Appy Pie vs. WalkMe

Based on my personal experience, this application is well-suited for noncoders who are busy setting up their businesses and since coders are expensive for the company in the initial days as in for startups, this application goes hand in hand and is quick and robust along with its amazing features like drag and drop and just the cloud storage facility.

Incentivized

• New system implementation - if you're switching or upgrading systems, you can ease users through the transition by providing in-system contextual guidance, extra tips, and automating clicks they don't need to worry about.
• Data integrity - if you have users making mistakes in the system, you can add validation with WalkMe without the need for developer time and reduce those errors and upstream problems, and related costs
• Reducing support tickets - if you have support tickets coming through about how to do tasks in a system, you can reduce the time and cost of your support staff answering these tickets by addressing the queries with WalkMe content
• Change management - ease users through change with guidance and provide in-system surveys
• Onboarding - bring new users quickly up to speed with onboarding tasks
• Automation - automate your regular processes and cut system time, freeing users up for more important tasks
• Process/system analysis - use the analytics to track where users are dropping off in processes and making errors and address these with WalkMe content
• User experience - make your system more user friendly

Incentivized

• Having chatbot to be able to know the visitor and cater to his/her requirements
• Unlike other app developments, we were able to develop app faster and robust
• User friendly features like drag and drop is great to have
• Cost effective as it uses cloud storage and no need to buy servers and invest on maintenannce

Incentivized

• Ease of use and getting up-to-speed in a few days only. WalkMe can be used by new users easily and quickly, yet provides a many advance features for power users to keep exploring and creating innovative solutions--there are always some things that you have not used earlier
• Great analytics on our platform, usage and adoption by users, and surveys
• Very friendly community of users who help each other all the time and structured upskilling programs, weekly tips keep the learning going

• The application requires to be run on fast processing computers/laptops
• This is a good application that isn't much known among non-coders, it needs to be marketed so that boosts this app developer to add more advanced features
• It seems to have little bugs for the mobile app.

Incentivized

• Firefox plugin: The only time I use Firefox is when building a walk-thru. I would like to be able to use Chrome to build the walk-thrus.
• Logic: Walk-thrus, Launchers, Shoutouts and walk-thru steps use different logic. I can't always fire something based on a click or URL when sometimes I would like to.
• Design: You can use CSS to customize the look of your walk-thrus, but there isn't a way to remove the sidebar color of the walk-thrus.

Incentivized

Like I said in previous questions, the no-code application has basic and easy features that are literally a no-brainer and even a person with zero knowledge of coding can do wonders with this as his/her tool. Apart from that, the application is cost-effective while time and money are two key things to be taken care of as a startup owner, this app came hand in hand with me

Incentivized

WalkMe has done a great job of making their tool easy to use. However because it is a Firefox plugin it causes me to need another browser and sacrifice the left 2 - 3 inches of my display, when working on a laptop this makes it a bit painful. Also when publishing you can organize your list of walk-thrus, the window size is small and limited to the constraints of the WalkMe tool.

Incentivized

I have been using this for some time now and the website of the no-code application is all self-explanatory that is the reason I never have reached to the support team anytime, but before using this application I have gone through the reviews and read the positive response and I believe it has still gotten stronger since then.

Incentivized

The WalkMe Support Team was phenomenal. My support rep made a genuine effort to ensure my success with using the WalkMe Software. She was kind, patient, and very knowledgeable on the software. If there was a question she did not know the answer too, she would find the answer and get back to me as soon as possible

Incentivized

Webflow has quite a lot of complexity in comparison to the no-code app which instead is user-friendly. There are more issues with application getting hung in between working but that isn't a bigger problem in the no-code app. Apart from that, the no-code app has blocks that can be used to edit/add/delete which are literally a no-brainer.

Incentivized

My understanding is that WalkMe was selected based on its capability to support our requirements for our enterprise software. We wanted a product that allows us to provide help at the point of need, provide as little or as much help to guide the user to successfully use the product, and a product that is scalable and can support our growing capabilities.

• Saved my money with low cost feature like cloud storage
• Did not take months of my time to develop an app or website
• did not require training and saved training costs

Incentivized

• With a promise to help onboard, we found that as people interacted with the walk throughs they didn't get any significant value. Self-service wasn't improved, in fact, we got more complaints from the walk throughs than help from them.
• NPS surveys were a nightmare to try and integrate with our CRM so we could action the results. Lost time and energy without much support from the WalkMe team
• No improvement to our Product Adoption, so all cost and time and energy spent on implementation was a loss.