AppSheet vs. ServiceNow App Engine

If you need to manage special assets with unique characteristics and keep data in spreadsheets, Appsheet is ideal for replacing these sheets with a system. Once you start using it, you find yourself trying to move everything into Appsheet. It is perfect for generating internal software that would otherwise never be developed due to programming costs.

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I suggest that people in ServiceNow start by building apps in App Engine through learning plans on the ServiceNow Developer site. It is a very guided process, and it is fun to do. Newcomers in ServiceNow can learn a lot about configuring tables, fields, behavior of fields, roles, Flows, UX, and many more. App Engine tends to make development work simpler and faster to ship. However, it can be a difficult concept for people new to ServiceNow to understand scoped applications. So there should be a brief on the App Engine homepage that mentions what can be built and includes a link to learn more about scoped apps.

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• Calculations - I have several apps that do some pretty complicated calculations, and decision making to build things like Shopping Lists for a Kanban assembly team, where the app will help a stocker determine whats low in a kanban assembly line stock box.
• Document generation and record keeping - I have an app that users digitally sign and receive PDF contracts, and the system automatically records all records from the transaction. Everything is held in files on YOUR OWN DRIVE (Google Drive) so when you're done with the project or AppSheet you DONT loose your data.
• Client/Customer Management - I follow the old school "Swimming with Sharks" model for client retention and customer engagement, and have built several small customer tracking tools for local businesses. This tool is limited ONLY by your imagine and desire to learn.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• App Engine can be used by non-developers to create Applications on the go, without coding.
• App Engine has all the important aspects of the application available for adding or editing within a single record. Hence, it is easier to modify.
• App Engine has a delegated development option which can be granted to specific developers or groups to manage a specific area for Scoped App Development without giving admin rights.

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• Once the tables / UX Views get way too many in number, it can become a little daunting to manage. This part of the UX may need something really smarter.
• Ability to Undo.
• Could provide more UI Look and Feel options. BTW, the new Graphs look great, but have some bugs, while the new INPUT() feature is a great addition too.

• The scoped app prefix should be shorter to allow appropriate application naming if it exceeds the character limit. Either the scoped app name limit shall be increased, or the limit on scoped app prefixes shall be increased to allow better naming for scoped apps.
• It's challenging to make citizen development work at scale. Businesses want experienced pro code developers rather than citizen developers to work on this feature.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We are still less than 10 users and probably may continue to be so. But, this being a franchisor set up, could be of use to other users like us.

There are limited use cases where we are just using the service now app engine as of now

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

It's just great. The usability is the best thing about Appsheet. You must choose which things will really be used later. You have to be careful of not generating something too big and then it feels like something that need to be learned. This is something that resolve problems, but you had to be able to think before doing. It will not solve problems itself. You need to find the problem, think a solution, and then use appsheet to make this solution a reality

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

Overall, very much usable for anything that happens in organisation. Able to track and discover each asset in the underlying infrastructure of the organisation and manage them. It is easy to understand the impact if any asset fails and hence risk mitigation becomes easier. It is a simple tool but with everything an organisation requires to go live with maximum customer impact and satisfaction

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Almost 100% available on time

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AppSsheet has a support group and they show videos to help app builders. Though I have truck drivers' hours and can't join the webinars. Support groups with better assists me on a Saturday evening or a Sunday that I have time off. It's hard to watch videos driving down the highway.

They tried their best to resolve our queries every time we contacted them about any technical support

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I did everything on my own

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

App engine can be used just to process the minimal amount of the data which is being received from the user. We are service now catalogue items or any other data technology.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

The ease that AppSheet provides to the developer is limitless. Before starting with AppSheet I used other software, but they didn't give me the tools at my fingertips.
When I learned about AppSheet and everything it could do, I understood that it was what I was looking for, the ease with which everything is related within the app with a few clicks is impressive.

There were no options from the other products because ServiceNow App Engine is a large product with many different modules, growing each year, which allows you to recreate your business processes in a very short time, making the migration to ServiceNow very easy.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

It is scalable but not reliable

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• A good impact in general at the beginning since the free version allows great development so the investment in the implementation is of knowledge and time.
• As a consultant I have expanded my services through this platform including new low code application building services.

• We have managed to close the un applied cash item from 56% to 89% in a given five working days period by using ServiceNow App Engine
• By automating and entire money laundering process, we have managed to provide the background check data as quickly as within a day, which was actually taking weeks Same reports when we were doing the things manually.

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info