Automating patch managment to free up time and improve security.
October 21, 2022

Automating patch managment to free up time and improve security.

Dale Simpson | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Heimdal Patch and Asset Management

Heimdal Patch and Asset Management provides us with a number of tools. Firstly, we use it to maintain a comprehensive list of software assets installed on all endpoints. Off the back of this, we use the 3rd party software module to keep all supported software up to date with the latest patches. The final element is ensuring our operating systems are fully patched to reduce the possibility that any vulnerability is exploited. I love that it gives a holistic view of what we have, its current patch status and what we need to be aware of.

Pros

  • Maintains a comprehensive list of software assets
  • Ensures 3rd party software is fully patched
  • Ensures OS patches are applied

Cons

  • Difficult to force an update on an individual endpoint - works best automatically
  • Automation
  • Security
  • Vulnerability Management
  • Reduced need for extra staff in IT department
  • Enabled round the clock monitoring and automation
We Kaseya VSA as our RMM tool and this also incorporates patch and asset management. Although it overlaps Heimdal Patch and Asset Managment, VSA has a different database of 3rd party software. We use both solutions to give us a greater coverage of patches to ensure as many vulnerabilities as possible are patched.

Do you think Heimdal Patch and Asset Management delivers good value for the price?

Yes

Are you happy with Heimdal Patch and Asset Management's feature set?

Yes

Did Heimdal Patch and Asset Management live up to sales and marketing promises?

Yes

Did implementation of Heimdal Patch and Asset Management go as expected?

Yes

Would you buy Heimdal Patch and Asset Management again?

Yes

Heimdal Patch and Asset Management is amazing at what it does - keeping all servers and endpoints patched and up to date. It removes the hassle out of manually checking software on each server and endpoint, and frees up the IT team's time to only have to interact with software that won't update automatically.

Heimdal Patch and Asset Management Feature Ratings

Vulnerability Management Tools
10.0
IT Asset Realization
10
Configuration Monitoring
10
Vulnerability Intelligence
10
Threat Intelligence
10.0
Network Analytics
10
Vulnerability Classification
10
Automated Alerts and Reporting
10
Threat Intelligence Reporting
10

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