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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Arcserve SaaS Backup

    Score9 out of 10
    N/AArcserve SaaS Backup offers protection for data stored in Microsoft 365, Microsoft 365 Azure AD, Microsoft Dynamics 365, Salesforce, and Google Workspace.N/A

    Commvault Cloud

    Score7.7 out of 10
    N/ACommvault® Cloud is a cyber resilience platform built to meet the demands of hybrid enterprises. It delivers data security and recovery in the cloud, powered by advanced AI, to help organizations see, manage, and recover data wherever it lives.N/A
    Pricing
    Arcserve SaaS BackupCommvault Cloud
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Arcserve SaaS BackupCommvault Cloud
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
    Community Pulse
    Arcserve SaaS BackupCommvault Cloud
    Considered Both Products
    Arcserve
    No answer on this topic
    Commvault
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    60 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    55 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    60 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    94%
    Lived up to sales and marketing promises
    47 Answers
    Implementation went as expected
    No answers on this topic
    94%
    Implementation went as expected
    50 Answers
    Features
    Arcserve SaaS BackupCommvault Cloud
    Data Center Backup
    Comparison of Data Center Backup features of Arcserve SaaS Backup and Commvault Cloud
    Feature
    Arcserve SaaS Backup
    9.0
    1 Ratings
    5% above category average
    Commvault Cloud
    7.2
    77 Ratings
    16% below category average
    Management dashboard7.01 Ratings7.567 Ratings
    Retention options10.01 Ratings8.065 Ratings
    Encryption10.01 Ratings7.564 Ratings
    Universal recovery00 Ratings8.067 Ratings
    Instant recovery00 Ratings7.064 Ratings
    Recovery verification00 Ratings7.068 Ratings
    Business application protection00 Ratings7.572 Ratings
    Multiple backup destinations00 Ratings5.371 Ratings
    Incremental backup identification00 Ratings7.077 Ratings
    Backup to the cloud00 Ratings7.559 Ratings
    Deduplication and file compression00 Ratings7.575 Ratings
    Snapshots00 Ratings7.571 Ratings
    Flexible deployment00 Ratings6.166 Ratings
    Platform support00 Ratings7.067 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Arcserve SaaS Backup and Commvault Cloud
    Feature
    Arcserve SaaS Backup
    9.0
    1 Ratings
    13% above category average
    Commvault Cloud
    -
    Ratings
    Operational reporting and analytics8.01 Ratings00 Ratings
    Ransomware Recovery10.01 Ratings00 Ratings
    SaaS Backup
    Comparison of SaaS Backup features of Arcserve SaaS Backup and Commvault Cloud
    Feature
    Arcserve SaaS Backup
    9.5
    1 Ratings
    10% above category average
    Commvault Cloud
    -
    Ratings
    SaaS Product Integration8.01 Ratings00 Ratings
    Multiple Data Restoration Options10.01 Ratings00 Ratings
    Data Auditing and Search10.01 Ratings00 Ratings
    Data Storage in the Cloud or On-Premises10.01 Ratings00 Ratings
    Best Alternatives
    Arcserve SaaS BackupCommvault Cloud
    Small Businesses
    Backupify
    Score5.6 out of 10
    BDRShield
    Score6.5 out of 10
    Medium-sized Companies
    Spanning Backup
    Score7.4 out of 10
    Bacula Enterprise
    Score8.6 out of 10
    Enterprises
    Veeam Data Cloud for Azure
    Score7.9 out of 10
    Bacula Enterprise
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Arcserve SaaS BackupCommvault Cloud
    Likelihood to Recommend
    9.0
    (1 ratings)
    6.5
    (79 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (8 ratings)
    Usability
    -
    (0 ratings)
    7.0
    (16 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.6
    (52 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (4 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (1 ratings)
    User Testimonials
    Arcserve SaaS BackupCommvault Cloud
    Likelihood to Recommend
    Arcserve
    We have various customers within the insurance and law sectors that frequently have to refer back to legacy emails and documents and having the luxury of indefinite backups mean it’s incredibly convenient to recover these files in the event local copies have been deleted. Where it sometimes falls down is when customers have wanted to recover emails that have allegedly been sent/received by disgruntled employees, but were sent, read and deleted in between backup jobs.
    Incentivized
    Read full review
    Commvault
    Commvault works well in a large environments with a variety of client types and data classes. With its policy-based configurations, it makes administration of large environments easier when configuring storage and retention, copies, schedules, client configs, etc. Commvault also backs up just about everything you can think of, and works with almost all storage and compute platforms, so there are rarely any cases where Commvault cannot accommodate.
    Incentivized
    Read full review
    Pros
    Arcserve
    • Easy recovery
    • Low cost solution
    • Indefinite backups
    • Data sovereignty
    Incentivized
    Read full review
    Commvault
