Arcserve Cloud Services vs. Spanning Backup

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Arcserve Cloud Services
Score 5.5 out of 10
N/A
StorageCraft, an Arcserve company since the March 2021 merger, offers their StorageCraft Cloud Backup service as cloud-based backup contingency for data stored in cloud-based applications.N/A
Spanning Backup
Score 9.8 out of 10
N/A
Spanning, a Kaseya company, is a provider of backup and recovery for SaaS applications including G Suite, Salesforce and Office 365.N/A
Pricing
Arcserve Cloud ServicesSpanning Backup
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Arcserve Cloud ServicesSpanning Backup
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Arcserve Cloud ServicesSpanning Backup
Features
Arcserve Cloud ServicesSpanning Backup
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Arcserve Cloud Services
-
Ratings
Spanning Backup
9.0
1 Ratings
5% above category average
Management dashboard00 Ratings8.01 Ratings
Retention options00 Ratings9.01 Ratings
Encryption00 Ratings10.01 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
Arcserve Cloud Services
-
Ratings
Spanning Backup
9.7
1 Ratings
20% above category average
Operational reporting and analytics00 Ratings9.01 Ratings
Malware protection00 Ratings10.01 Ratings
Ransomware Recovery00 Ratings10.01 Ratings
SaaS Backup
Comparison of SaaS Backup features of Product A and Product B
Arcserve Cloud Services
-
Ratings
Spanning Backup
10.0
1 Ratings
15% above category average
SaaS Product Integration00 Ratings10.01 Ratings
Multiple Data Restoration Options00 Ratings10.01 Ratings
Data Auditing and Search00 Ratings10.01 Ratings
Data Storage in the Cloud or On-Premises00 Ratings10.01 Ratings
Best Alternatives
Arcserve Cloud ServicesSpanning Backup
Small Businesses

No answers on this topic

Cove Data Protection
Cove Data Protection
Score 9.7 out of 10
Medium-sized Companies
Unitrends
Unitrends
Score 8.4 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
Enterprises

No answers on this topic

Druva Security Cloud
Druva Security Cloud
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Arcserve Cloud ServicesSpanning Backup
Likelihood to Recommend
9.0
(2 ratings)
10.0
(9 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
-
(0 ratings)
10.0
(2 ratings)
Support Rating
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
Arcserve Cloud ServicesSpanning Backup
Likelihood to Recommend
Arcserve
StorageCraft Cloud Backup is scalable and easy to deploy and manage the product. In my opinion, it's great for MSPs or for anyone managing multiple sites where keeping standards is a priority. Compared to using ShadowProtect and Image Manager, it requires a lot less manual work to maintain and keep running smoothly. However options and customization are more restricted so I wouldn't recommend it for non-standard environments, or scenarios where each agent needs a different configuration.
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Kaseya
The only issue we have is when we remove the user from the integrated AD group we need to manually go back and remove the licensing, but there is the option to have archived accounts as well for temporary holds in case we want to disable the account in 365/AD, but need to hold on to the backups for a little longer.
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Pros
Arcserve
  • Easy file and folder backup and restoring.
  • Easy file and folder restoring with versioning.
  • StorageCraft has great tools that allow you to spin up virtual machines from bare metal backups.
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Kaseya
  • Set it and forget it. Easy set up and it runs daily behind the scenes.
  • Restore holds record relationships.
  • Restore can merge records easily.
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Cons
Arcserve
  • Reporting is not white-labelled and its design has room for improvement
  • No automatic/scheduled virtual boot tests
  • Customization is very limited
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Kaseya
  • Better support/phone support
  • The ability to checkmark JUST a single OU and then any new members in just THAT OU would be automatically backed up. Currently, you can just auto add new members but not per OU.
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Usability
Arcserve
No answers on this topic
Kaseya
It was hands down, one of the easiest solutions to implement overall and has some of the best features also compared to other similar products from many SaaS backup companies. We also integrated the Dark Web monitoring too and it has helped us secure accounts we didn't know had issues, so has improved our security posture too.
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Support Rating
Arcserve
No answers on this topic
Kaseya
I would like a retention option on the data, but since this feature does not currently exist, I give it a 9. Everything has met our standards and needs and we are now freed up from the manual efforts it was taking for backing up Salesforce using the out-of-the-box features of Salesforce.
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Alternatives Considered
Arcserve
I haven't used many others, but Acronis is one of them. Acronis seemed to break for me very easily, a problem I don't have with StorageCraft. I couldn't find Macrium in the list, but it also has given me issues that I don't have with StorageCraft. StorageCraft, as I said before, just works, and I don't have to worry about my data.
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Kaseya
Spanning is superior to Veritas Backup Exec. Often Backup Exec would fail due to the software itself or the premise-based backup media or drive. Veritas Tech Support/Knowledgebase was not helpful in troubleshooting the failures. Also, Veritas was unable to back up our then Microsoft Exchange Server without an additional add-on cost. Barracuda was more reliable, but also required additional expenses for backing up Exchange and Microsoft SQL.
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Return on Investment
Arcserve
  • Reduced manual workload on managing backups by 50% compared to ShadowProtect and Image Manager
  • Increased profitability as its price is very competitive
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Kaseya
  • Allowed us to restore our data various times with minimal costs
  • Gives us great piece of mind with the regular scheduled backing up
  • Pretty simple to set up and configure. Easy integration with SFDC
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ScreenShots