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Arcserve Cloud Services vs. Hornetsecurity VM Backup vs. Infrascale

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Arcserve Cloud Services

    Score5.5 out of 10
    N/AStorageCraft, an Arcserve company since the March 2021 merger, offers their StorageCraft Cloud Backup service as cloud-based backup contingency for data stored in cloud-based applications.N/A

    Hornetsecurity VM Backup

    Score8.1 out of 10
    N/AHornetsecurity VM Backup (formerly Altaro) is a backup and replication solution for Hyper-V and VMware virtual machines. VM Backup can manage large infrastructures, with the revamped backup repository providing long-term storage and more efficient use of disk space.

    $59.80

    per VM/per year

    Infrascale

    Score10 out of 10
    N/AThe Infrascale Platform is the flagship cloud storage, data protection, and disaster recovery platform from the California based company, Infrascale.N/A
    Pricing
    Arcserve Cloud ServicesHornetsecurity VM BackupInfrascale
    Editions & Modules
    No answers on this topic
    Subscription License - Standard Edition
    $59.80
    per VM/per year
    Subscription License - Unlimited Edition
    $73.80
    per VM/per year
    Subscription License - Unlimited Plus Edition
    $89.20
    per VM/per year
    Perpetual License - Standard Edition
    $595
    per host
    Perpetual License - Unlimited Edition
    $695
    per host
    Perpetual License - Unlimited Plus Edition
    $875
    per host
    Free
    Free
    No answers on this topic
    Offerings
    Pricing Offerings
    Arcserve Cloud ServicesHornetsecurity VM BackupInfrascale
    Free Trial
    NoYesYes
    Free/Freemium Version
    NoYesNo
    Premium Consulting/Integration Services
    NoNoNo
    Entry-level Setup FeeNo setup feeNo setup feeRequired
    Additional Details———
    More Pricing Information
    Community Pulse
    Arcserve Cloud ServicesHornetsecurity VM BackupInfrascale
    Considered Multiple Products
    Arcserve
    No answer on this topic
    Hornetsecurity Inc.
    No answer on this topic
    Infrascale
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    92%
    Would buy again
    12 Answers
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    13 Answers
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    13 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    92%
    Lived up to sales and marketing promises
    12 Answers
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    13 Answers
    No answers on this topic
    Features
    Arcserve Cloud ServicesHornetsecurity VM BackupInfrascale
    Data Center Backup
    Comparison of Data Center Backup features of Arcserve Cloud Services and Hornetsecurity VM Backup and Infrascale
    Feature
    Arcserve Cloud Services
    -
    Ratings
    Hornetsecurity VM Backup
    9.5
    1 Ratings
    10% above category average
    Infrascale
    -
    Ratings
    Universal recovery00 Ratings10.01 Ratings00 Ratings
    Instant recovery00 Ratings8.01 Ratings00 Ratings
    Recovery verification00 Ratings10.01 Ratings00 Ratings
    Business application protection00 Ratings8.01 Ratings00 Ratings
    Multiple backup destinations00 Ratings10.01 Ratings00 Ratings
    Incremental backup identification00 Ratings10.01 Ratings00 Ratings
    Backup to the cloud00 Ratings10.01 Ratings00 Ratings
    Deduplication and file compression00 Ratings10.01 Ratings00 Ratings
    Snapshots00 Ratings7.01 Ratings00 Ratings
    Flexible deployment00 Ratings10.01 Ratings00 Ratings
    Management dashboard00 Ratings10.01 Ratings00 Ratings
    Platform support00 Ratings10.01 Ratings00 Ratings
    Retention options00 Ratings10.01 Ratings00 Ratings
    Encryption00 Ratings10.01 Ratings00 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Arcserve Cloud Services and Hornetsecurity VM Backup and Infrascale
    Feature
    Arcserve Cloud Services
    -
    Ratings
    Hornetsecurity VM Backup
    9.0
    1 Ratings
    5% above category average
    Infrascale
    -
    Ratings
    Continuous data protection00 Ratings10.01 Ratings00 Ratings
    Replication00 Ratings10.01 Ratings00 Ratings
    Operational reporting and analytics00 Ratings6.01 Ratings00 Ratings
    Malware protection00 Ratings10.01 Ratings00 Ratings
    Multi-location capabilities00 Ratings8.01 Ratings00 Ratings
    Ransomware Recovery00 Ratings10.01 Ratings00 Ratings
    Best Alternatives
    Arcserve Cloud ServicesHornetsecurity VM BackupInfrascale
    Small Businesses
    No answers on this topic
    Acronis Cyber Protect
    Score8.7 out of 10
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    Carbonite by OpenText
    Score7.1 out of 10
