Archie vs. Envoy

Archie is great if you need to manage your entire office eg: how your team reserves a desk, how they book meeting rooms and so on. They don't sell any hardware so you'll have to get your own tablets if you need those for meeting rooms. I would say the experience is even better when embedded into teams/outlook.

Envoy Visitors would suit most office buildings and locations. It will easily cater to small, medium, and large enterprises. It is multi-faceted and very flexible to cope with any amount of people's data and is excellent for any companies wishing to capture the numbers of people entering and leaving their buildings. Its reporting capabilities are especially useful for operational and maintenance management.

Incentivized

• Their customer service team is always helpful and fast in replying via chat or email.
• The platform is exceptionally easy to use and customize to our needs.
• It integrates with Microsoft Teams and Outlook

• Easily track and manage who is in your office.
• Better security, as you know who is or was in your office.

Incentivized

• The program is quite automatic, although it took me some time to adjust to the many processes that our organization has in place.

• There aren't any features that are hard to use
• In my opinion, I wish I can have an "idiot button" for visitors to press when they say "This is too complicated..."
• I wouldn't mind if it were more personalized. Like to change a font color or background to match with a particular user.

Because they deliver way more than we expected

I give Archie a 10, since I really love using it. It does exactly what it promises with no hiccups. It's a well-designed product, created with a user in mind. It's also well integrated into other products, like Slack and Google Calendar. Aside from some minor improvements, it's a great solution.

Easy to Setup. Organizations benefit from a simple onboarding procedure. Feature richness. Provides guest pre-registration, badge printing, and security warnings. Customizability Options for customizing the experience include branding, processes, and compliance needs. Integrations. Compatible with other technologies such as Slack, Microsoft Teams, and access control systems. I like it lot.

The system is very easy to use and intuitive so did not need to contact support on any occasion. Even when there was a major overhaul to the user interface, the reference and help docs assisted with finding features and functions. Overall due to the lack of needing to actually contact a support representative has given this application a high overall support score.

Incentivized

It helps with Visitors management and Meeting Room Management of our Organization

The price is better, and the web interface is easier to navigate

I would imagine that Envoy has a very user-friendly and streamlined process for the visitor registration office. After the pandemic, solutions like this weren’t really in place. Now that the hybrid workforce is something of the foreseeable future, we were able to onboard with Envoy very quickly and it has cemented itself as an application of usage within our stack.

Incentivized

• Increase in our revenue after adding different levels of membeship
• We can now open rooms to external bookings without affecting our regular members
• It helped us optimize our physical resources better

• Because we are a non-profit, every visitor has the potential of being a donor or volunteer. Before we had this system we didn't have an easy way to follow-up or even capture information.
• We create technology that helps the homeless communities, with that people have an expectation that we are up to date on technology. Envoy looks and feels like us.

Incentivized