Appsee Mobile App Analytics vs. Firebase Crashlytics

Appsee was a great choice and addition before their struggle with Apple over user screen recording. Now that that's gone, its insights are rather basic and not worth the price point. This would be a perfect analytics platform for a company looking to increase its user experience, new on-boarding, or going through a redesign to see user activity and reactions, but not anymore.

Incentivized

Firebase Crashlytics is a no-brainer if you are already using any of the other Firebase suite of products, as its integration is very easy if you are already using these in your app. If you have cross-platform Android, iOS, and macOS apps, you should also consider Firebase Crashlytics to provide a unified across your platforms. If your app is only on Android or only on Apple, then you may be better off remaining with the default Apple Developer or Google Play Developer Console crash collection experiences.

Incentivized

• User session recordings of individual users
• Touch heatmaps and unresponsive gestures

• Providing stack traces that are useful when users have crashes.
• Tracking crashes per version (app and OS) so we know whether to release a version to everyone instead of a subset.
• Provides trending crsahes/problems if there's a spike in issues so we can get on it quickly.

Incentivized

• The user screen recording was quickly shut down on Apple devices after about a week of us using Appsee. Now it's just basic boxes which aren't nearly as helpful or insightful in bettering our user experience. If we would have known this would happen, or that Appsee didn't have that feature, we wouldn't have gone with them.
• No integration with Branch (the world's best and probably biggest attribution platform).

Incentivized

• Navigation between the issue listing and details is something difficult to understand for the new user.
• Pannel takes time in loading may be because of analytics data but it can be reduce.
• Not provide accurate line number in case of proguarded apps.

Because its fulfilling our basic and necessary requirements that can be an only and enough reason to renew the subscription.

It is very easy for non-developer staff to use the Firebase Console and gather information for the development team. Developers will find it straightforward to integrate Firebase Crashlytics into new or existing codebases using Google's in-depth developer documentation. I cannot think of an easier cross-platform solution to use, and because of that I wish it supported more platforms!

Incentivized

Appsee set itself apart from competitors with the user screen recording, but since that is no longer a good feature on iOS, it makes Appsee's competitive advantage obsolete. Its data analytics, funnels, and crash reporting are relatively basic or haven't lead to any breakthroughs. I would stay away from Appsee, save your money, and go for a platform like Mixpanel if possible, which has analytics, attribution, and engagement for the same if not cheaper price.

Incentivized

Truly speaking, it is also a quite good tool for crash reports, but Firebase Crashlytics was better to use when you are using the Firebase Realtime database as your DB, so the integrations become much easier.

Incentivized

• Better conversion rates
• Less bugs/crashes
• Better user retention

• Fix bugs within hours rather than days or weeks
• Retain users longer by reducing their frustration due to crashes
• Keep management happy that our app is stable & bug-free

Incentivized