Arcserve Cloud Services vs. Spanning Backup

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Arcserve Cloud Services
Score 5.1 out of 10
N/A
StorageCraft, an Arcserve company since the March 2021 merger, offers their StorageCraft Cloud Backup service as cloud-based backup contingency for data stored in cloud-based applications.N/A
Spanning Backup
Score 9.5 out of 10
N/A
Spanning, a Kaseya company, is a provider of backup and recovery for SaaS applications including G Suite, Salesforce and Office 365.N/A
Pricing
Arcserve Cloud ServicesSpanning Backup
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Arcserve Cloud ServicesSpanning Backup
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Arcserve Cloud ServicesSpanning Backup
Top Pros
Top Cons
Best Alternatives
Arcserve Cloud ServicesSpanning Backup
Small Businesses

No answers on this topic

Axcient x360Cloud
Axcient x360Cloud
Score 9.1 out of 10
Medium-sized Companies
Druva Phoenix (UNPUBLISHED)
Druva Phoenix (UNPUBLISHED)
Score 10.0 out of 10
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
Enterprises
Druva Phoenix (UNPUBLISHED)
Druva Phoenix (UNPUBLISHED)
Score 10.0 out of 10
Druva Data Resiliency Cloud
Druva Data Resiliency Cloud
Score 9.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Arcserve Cloud ServicesSpanning Backup
Likelihood to Recommend
9.0
(2 ratings)
9.8
(8 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
-
(0 ratings)
9.0
(1 ratings)
Support Rating
-
(0 ratings)
9.0
(1 ratings)
User Testimonials
Arcserve Cloud ServicesSpanning Backup
Likelihood to Recommend
Arcserve
StorageCraft Cloud Backup is scalable and easy to deploy and manage the product. In my opinion, it's great for MSPs or for anyone managing multiple sites where keeping standards is a priority. Compared to using ShadowProtect and Image Manager, it requires a lot less manual work to maintain and keep running smoothly. However options and customization are more restricted so I wouldn't recommend it for non-standard environments, or scenarios where each agent needs a different configuration.
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Kaseya
Spanning Backup for G Suite is great for businesses or schools who want peace of mind that important data in Google Drive are backed up and easy to restore. It should not be used to backup your servers/etc as the backup and restore process is not THAT quick. Not slow, but not the quickest.
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Pros
Arcserve
  • Easy file and folder backup and restoring.
  • Easy file and folder restoring with versioning.
  • StorageCraft has great tools that allow you to spin up virtual machines from bare metal backups.
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Kaseya
  • Set it and forget it. Easy set up and it runs daily behind the scenes.
  • Restore holds record relationships.
  • Restore can merge records easily.
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Cons
Arcserve
  • Reporting is not white-labelled and its design has room for improvement
  • No automatic/scheduled virtual boot tests
  • Customization is very limited
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Kaseya
  • Administrative users can backup multiple accounts at one time, but can only restore one account at a time.
  • Management console navigation opens additional tabs, but I believe they are working to improve that.
  • It would be nice to be able to delete emails and files from user accounts from within Spanning instead of having to login to Google as the user.
  • Google Forms meta-data is not able to be restored to other accounts.
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Usability
Arcserve
No answers on this topic
Kaseya
The web console is easy to use.
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Support Rating
Arcserve
No answers on this topic
Kaseya
I would like a retention option on the data, but since this feature does not currently exist, I give it a 9. Everything has met our standards and needs and we are now freed up from the manual efforts it was taking for backing up Salesforce using the out-of-the-box features of Salesforce.
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Alternatives Considered
Arcserve
I haven't used many others, but Acronis is one of them. Acronis seemed to break for me very easily, a problem I don't have with StorageCraft. I couldn't find Macrium in the list, but it also has given me issues that I don't have with StorageCraft. StorageCraft, as I said before, just works, and I don't have to worry about my data.
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Kaseya
Spanning Backup for G Suite backs up Google Drive files and Unitrends is used for more VM infrastructure.
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Return on Investment
Arcserve
  • Reduced manual workload on managing backups by 50% compared to ShadowProtect and Image Manager
  • Increased profitability as its price is very competitive
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Kaseya
  • Allowed us to restore our data various times with minimal costs
  • Gives us great piece of mind with the regular scheduled backing up
  • Pretty simple to set up and configure. Easy integration with SFDC
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ScreenShots