Arcserve SaaS Backup vs. Axcient x360Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Arcserve SaaS Backup
Score 9.0 out of 10
N/A
Arcserve SaaS Backup offers protection for data stored in Microsoft 365, Microsoft 365 Azure AD, Microsoft Dynamics 365, Salesforce, and Google Workspace.N/A
Axcient x360Cloud
Score 7.1 out of 10
N/A
Axcient CloudFinder (formerly from eFolder) is a cloud service (e.g. Office 365) backup service.N/A
Pricing
Arcserve SaaS BackupAxcient x360Cloud
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Arcserve SaaS BackupAxcient x360Cloud
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
Arcserve SaaS BackupAxcient x360Cloud
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Arcserve SaaS Backup
9.0
1 Ratings
5% above category average
Axcient x360Cloud
5.0
1 Ratings
53% below category average
Management dashboard7.01 Ratings5.01 Ratings
Retention options10.01 Ratings5.01 Ratings
Encryption10.01 Ratings5.01 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
Arcserve SaaS Backup
9.0
1 Ratings
12% above category average
Axcient x360Cloud
5.0
1 Ratings
46% below category average
Operational reporting and analytics8.01 Ratings5.01 Ratings
Ransomware Recovery10.01 Ratings5.01 Ratings
Malware protection00 Ratings5.01 Ratings
SaaS Backup
Comparison of SaaS Backup features of Product A and Product B
Arcserve SaaS Backup
9.5
1 Ratings
10% above category average
Axcient x360Cloud
5.0
2 Ratings
53% below category average
SaaS Product Integration8.01 Ratings5.02 Ratings
Multiple Data Restoration Options10.01 Ratings5.02 Ratings
Data Auditing and Search10.01 Ratings5.02 Ratings
Data Storage in the Cloud or On-Premises10.01 Ratings5.02 Ratings
Best Alternatives
Arcserve SaaS BackupAxcient x360Cloud
Small Businesses
Cove Data Protection
Cove Data Protection
Score 9.7 out of 10
Cove Data Protection
Cove Data Protection
Score 9.7 out of 10
Medium-sized Companies
Druva Security Cloud
Druva Security Cloud
Score 9.5 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.5 out of 10
Enterprises
Druva Security Cloud
Druva Security Cloud
Score 9.5 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.5 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Arcserve SaaS BackupAxcient x360Cloud
Likelihood to Recommend
9.0
(1 ratings)
7.0
(4 ratings)
Usability
-
(0 ratings)
5.0
(1 ratings)
User Testimonials
Arcserve SaaS BackupAxcient x360Cloud
Likelihood to Recommend
Arcserve
We have various customers within the insurance and law sectors that frequently have to refer back to legacy emails and documents and having the luxury of indefinite backups mean it’s incredibly convenient to recover these files in the event local copies have been deleted. Where it sometimes falls down is when customers have wanted to recover emails that have allegedly been sent/received by disgruntled employees, but were sent, read and deleted in between backup jobs.
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ConnectWise
Axcient x360Cloud is a good product if a backup solutions is needed for 365 products. If the backup is constantly being used and restores need to happen frequently I can see how Axcient x360Cloud could be annoying as the search functionality is lacking. It is also difficult to find specific files or emails as well as subfolders.
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Pros
Arcserve
  • Easy recovery
  • Low cost solution
  • Indefinite backups
  • Data sovereignty
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ConnectWise
  • Good visibility over backup status and protected users and data
  • Audit log activity information
  • Support requests
  • Smart Search
  • Reports
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Cons
Arcserve
  • Number of licensed users can be unclear at first glance.
  • Items created and deleted in between backup jobs are never backed up.
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ConnectWise
  • Nightly backup boot verification
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Usability
Arcserve
No answers on this topic
ConnectWise
This is because the product does what it advertises but does not go above and beyond. It is perfectly usable for what it does but it is still a little confusing and awkward to use.
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Alternatives Considered
Arcserve
Barracuda Cloud to Cloud backup was never really given a fair comparison due to our existing relationships with Arcserve. From research and light sales meetings, the products seem to be the same premise with no real obvious benefit to either. Our choice was a matter of preference for vendor.
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ConnectWise
As an MSP, we have been able to provide protection for cloud documents to our customer. With Axcient x360Recover, we can feel confident that we are providing a service that is commonplace today but reliable with Axcient. This protection comes at a reasonable price that makes profit margins obtainable without scarifying quality.
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Return on Investment
Arcserve
  • Being so cheap, it’s easy to package and sell as a service.
  • Being so convenient, it sometimes can drain internal resource as clients can rely on it too much.
  • Great sales/pre-sales team that can assist.
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ConnectWise
  • Compared to the previous vendor, Axcient is saving us $1,000 per month and providing better value
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ScreenShots