ArchiveSocial vs. OpenText Core Business Communication Archive

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ArchiveSocial
Score 9.0 out of 10
N/A
ArchiveSocial headquartered in Durham aims to empower agencies and organizations to actively participate on social networking channels by ensuring they can fulfill legal requirements and avoid lawsuits. They state their cloud-based archiving and analytics technology is trusted by more than 2,000 public agencies.N/A
OpenText Core Business Communication Archive
Score 7.8 out of 10
N/A
OpenText Core Business Communication Archive (formerly Carbonite Information Archiving or ZixArchive before that), stores an unlimited number of files and communications across email, SMS, and emerging platforms.N/A
Pricing
ArchiveSocialOpenText Core Business Communication Archive
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ArchiveSocialOpenText Core Business Communication Archive
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ArchiveSocialOpenText Core Business Communication Archive
Best Alternatives
ArchiveSocialOpenText Core Business Communication Archive
Small Businesses
Cove Data Protection
Cove Data Protection
Score 9.7 out of 10
Cove Data Protection
Cove Data Protection
Score 9.7 out of 10
Medium-sized Companies
Cove Data Protection
Cove Data Protection
Score 9.7 out of 10
Cove Data Protection
Cove Data Protection
Score 9.7 out of 10
Enterprises
Microsoft Exchange
Microsoft Exchange
Score 8.8 out of 10
Microsoft Exchange
Microsoft Exchange
Score 8.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ArchiveSocialOpenText Core Business Communication Archive
Likelihood to Recommend
-
(0 ratings)
7.1
(3 ratings)
Support Rating
-
(0 ratings)
8.1
(3 ratings)
User Testimonials
ArchiveSocialOpenText Core Business Communication Archive
Likelihood to Recommend
ArchiveSocial
No answers on this topic
OpenText
Well suited in scenarios where you have a large amount of incoming mails, worry of accidental deletion, and require retention of data from sources, especially with Microsoft Teams. You will have to get used to the complex search features to make full use of Zix capabilities though. If you have a basic usage of emails and your email client already provides these features, then Zix wouldn't be of much use for the expense it incurs.
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Pros
ArchiveSocial
No answers on this topic
OpenText
  • Search
  • Storage need reduction
  • Security
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Cons
ArchiveSocial
No answers on this topic
OpenText
  • Search language is complex.
  • Easy to miss items if not proficient in search functionality.
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Support Rating
ArchiveSocial
No answers on this topic
OpenText
They do provide support when required, especially with integration problems within your mailboxes and Teams. Take time to respond sometimes, but overall good service.
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Alternatives Considered
ArchiveSocial
No answers on this topic
OpenText
Zix Information Archiving (ZixArchive) is fairly 1:1 with these solutions except for prior data not uploading. Indexing metadata for searches is on point and the fields function as you'd expect and clearly labeled. The only gotcha I typically hit in searching is I always hit enter after typing the email address in the search field, which presents me with a new line instead of moving to the next field--it's muscle memory and I understand the reasoning--it just doesn't fit my flow, as typically I only search for one email address per field.
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Return on Investment
ArchiveSocial
No answers on this topic
OpenText
  • Supports our document retention polices.
  • Allows for recovery of data easily.
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