Acquired by Google in Spring 2020, AppSheet is an intelligent, no-code app platform for everyone. Users can create apps to transform the workplace. Common use cases include field service, transportation, customer surveys, incident reports, field data capture, compliance reports, delivery tracking, and property surveys. Used by the Fortune 500 & Industry Leaders Customers include Clearlink, Enterprise Holdings, ESPN, Pepsi, the University of Michigan, and the State of…
$5
per user/per month
ServiceNow Now Platform
Score 8.6 out of 10
N/A
The ServiceNow Now Platform is a digital workflow building and extension tool for ServiceNow featuring a number of low-code / no code tools.
N/A
Pricing
AppSheet
ServiceNow Now Platform
Editions & Modules
Premium
$5.00
per user/per month
Pro
$10.00
per user/per month
Business
Contact sales team
Enterprise
Contact sales team
No answers on this topic
Offerings
Pricing Offerings
AppSheet
ServiceNow Now Platform
Free Trial
Yes
No
Free/Freemium Version
Yes
No
Premium Consulting/Integration Services
Yes
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
Personal apps and prototype are always free to build. Don't pay until you're ready to deploy.
What can I do for free?
Use the complete set of AppSheet features for free while building one or many app prototypes (for as long as you like). Invite up to 10 users for free to use your apps & share feedback.
How do Business Subscription pricing work?
Business Subscriptions enable a suite of performance & management features for organizations with cross-departmental app creators, and pricing is based on each unique requirements. Connect with the AppSheet team at solutions.appsheet.com/contact to learn more.
AppSheet in my opinion is a great enabler, especially for small businesses. Am not too sure about Scaling up though. As such, I did not find it limiting as far as my needs were concerned so far. Licensing could be made more affordable for countries like India. There could be more slabs e.g. Let's say 10-15 people company could be asked to pay lesser than the fee for 15-20.
Using it in the application support team is worth it as it is capable of carrying a lot of information. But using it for a Service Desk operation might not be of much use as it won't be used up to its full potential and will be costly as compared to other alternatives available in the market.
Calculations - I have several apps that do some pretty complicated calculations, and decision making to build things like Shopping Lists for a Kanban assembly team, where the app will help a stocker determine whats low in a kanban assembly line stock box.
Document generation and record keeping - I have an app that users digitally sign and receive PDF contracts, and the system automatically records all records from the transaction. Everything is held in files on YOUR OWN DRIVE (Google Drive) so when you're done with the project or AppSheet you DONT loose your data.
Client/Customer Management - I follow the old school "Swimming with Sharks" model for client retention and customer engagement, and have built several small customer tracking tools for local businesses. This tool is limited ONLY by your imagine and desire to learn.
Although there is a lot of study material, it takes time to understand the full potential of the Appsheet.
Although all the material [are] in English, it is possible to access translations or learn in the forums and in an intuitive way.
The simplest apps can be created with the free version, for more complex functions or to achieve certain distributions, a license must be paid per user.
Providing admins/devs with easier mechanisms for providing businss stakeholders with self-service admin capabilities across the platform
Tutorials on how to be the best at reporting in servicenow
Guided tour functionaltiy is a bit rigid and could use more workflow capabilities
Making it easier to push form variables to the user so there is more context when providing an approval. The out of box approval UI/form is terrible in my opinion.
Everybody in the company is happy to use ServiceNow. All people are happy to use a user-friendly web tool in order to open IT incidents. IT people can easily support people with a stable and solid tool.
As a regular user of the ServiceNow platform, including the incident management, change management and enterprise application management modules, I find that I am able to competently use the platform with minimal training and assistance. User guides are available from the vendor if required. The customisable front-end that we use in the organisation as an ordering tool for internal IT services is very easy to use, and makes searching for the required IT service simple for business users.
AppSsheet has a support group and they show videos to help app builders. Though I have truck drivers' hours and can't join the webinars. Support groups with better assists me on a Saturday evening or a Sunday that I have time off. It's hard to watch videos driving down the highway.
We have many levels of interaction with ServiceNow. The first line of support sometimes is not equipped to resolve more complex issues, but the escalation process is clearly defined and followed with limited friction. Our account team is very responsive and willing to brainstorm ideas to improve and increase usage. We also have direct interaction with product teams to see previews of new features and at times to provide input to influence implementation details.
The ease that AppSheet provides to the developer is limitless. Before starting with AppSheet I used other software, but they didn't give me the tools at my fingertips. When I learned about AppSheet and everything it could do, I understood that it was what I was looking for, the ease with which everything is related within the app with a few clicks is impressive.
ServiceNow is by far a better tool over Remedy. Its ability to integrate so seamlessly to so many tools allows for plenty of opportunity to streamline and improve processes. Servicenow has intuitive flows that allow you to quickly pivot if process change. Its adaptiveness is what makes it far better solution over Remedy
1. It is not great when they can't seperate apps/products from a particular sku, forcing you to make a business case for a larger portion of functionlity than your current business case seeks to address. 2. ServiceNow reps are able to work with you when economies of scale are projected out. They are willing to start at a desired tier and provide pricing at applicable upgraded tiers
Very easy to use. Capture more data from the Incident and problem management. Easier to escalate and following the change management process to resole the issues.
It is hard to quantify, but being able to produce effective and easy-to-use apps for field surveys, I have greatly improved my data collection capabilities.
Digital data collection also significantly reduces data preparation time for statistical analysis in software such as Rstudio or JUMP.
Data integrity is greatly improved by reducing data collection errors and removing the analog-to-digital conversion step, which is a source of data errors.
Ensuring good service support internally and externally has triggered opportunities to sustain good links with everyone and opened the door to more sales and successful business and ServiceNow has been key in all this, so the investment came back to us faster than expected.
