What users are saying about
31 Ratings
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Score 6.6 out of 100
101 Ratings
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Score 6.9 out of 100

Likelihood to Recommend

Arcserve Backup

Arcserve UDP is fully suited for small to large size environments that need complete data protection solutions with the ability to run the fastest backups, replications, instant VM and DR.
Anonymous | TrustRadius Reviewer

Veritas Backup Exec

My rating would have been higher a few years ago, but nagging problems, primarily noticed since the switch back to Veritas, has increased my dissatisfaction. It is still a solid product for the SMB market. It is a wide variety of options that will fit into just about any scenario that you can think of. Licensing complexity continues to be a issue. It offers solid performance, reasonably good support and a decent interface once you are used to it
Jeff Daniels | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

Arcserve Backup
Veritas Backup Exec
6.8
Universal recovery
Arcserve Backup
Veritas Backup Exec
7.7
Live recovery
Arcserve Backup
Veritas Backup Exec
8.2
Recovery verification
Arcserve Backup
Veritas Backup Exec
8.5
Business application protection
Arcserve Backup
Veritas Backup Exec
8.2
Multiple backup destinations
Arcserve Backup
Veritas Backup Exec
8.3
Incremental backup identification
Arcserve Backup
Veritas Backup Exec
5.8
Backup to the cloud
Arcserve Backup
Veritas Backup Exec
7.0
Deduplication and file compression
Arcserve Backup
Veritas Backup Exec
4.7
Snapshots
Arcserve Backup
Veritas Backup Exec
4.5
Flexible deployment
Arcserve Backup
Veritas Backup Exec
7.7
Management dashboard
Arcserve Backup
Veritas Backup Exec
5.4
Platform support
Arcserve Backup
Veritas Backup Exec
5.3
Retention options
Arcserve Backup
Veritas Backup Exec
5.7
Encryption
Arcserve Backup
Veritas Backup Exec
8.0

Pros

Arcserve Backup

  • Arcserve Backup has many offerings to fit many business sizes and needs.
  • It offers excellent features like dedupe, high availability, DR, and BMR.
  • Arcserve Backup sales and technical support is good to work with.
  • Very nice reseller program and benefits.
Robert Guy | TrustRadius Reviewer

Veritas Backup Exec

  • The license/agent deployment feature in Backup Exec facilitates effective and speedy population within your data center.
  • Veritas Backup Exec's feature rich job creation is intuitive and simplifies backup strategies.
  • Customizable views in the Administrator console allow you to view your backup environment to maximize visibility.
Christopher Stark | TrustRadius Reviewer

Cons

Arcserve Backup

  • Has a steep learning curve to the product, if not experienced in backup solutions.
  • Windows backup and restore functionality is excellent, however, we have found Linux somewhat lacking.
Rob Bates | TrustRadius Reviewer

Veritas Backup Exec

  • The user interface can sometimes be sluggish and hang between options.The minimum spec is 2Gb but if running on a dedicated server I think 4Gb is recommended
  • As more companies seem to be entering the backup software market, Acronis is very aggressive on pricing and even offer discounts if you are replacing other backup solutions, the Backup Exec pricing plans have become a more expensive
  • Our version is an older 2014 version and has inadequate support for VM backs
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Arcserve Backup

Arcserve Backup 10.0
Based on 2 answers
Arcserve UDP provides our organization lots of benefits and it is much more than a simple backup and restore solution. We use it for cross platform DR, storage agnostic replications, DR solution instead of VMware SRM and more.
Anonymous | TrustRadius Reviewer

Veritas Backup Exec

Veritas Backup Exec 1.0
Based on 3 answers
This software is a mess in my brutally honest opinion. I've spent more time babysitting this software while backing up 20 servers than I did with Veeam backing up 600+. I've had multiple jobs run fine for weeks at a time that just randomly fail out of the blue for seemingly no reason whatsoever. There's no intuitive way to chain jobs, so automation becomes somewhat more problematic if certain jobs depend on other jobs. The forever incremental feature feels tacked on since the merge operation merges all your incremental jobs into the most recent backup and doesn't have the option set a limit on how long to keep your point in time restores.
Anonymous | TrustRadius Reviewer

