Arcserve SaaS Backup vs. Spanning Backup

We have various customers within the insurance and law sectors that frequently have to refer back to legacy emails and documents and having the luxury of indefinite backups mean it’s incredibly convenient to recover these files in the event local copies have been deleted. Where it sometimes falls down is when customers have wanted to recover emails that have allegedly been sent/received by disgruntled employees, but were sent, read and deleted in between backup jobs.

Incentivized

Spanning Backup for G Suite is great for businesses or schools who want peace of mind that important data in Google Drive are backed up and easy to restore. It should not be used to backup your servers/etc as the backup and restore process is not THAT quick. Not slow, but not the quickest.

Incentivized

• Easy recovery
• Low cost solution
• Indefinite backups
• Data sovereignty

Incentivized

• Set it and forget it. Easy set up and it runs daily behind the scenes.
• Restore holds record relationships.
• Restore can merge records easily.

Incentivized

• Number of licensed users can be unclear at first glance.
• Items created and deleted in between backup jobs are never backed up.

Incentivized

• Administrative users can backup multiple accounts at one time, but can only restore one account at a time.
• Management console navigation opens additional tabs, but I believe they are working to improve that.
• It would be nice to be able to delete emails and files from user accounts from within Spanning instead of having to login to Google as the user.
• Google Forms meta-data is not able to be restored to other accounts.

Incentivized

The web console is easy to use.

Incentivized

I would like a retention option on the data, but since this feature does not currently exist, I give it a 9. Everything has met our standards and needs and we are now freed up from the manual efforts it was taking for backing up Salesforce using the out-of-the-box features of Salesforce.

Incentivized

Barracuda Cloud to Cloud backup was never really given a fair comparison due to our existing relationships with Arcserve. From research and light sales meetings, the products seem to be the same premise with no real obvious benefit to either. Our choice was a matter of preference for vendor.

Incentivized

Spanning Backup for G Suite backs up Google Drive files and Unitrends is used for more VM infrastructure.

Incentivized

• Being so cheap, it’s easy to package and sell as a service.
• Being so convenient, it sometimes can drain internal resource as clients can rely on it too much.
• Great sales/pre-sales team that can assist.

Incentivized

• Allowed us to restore our data various times with minimal costs
• Gives us great piece of mind with the regular scheduled backing up
• Pretty simple to set up and configure. Easy integration with SFDC

Incentivized