficulties finding AppsAnywhere under the start menu or on the task bar - it is not a icon or name they recognise, and they really want to lunch the target specialist software (Zbrush or whatever). Once you find it, many people ignore the search function which is probably the fastest method, and browse the long list alphabetically, because the standard filters do not help much. Favouriting is rarely used as it is too burdensome and not an issue for users when they are looking for the applicationt hey need.

Incentivized

The AppsAnywhere team is very quick in setting up things and also having everything in a single place. The bundle of the apps can be easily configured as the documentation is also very straightforward while setting up things and also having the team to work accordingly customize as per the needs

Incentivized

We Kaseya VSA as our RMM tool and this also incorporates patch and asset management. Although it overlaps Heimdal Patch and Asset Managment, VSA has a different database of 3rd party software. We use both solutions to give us a greater coverage of patches to ensure as many vulnerabilities as possible are patched.

Incentivized

• It has been incredibly easy to use, saving us time and money while also streamlining workflow processes.
• We where able to quickly launch new applications, allowing us to keep up with users needs.
• The reporting tools have also been very helpful in tracking usage and understanding how our users interact with our applications.

Incentivized

• A slight positive ROI according to the Heimdal Patch and Asset Management dashboard
• Malware detection rates are excellent with detections occuring live rather than during scheduled scans

Incentivized