    No answers on this topic
    Enterprises
    No answers on this topic
    Druva Security Cloud
    Score9.4 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Arcserve Cloud ServicesHornetsecurity VM BackupInfrascale
    Likelihood to Recommend
    9.0
    (2 ratings)
    9.0
    (13 ratings)
    10.0
    (3 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (10 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Arcserve Cloud ServicesHornetsecurity VM BackupInfrascale
    Likelihood to Recommend
    Arcserve
    StorageCraft Cloud Backup is scalable and easy to deploy and manage the product. In my opinion, it's great for MSPs or for anyone managing multiple sites where keeping standards is a priority. Compared to using ShadowProtect and Image Manager, it requires a lot less manual work to maintain and keep running smoothly. However options and customization are more restricted so I wouldn't recommend it for non-standard environments, or scenarios where each agent needs a different configuration.
    Incentivized
    Read full review
    Hornetsecurity Inc.
    Do you have VMWare? Yes I can back it up. Do you have Hyper-V? Yes I can back it up. That in itself should speak for itself. Altaro has really given a great deal into their software, not only making it easy to use, BUT also a really good and reliable product where you can support your workloads hassle-free, and super lightweight
    Incentivized
    Read full review
    Infrascale
    The Infrascale Platform solution we have in place is certainly not cheap - I believe we are paying about $2800/month for it, though it is quite robust. We have 18TB of on-site storage available, with the same available in a secondary - remote - device for replication. They do have a wide range of products available to any size business though, so I'm sure they have cheaper offerings as well. The on-site appliance is fantastic - in that in houses your backups, but can also be utilized as an emergency piece of hardware to spin up a backup and run it in the event of your primary hardware failing. You can also traverse full backups to grab single, contained, files if you so choose. We love that feature as we must perform file recovery monthly for audit purposes.
    Incentivized
    Read full review
    Pros
    Arcserve
    • Easy file and folder backup and restoring.
    • Easy file and folder restoring with versioning.
    • StorageCraft has great tools that allow you to spin up virtual machines from bare metal backups.
    Incentivized
    Read full review
    Hornetsecurity Inc.
    • Fast and simple setup. I didn't need to read through ANY documentation to set up and have a backup running.
    • Easy and cost-effective licensing. I didn't need to count CPU's or VM's or other random facts to work out my licensing. Just how many hosts, and then one of 3 feature levels of which two have unlimited VM licensing. Hosts x Feature Set = Cost.
    • Easy Restores. Backing up is one thing, but restoring and having confidence in the restore is another. It just works, simple and effective.
    • Help is easy to find if you need it. From within the app, it gives you options of email, phone, and live chat, which is usually available even with odd time zones in play.
    Incentivized
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    Infrascale
    • Makes consistent, verifiable onsite backups of our corporate data.
    • Makes consistent, verifiable offsite backups of our corporate data
    • Plays very nice with VMware, the infrastructure we currently use
    Incentivized
    Read full review
    Cons
    Arcserve
    • Reporting is not white-labelled and its design has room for improvement
    • No automatic/scheduled virtual boot tests
    • Customization is very limited
    Incentivized
    Read full review
    Hornetsecurity Inc.
    • More cloud-based storage options. Currently, only Azure is supported, which is excellent, but it would be good to have AWS and Google storage options too.
    • It would be AWESOME if they could do a restore from Azure cloud direct to an Azure VM instance. Currently, you need to set up an Azure VM machine with nested Hyper-V, install Altaro on that, and then restore into a nested VM, this gets crazy expensive.
    • Better notification of errors, or more around having a threshold, so if it misses one backup of a constant backup that happens every 5 minutes but recovers at the 10 minutes back, it is ok. Just think it needs to identify significant or long-running issues better than the occasional little issues.
    Incentivized
    Read full review
    Infrascale
    • More expensive than Backblaze
    Incentivized
    Read full review
    Likelihood to Renew
    Arcserve