    • Commvault is the Swiss Army knife for data protection in an Enterprise environment. You name the environment and Commvvault has something to protect it. Very helpful in this on-prem/off-prem world that is developing into a DevOps world.
    • Improves our Disaster Recovery
    • Starting to utilize for data migration for VMware in places where Zerto is too expensive
    Incentivized
    Read full review
    Cons
    Arcserve
    • Number of licensed users can be unclear at first glance.
    • Items created and deleted in between backup jobs are never backed up.
    Incentivized
    Read full review
    Commvault
    • For database restores, it has to restore the entire database in order to recover just one table.
    • Backups of virtual machines with direct attached storage is difficult.
    • I wish it covered cloud assets more thoroughly, like AWS ELBs and Security Groups.
    Incentivized
    Read full review
    Likelihood to Renew
    Arcserve
    No answers on this topic
    Commvault
    It is serving it's purpose and for companies that have a smaller IT staff, it is not time consuming to manage. Support for the product when needed has been very good and they are responsive when tickets are opened for support. The product is scalable so as we grow we can easily increase the resources as needed on the backend.
    Incentivized
    Read full review
    Usability
    Arcserve
    No answers on this topic
    Commvault
    Have a interface very user friendly. You do not need a lot of training, or any formal training really, to get up and going and use nearly all of the functionality of the product. This facilitates the post-implementation company as it reduces costs with backup specialists and any trained analyst can take care of its infrastructure. One negative point is not all the options and features are in the HTML view.
    Incentivized
    Read full review
    Reliability and Availability
    Arcserve
    No answers on this topic
    Commvault
    Commvault Complete Backup & Recovery is designed to provide organizations with flexible and scalable software.
    Incentivized
    Read full review
    Performance
    Arcserve
    No answers on this topic
    Commvault
    Commvault Complete Backup & Recovery is designed and provide to organizations with flexible and scalable software
    Incentivized
    Read full review
    Support Rating
    Arcserve
    No answers on this topic
    Commvault
    I would rate Commvault's support as an 'average' support. Now that we have a very experienced guy working with Commvault, most of the time we can fix or do anything by ourselves. We had some issues with their support taking a really long time to respond and fix some issues in the past. In most cases we ended up appealing to the community, other peers, or Commvault's SE team.
    Incentivized
    Read full review
    In-Person Training
    Arcserve
    No answers on this topic
    Commvault
    Traning is very easy very helpful
    Incentivized
    Read full review
    Online Training
    Arcserve
    No answers on this topic
    Commvault
    Commvault training is very important and very helpful full for immplementation.
    Incentivized
    Read full review
    Implementation Rating
    Arcserve
    No answers on this topic
    Commvault
    Plan well and make sure you collect all the required information and details before going for implementation. Organize it in step by step or break the setup into different modules to make it simple.
    Incentivized
    Read full review
    Alternatives Considered
    Arcserve
    Barracuda Cloud to Cloud backup was never really given a fair comparison due to our existing relationships with Arcserve. From research and light sales meetings, the products seem to be the same premise with no real obvious benefit to either. Our choice was a matter of preference for vendor.
    Incentivized
    Read full review
    Commvault
    In the past it has been necessary to leverage multiple products to provide a complete data protection solution. Commvault Complete Backup & Recovery has been able to mirror the functions of competitive products while increasing functionality and management. Commvault Complete Backup & Recovery works cleanly in disparate environments that leverage dissimilar technologies and products.
    Incentivized
    Read full review
    Scalability
    Arcserve
    No answers on this topic
    Commvault
    Commvault Complete Backup & Recovery is designed to provide organizations with flexible and scalable software
    Incentivized
    Read full review
    Return on Investment
    Arcserve
    • Being so cheap, it’s easy to package and sell as a service.
    • Being so convenient, it sometimes can drain internal resource as clients can rely on it too much.
    • Great sales/pre-sales team that can assist.
    Incentivized
    Read full review
    Commvault
    • I am not privy to ROI, but just having confidence and trust that Commvault will back up whatever needs backing up, and that we will always be able to restore it quickly, allows our technical people to concentrate on the problem at hand, knowing that we do not have to worry about the safety of the data. This saves time for some very expensive human resources and shortens schedules by eliminating a whole class of data safety and disaster recovery issues.
    Incentivized
    Read full review
    ScreenShots