Usability

Arcserve Backup

No score
No answers yet
No answers on this topic

Veritas Backup Exec

Veritas Backup Exec 1.0
Based on 1 answer
It can do a lot of things on paper and sounds terrific, but in practice it doesn't do any of them well. It can easily be sold to non-technical minds and C-levels, but of all the backup solutions I've used in the last 15 years of my career, Backup Exec is easily the least fault tolerant. Unless this software is a sunk cost and you're on a shoestring budget, I recommend almost anything else. Jobs fail often with obscure error codes and the KB articles in the Veritas support portal are a mess. Within 30 days of a fresh deployment I've logged more tickets with their support than I did in 3 years with Veeam.
Anonymous | TrustRadius Reviewer

Support Rating

Arcserve Backup

Arcserve Backup 9.0
Based on 1 answer
Arcserve Backup support is usually very good. Their chat is usually able to fix most general issues, but will escalate more in depth issues to technical engineers that call you back. Their product knowledge is really good and usually resolve issues promptly.
Robert Guy | TrustRadius Reviewer

Veritas Backup Exec

Veritas Backup Exec 5.4
Based on 3 answers
In the few instances of having to contact support, our overall outcome was always good. They would have received a better score if the wait time was less, but I attribute this to the timing of support calls - it was during the previous owner's time. We have not had to open a support ticket since Veritas Backup Exec took the product back over.
John Mota | TrustRadius Reviewer

Implementation Rating

Arcserve Backup

No score
No answers yet
No answers on this topic

Veritas Backup Exec

Veritas Backup Exec 3.0
Based on 1 answer
It was pretty straightforward.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Arcserve Backup

We use Veeam Backup and Replication at our larger sites where Vmware Virtualization is being used and is our product of choice in this venue. When it comes to our smaller sites, nothing is more affordable and reliable than Arcserve Backup.
Anonymous | TrustRadius Reviewer

Veritas Backup Exec

If your company is looking at changing solutions or currently does not have any, Veritas Backup Exec is the way to go. Do yourself a favor and try the 60 day trial, you won't be disappointed! Very simple to use and has a great GUI, much better than what the competition has to offer.
Anonymous | TrustRadius Reviewer

Return on Investment

Arcserve Backup

  • Deploying Arcserve UDP with the "copy-to-tape" option allowed us to reuse well over 50 LTO5 tapes used by our previous backup solution. Further, we extended data retention on site (maintaining monthly backups on disk) as well as extending off site data retention on tape.
Jerry Shakal | TrustRadius Reviewer

Veritas Backup Exec

  • Veritas Backup Exec is good for single file restores. We have had to restore files from a few months back without any problem.
  • Veritas has saved us money by reverting work that was overwritten by a past employee.
  • Sometimes tapes can be overwritten by accident when you inventory it for restore, which can be an issue.
Michael Hylek | TrustRadius Reviewer

Pricing Details

Arcserve Backup

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Arcserve Backup Editions & Modules

Additional Pricing Details

Veritas Backup Exec

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Veritas Backup Exec Editions & Modules

Edition
Veritas Backup ExecContact sales team
    Additional Pricing Details

    Rating Summary

    Likelihood to Recommend

    Arcserve Backup
    8.8
    Veritas Backup Exec
    5.7

    Likelihood to Renew

    Arcserve Backup
    10.0
    Veritas Backup Exec
    1.0

    Usability

    Arcserve Backup
    Veritas Backup Exec
    1.0

    Support Rating

    Arcserve Backup
    9.0
    Veritas Backup Exec
    5.4

    Implementation Rating

    Arcserve Backup
    Veritas Backup Exec
    3.0

    Add comparison