Arc XP vs. Jahia Digital Experience Platform

Arc XP is the state-of-the-art cloud based CMS for news publishing. It's well suited for large to medium organizations that want a robust, secure and scalable platform. Depending on the use case, it may still require a development team to maintain and make changes to the sites the CMS powers.

Incentivized

We have a large volume of digital content to manage and distribute across various channels, Jahia DX is an excellent choice. Its robust CMS allows for efficient content creation, editing, and management, while its flexible delivery options ensure a consistent user experience across all platforms. While Jahia DX is designed to be user-friendly, some technical knowledge is still required to set up and fully utilize the platform. Businesses with limited IT resources might find it challenging to get the most out of Jahia DX.

Incentivized

• Enables content creation and curation
• Content distribution. Web and APIs
• Easy to use development framework with good documentation and support

Incentivized

• Content management: It is very easy to update text, images, files and videos even for a non technical user.
• Multi-site Management: It has a robust multi-site management capability, It helps in maintaining multiple websites with consistent branding.
• Digital asset management: It is easier to store organize and retrieve images, videos and documents.
• It has a great built-in analytics and reporting feature.

• The CMS lacks a responsive design web interface or a good native app alternative.
• It's heavily dependent on the AWS infrastructure and a disruption of the AWS service can cause serious problems

Incentivized

• It lacks the ability to manage multiple versions of a page or content in general.
• The back office interface sometimes encounters bugs or display problems.
• It's difficult to keep pre-production sites up to date in terms of content compared to production, because the time required to import/export sites is very long once the site is rich in content.

Incentivized

I would not use Jahia as it proved too complex for our needs and didn't help our over goal of customer satisfaction. Along with the man hours to build and execute, it wasn't worth the hassle

The interface and ergonomics are designed to facilitate the use of the product. The creation of template is easy which allows to minimize the actions necessary for the provision of content.

[I give it this rating because it] was up most of the time. There are so many scheduled reboots that I don't think it would be a good choice for a 95% SLA.

Incentivized

It's stable after upgrade to Jahia 8. Not much server down so far

Incentivized

As I was saying, the support makes sure to be available for any question, or any technical point that we may need to discuss about. Moreover, whenever we have an issue with the platform they get alerted and also send us an email so that we are aware. We had multiple complex topics to work on in the past, but they always have been answering our question

Incentivized

I would say that the Jahia Digital Experience Platform is definitely easiest when it comes to content management. The ease of use when everything is properly implemented is very high. Other platforms have significantly higher effort to make content from scratch in my opinion. Expandability via custom development also appears to be easier. This expandability also seems to support more complex functionality than other platforms, possibly due to the ease of modifications.

Incentivized

You can create your own feature module and it can be resuable across the projects. The Java libraries is available for development of Tomcat or JSP

Incentivized

• After the implementation of the CMS, the development team started focusing more on developing new features for the site than maintaining the CMS and the infrastructure. 100% of the work is now focused on creating value to the customer.

Incentivized

• Our once frustrated contributors are now happy to create content with Jahia Digital Experience Platform!
• Pages are snappy and bug-free, which wasn't always the case.
• Jahia Digital Experience Platform has mapped our complex organization into nice roles and permissions.
• All our external services were nicely integrated into a modern portal.

Incentivized