    No answers on this topic
    Hornetsecurity Inc.
    It simply works and it is making our lives easier. The renewal process is also really good
    Incentivized
    Read full review
    Infrascale
    No answers on this topic
    Usability
    Arcserve
    No answers on this topic
    Hornetsecurity Inc.
    A lot of people in the technical industry deliver what I would call snack crackle pop topics, where the software gets over complicated, and they drown people in all the "fancy" features. Altaro, from my point of view" has designed the software to be super usable, easy to implement, as well as support. It is really one of the best designs
    Incentivized
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    Infrascale
    It is one of the best cloud back up data protection software and software platforms on the entire market for MSPs. There are not many other solutions that offer this level of customization and execution in the data protection and disaster recovery arena better than Infrascale. I highly recommend it for any MSP.
    Incentivized
    Read full review
    Support Rating
    Arcserve
    No answers on this topic
    Hornetsecurity Inc.
    One of the most important benefits of the Altaro HyperV backup solution is the support. From the free edition, you're able to chat with the support that can assist you in a remote session an find a quick solution that solves the issue. It is always available. The email support is also.
    Incentivized
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    Infrascale
    It is the cheapest way to truly protect data and has an amazing support team behind the product. You get what you pay for.
    Incentivized
    Read full review
    Implementation Rating
    Arcserve
    No answers on this topic
    Hornetsecurity Inc.
    Altaro has really designed their product so well that you can honestly implement this within a couple of minutes
    Incentivized
    Read full review
    Infrascale
    No answers on this topic
    Alternatives Considered
    Arcserve
    I haven't used many others, but Acronis is one of them. Acronis seemed to break for me very easily, a problem I don't have with StorageCraft. I couldn't find Macrium in the list, but it also has given me issues that I don't have with StorageCraft. StorageCraft, as I said before, just works, and I don't have to worry about my data.
    Incentivized
    Read full review
    Hornetsecurity Inc.
    The only other competitor I am personally familiar with is Carbonite. I use that for file-level backups throughout my network and it works well but while it does offer backups for virtual machines, I have never found it to be a reliable option. Jobs failed for me regularly for no apparent reason. In the handful of times I have needed support, they were helpful and straight-forward.
    Read full review
    Infrascale
    Infrascale Platform is the most modern backup service/device we've utilized. EaseUs and Ghost were just software that would run within a Windows environment (at the time) and backup to a device that we kept on-site. EaseUs would fail quite often with Incremental backups - so I would spend a lot of time re-running full backups to ensure we didn't experience data loss in the event of a crash. Ghost was used when I was first hired at this district - so I didn't have much hands-on experience with it. But I know it was a bundled offering with Anti-Virus back when we utilized it ('07-'09ish).
    Incentivized
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    Return on Investment
    Arcserve
    • Reduced manual workload on managing backups by 50% compared to ShadowProtect and Image Manager
    • Increased profitability as its price is very competitive
    Incentivized
    Read full review
    Hornetsecurity Inc.
    • Restoring our primary ERP VM has already saved many hours of rebuilding from data backups, so that in itself already gave us an excellent ROI for having Altaro running.
    • The quick and easy setup also makes sense for a fast ROI as we didn't need to spend much time or effort in its set up.
    • Lastly, any other restores we have done for retrieving files or testing backups were so simple and easy to do that the process didn't take long and saved us time and cost.
    Incentivized
    Read full review
    Infrascale
    • Peace of mind: our entire virtual environment is backed up both onsite and offsite
    • As stated, it is pricey. Since we haven't needed to do anything more than basic file restores, ROI is hard to measure. A full restore of a virtual server immediately would be priceless. So, on that note, ROI is good.
    Incentivized
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    ScreenShots