ArcGIS vs. Salesforce Maps

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ArcGIS
Score 8.8 out of 10
N/A
Esri in Redlands, California offers ArcGIS, a geographic information system.
$100
per year
Salesforce Maps
Score 9.0 out of 10
Small Businesses (1-50 employees)
Salesforce Maps (formerly MapAnything) helps users map their CRM data. Users can: View customer, prospect, employee, partner, & competitor locations Build routes, call lists, campaigns, & event invite lists directly from the map Map wins & losses and visualize team activities & performance Maps is Salesforce-integrated & was built on Force.com. According to the vendor, the software has 1400+ customers so far. Use cases include: Field…
$30
per user / month
Pricing
ArcGISSalesforce Maps
Editions & Modules
Viewer
$100
per year
ArcGIS for Personal Use
$100
per year
ArcGIS for Student Use
$100
per year
Editor
$200
per year
Field Worker
$350
per year
Creator
$500
per year
GIS Professional Basic
$700
per year
GIS Professional Basic
2,750
per year
GIS Professional Advanced
3,800
per year
Winter 2017 / 10.4.6
$30
per user / month
Offerings
Pricing Offerings
ArcGISSalesforce Maps
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ArcGISSalesforce Maps
Considered Both Products
ArcGIS
Chose ArcGIS
These alternatives to ArcGIS have one thing in common - they are all generally more user-friendly, and they all lack the capability of ArcGIS. ArcGIS can do most anything geographically-related, while these other products do one or two things very well. For instance, ArcGIS's …
Chose ArcGIS
More powerful tool which has much more functionality
Salesforce Maps

No answer on this topic

Top Pros
Top Cons
Features
ArcGISSalesforce Maps
Sales ICM
Comparison of Sales ICM features of Product A and Product B
ArcGIS
-
Ratings
Salesforce Maps
1.0
1 Ratings
154% below category average
Sales compensation plan creation00 Ratings1.01 Ratings
Best Alternatives
ArcGISSalesforce Maps
Small Businesses
Google Maps API
Google Maps API
Score 8.8 out of 10

No answers on this topic

Medium-sized Companies
Google Maps API
Google Maps API
Score 8.8 out of 10
Everstage
Everstage
Score 9.5 out of 10
Enterprises
Google Maps API
Google Maps API
Score 8.8 out of 10
Everstage
Everstage
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ArcGISSalesforce Maps
Likelihood to Recommend
10.0
(39 ratings)
7.7
(3 ratings)
Likelihood to Renew
8.0
(1 ratings)
-
(0 ratings)
Usability
10.0
(2 ratings)
5.0
(1 ratings)
Support Rating
9.0
(12 ratings)
1.0
(1 ratings)
User Testimonials
ArcGISSalesforce Maps
Likelihood to Recommend
Esri
We utilize ArcGIS for each of our units. For example, we just completed our unit on the Middle Ages and are starting our unit on the Renaissance. There is a GeoInquiry that has students manipulate a map to not only see but understand the spread of the plague. They can toggle on and off different layers and icons to see how deadly the plague truly was, and how it led to the rebirth of Europe
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Salesforce
If you are a small business or have a small team in the field, anything Salesforce and its components should be avoided. Its price-point and ROI are overstated.
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Pros
Esri
  • Enterprise GIS - multi-user, multi-versioned geodatabase access through a host of apps and web tools really help people stay connected to data.
  • Cartography - fantastic control and customization available with the ability to automate workflows.
  • Training - tons of training videos, seminars, and other learning materials are easily accessed. The help documentation is superb.
  • Ability to manage an organization through dashboards is extremely helpful.
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Salesforce
  • Color coding different accounts or data fields.
  • Ability to see travel time and not just distance.
  • Lots of data fields to pull from - big recent improvement.
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Cons
Esri
  • There is a steep learning curve for ArcGIS users.
  • It takes a lot of computing power for ArcGIS, as it can't be installed on every computer.
  • At times, tools can be outdated and there are many similar competitors making more web-based tools that can replace ArcGIS.
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Salesforce
  • Lots of glitches
  • Get signed out often, which interrupts the day
  • Could be more intuitive
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Likelihood to Renew
Esri
Simply because the program deserves it. It seems to me that it is a fundamental tool for the storage, analysis, and interpretation of medium and large-scale phenomena, unmanageable with traditional engineering software. Its versatility in the handling of the different "layers" with which the data is handled and interpolation tools, make this software a powerful ally both for companies and for the educational part of the universities.
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Salesforce
No answers on this topic
Usability
Esri
Once set up, the tools are extremely easy to use. I had a staff member develop a tool for field data collection, that included an external and internal dashboards to monitor progress in days. The field workers that collected the data, barely knew how to use a computer, and within minutes they could use the application that was configured for them.
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Salesforce
Worked well once you figured it out. The 'help portal' was no 'help'. Once you get done self-teaching yourself enough of the terminology and workings, it is pretty quick and easy to use. But the learning curve, again, is not worth the time or effort
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Support Rating
Esri
Unlike other platforms (ex: EMSI), there is no "help desk" new users can easily call into for troubleshooting or errors, and so you have to spend LOTS of time trying workarounds. This is also because the help center blog posts are usually pretty confusing, and many times do not include images or videos to help you along. Any such changes would be immensely useful!
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Salesforce
Support was comical. It was barely available and the few times I did get help the language barrier was extraordinarily problematic
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Alternatives Considered
Esri
ArcGIS and QGIS have a lot of similarities between their products. Where ArcGIS stands out is with their online version of their software. ArcGIS's online solution will pair up with your on-prem solution to offer a fully synchronized system. I wasn't able to duplicate the efforts with QGIS's products and it also requires other 3rd party applications to offer something "somewhat" comparable.
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Salesforce
MapAnything is very easy to use but it appears that similar companies are too. Because of the new pricing structure, they are expensive.
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Return on Investment
Esri
  • ArcGIS is almost assuredly a positive ROI. The software is nicely packaged with a large user base. If you plan on doing geographic analysis and think there could be a boost to your bottom-line by doing geographic analysis, ArcGIS is the first tool I would turn to.
  • For some analysts that just want to geocode addresses and plot city, county, or country boundaries, ArcGIS is a negative ROI. There are lots of other tools (free ones) that will accomplish these tasks without investing lots of time and money in ArcGIS. If that's all you're looking for, ArcGIS will turn out to be a negative ROI.
  • ArcGIS has been a positive ROI for cases involving customer analytics. The software is great for geofencing customers and finding the most optimal targeting of customers.
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Salesforce
  • Increased efficiency
  • Reduced labor time
  • Improved visibility
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ScreenShots