Indefinite Backups are Invaluable
March 13, 2024

Indefinite Backups are Invaluable

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review

Overall Satisfaction with Arcserve SaaS Backup

With Microsoft not guaranteeing data integrity and putting the onus of data back onto the customer, Arcserve SaaS Backup serves as the perfect product to fill the gap. Having such a low entry price point means it’s accessible to 99% of customers and the fact that backed up data sits there indefinitely can prove invaluable to customers; particularly in sectors that require vast retention of data.
  • Easy recovery
  • Low cost solution
  • Indefinite backups
  • Data sovereignty
  • Number of licensed users can be unclear at first glance.
  • Items created and deleted in between backup jobs are never backed up.
  • Being so cheap, it’s easy to package and sell as a service.
  • Being so convenient, it sometimes can drain internal resource as clients can rely on it too much.
  • Great sales/pre-sales team that can assist.
Barracuda Cloud to Cloud backup was never really given a fair comparison due to our existing relationships with Arcserve. From research and light sales meetings, the products seem to be the same premise with no real obvious benefit to either. Our choice was a matter of preference for vendor.

Do you think Arcserve SaaS Backup delivers good value for the price?

Yes

Are you happy with Arcserve SaaS Backup's feature set?

Yes

Did Arcserve SaaS Backup live up to sales and marketing promises?

Yes

Did implementation of Arcserve SaaS Backup go as expected?

Yes

Would you buy Arcserve SaaS Backup again?

Yes

We have various customers within the insurance and law sectors that frequently have to refer back to legacy emails and documents and having the luxury of indefinite backups mean it’s incredibly convenient to recover these files in the event local copies have been deleted. Where it sometimes falls down is when customers have wanted to recover emails that have allegedly been sent/received by disgruntled employees, but were sent, read and deleted in between backup jobs.

Arcserve SaaS Backup Feature Ratings

Management dashboard
7
Retention options
10
Encryption
10
Operational reporting and analytics
8
Ransomware Recovery
10
SaaS Product Integration
8
Multiple Data Restoration Options
10
Data Auditing and Search
10
Data Storage in the Cloud or On-Premises
10