Likelihood to Recommend It is suitable for companies without a proper data warehouse. He does very well in sales analysis and KPI management. It builds mini data warehouses, is good at data fusion, and interfaces well with other systems. Also, the export function and filter can greatly help you to get only the information you want in the format you want.
Read full review If the person/ department does not have any knowledge in open source tools such as R, and Python. [Salesforce Einstein Analytics (formerly Wave Analytics)] could be a good option with no coding background required. However, if they have such human resource or can acquire these people, I would recommend open source tech and suggest not to use this tool.
Read full review Pros Coding is also simple and can be learned easily. It is my favorite because it shows how mathematical models are used in real life. Read full review Interactive Dashboards, it [consists] of wide variety of charts Data from different sources can be easily integrated with it Security, it provides easy way to secure and share the information with the users Support actions like opening hyperlink etc Almost everything can be done from configuration Data can easily be managed from dataflow. Read full review Cons You have to make sure that the information thrown makes sense and is well organized. There is a risk when saving information in the cloud from computer attacks Read full review Implementation takes time and resources. It is a heavy lift to implement and at first, it can take a little bit of time to understand what you are looking at. But once it's implemented it's easy to get started. Without any BI expertise or resources available to your organization, the implementation of this is difficult. If you aren't used to BI tools and don't have an expert in house, the terminology can be difficult to understand at first. Their support is not on hand to help you if you encounter any issues, at least not on all the plans or the basic plans. Real-time support service is an add-on, so you'll need to be patient if you require help or pay extra money. More functionality for the tool is needed to compete with other heavyweights in the arena like Tableau, Qlik, and Microstrategy. Still lacks the robustness, functionality, and flexibility other competing products possess. Read full review Usability We can easily provide the information that the user wants and customize it according to their needs. Sometimes a certain report can be used as the basis for creating another one that saves you time to deliver critical information in the shortest amount of time with the best results. Builds mini data warehouses, is good at data fusion, and interfaces well with other systems.
Read full review Overall usability is absolutely worth the price. It help me to save tons of time working on raw data in Excel file. It also minimize the discrepancy in data format when there are multiple user inputting the data. Every data inputted in Salesforce is standardized, therefore it is very easy to keep track / generating performance report even though you are having more than 20 projects recorded in Salesforce Einstein Analytics.
Tony Phan Tactical Procurement Specialist (Vietnam & APAC Support) - Source To Procure Team
Read full review Support Rating I love how easy it is to create prototypes due to its simple simulation and modeling system. Other than that, the codes are usually simple and not very complex and it's built-in debugging adds to that ease. is an excellent tool for analyzing, classifying, and visualizing data. I do this most of the time to help me grab huge collections of data.
Read full review I have not come across any bad experiences with the support provided. Also, I observed regular updates have been implemented without breaking the tool. But in my opinion, Now Tableau CRM has huge market challenges with tools like Power BI and its spread
Read full review Implementation Rating An implementation partner would certainly result in greater output in a more efficient amount of time. However, I have found implementation partners to be extremely expensive for the output received (at least working for a non-profit company they are frequently unaffordable). Internal implementation does help with usable output though since internal knowledge would better know the data architecture and business processes
Read full review Alternatives Considered You can have a good reading of the data, you undoubtedly have cost savings and eliminate unnecessary and repetitive processes, we have unstructured data that, when structured, are elements of information that have become a competitive advantage for our organization, it is undoubtedly a strategic ally for the organization in the decision-making process
Read full review Tableau is the absolute top of the class when it comes to business intelligence, but it doesn't make sense for every business case. In our case, we needed a simple data visualization platform for our CRM platform and sales pipeline. Salesforce Analytics, while nowhere near as robust, did the job we needed it to do perfectly in a significantly more cost-effective manner.
Read full review Return on Investment Download the report data only in Excel. Unable to download report formats such as colors, fonts, etc. It does not support the presentation of images of our products as part of the analysis. Read full review Absolutely a must-have tool if you are working on saving project Create a centralized database to track project target across region Easily create chart to showcase data / performance Tony Phan Tactical Procurement Specialist (Vietnam & APAC Support) - Source To Procure Team
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