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Arcserve UDP vs. Proofpoint Intelligent Compliance

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Arcserve UDP

    Score9 out of 10
    N/AArcserve Unified Data Protection (UDP) is designed to future-proof infrastructure by delivering data protection and disaster recovery for every type of workload. Backed by heterogeneous, image-based technology that protects to and from any target, the vendor boasts combining enterprise-ready features without the complexity of traditional enterprise solutions. Arcserve UDP supercedes the former Zetta DataProtect backup and recovery solution from Zetta.net, acquired by Arcserve July…N/A

    Proofpoint Intelligent Compliance

    Score8.3 out of 10
    N/ALaunched in August, 2022 and replacing Proofpoint Archiving and Compliance, Proofpoint's Intelligent Compliance Platform offers enterprises regulatory compliance safeguards while simplifying corporate legal protection practices. The platform offers AI-powered collection, classification, detection, prevention, search, eDiscovery, supervision, and predictive analytics, helping companies to meet complex compliance and information governance obligations.N/A
    Pricing
    Arcserve UDPProofpoint Intelligent Compliance
    Editions & Modules
    No answers on this topic
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    Offerings
    Pricing Offerings
    Arcserve UDPProofpoint Intelligent Compliance
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Best Alternatives
    Arcserve UDPProofpoint Intelligent Compliance
    Small Businesses
    No answers on this topic
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    Medium-sized Companies
    Forcepoint DLP
    Score8.5 out of 10
    No answers on this topic
    Enterprises
    Forcepoint DLP
    Score8.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Arcserve UDPProofpoint Intelligent Compliance
    Likelihood to Recommend
    8.0
    (3 ratings)
    8.3
    (6 ratings)
    Usability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.9
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Arcserve UDPProofpoint Intelligent Compliance
    Likelihood to Recommend
    Arcserve
    If I were speaking to a fellow Managed Service Provider, I would likely NOT recommend this product. There are simply too many other tools out there that are better hitting this particular market. And the pain points that we do have with them are especially difficult because of our business model. However in speaking to pretty much anyone else in IT/Disaster Recovery this is an enterprise tool built to handle anything you throw at it. UNC paths and linking backup servers to one another, the flexibility of the tool allows for maximum cost savings if you build it right.
    Incentivized
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    Proofpoint
    Proofpoint Intelligent Compliance is well suited for organizations with a large amount of employees, in my opinion, as they have a lot of options for grouping users in various ways to send specific learning content to them. For a smaller organization, the employees might utilize all of the built-in training videos, phishing simulations, and content more rapidly, which would not justify the pricey cost of the tool.
    Incentivized
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    Pros
    Arcserve
    • It is reliable and once it is up and running you do not need to worry about it.
    • It is flexible; you can use it to backup on-prem or in the cloud.
    • Backup and DR
    Incentivized
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    Proofpoint
    • Email archiving. Being able to access, on the fly, your entire email archive. Being able to filter by date, sender, attachment, etc. It can get really granular and is able to pull up records fast.
    • Targeted Attack Protection for all incoming emails. Having the ability to automatically scan, quarantine, or re-write URLs within emails. Comparing incoming emails to potential phishing attempts already seen by other institutions.
    • Email encryption & automatic encryption are based on certain rules set up on the firewall. e.g. automatically encrypt outgoing email if it has an attachment or contains a string of numbers that may be personal information.
    Incentivized
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    Cons
    Arcserve
    • Notifications - on the odd occasion something doesn't work, I get way too many email notifications!
    • Explanation of issues - sometimes when there is a problem, the explanation is a bit lacking in the logs as to why
    • Flagging of errors - sometimes minor errors just get a warning flag, and it doesn't really notify you that they are there.
    Incentivized
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    Proofpoint
    • The end-user interface is lacking in appeal/aesthetics and is not that intuitive. I have seen archive solutions that don't work very well have a better interface than this. I think the interface can be prettied up quite a bit.
    • The admin interface is lacking in features and is not intuitive. It has more capabilities than the previous archives I've used, but utilizing these features is a little complicated without demos or being walked through it.
    • We have had a lot of accounts not map properly. Apparently, there is a limit as to how many errors can be outstanding before you run into issues because all the emails tied to those issues are "queued" waiting for a home (and there is a storage limit for that). I have to set a reminder to check that periodically and resolve the issues manually.
    Incentivized
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    Usability
    Arcserve
    It works great in our infrastructure, we have reduced the risk of losing information at a lower TCO compared to other solutions. The implementation process was precise and fast and upgrades have always been smooth. It delivers what it promises.
    Incentivized
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    Proofpoint
    No answers on this topic
    Support Rating
    Arcserve
    Pretty good--I haven't actually had to call them much so it's hard to say. The box works well enough and most of my issues have been related to the rest of my network, rather than the appliance itself.
    Incentivized
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    Proofpoint
    No answers on this topic
    Alternatives Considered
    Arcserve
    Arcserve [UDP] has stood the test of time due to its low cost-to-feature value proposition for our company. We have ultimately decided to move to a more MSP-friendly product in N-Able Backup, but Arcserve [UDP] kept us around for years with their reliable and inexpensive product that delivered above and beyond technologically of their competitors throughout all that time.
    Incentivized
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    Proofpoint
    We did a bake off and for our particular needs Proofpoint was the right product. We used a matrix with requirements and their product checked all the boxes. Making it a easy decision.
    Incentivized
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    Return on Investment
    Arcserve
    • We have been able to keep our clients' costs low and add advanced features with no additional overhead for us in licensing.
    • It does however cost us a significant amount of additional technician time to review backups each day compared to other products aimed in our vertical.
    Incentivized
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    Proofpoint
    • Strengthened our staff's Cybersecurity Skills.
    • Provided a variety of additional training content that is used throughout the year
    • Allowed us to track and monitor which of our users need additional training in regard to Cybersecurity
    Incentivized
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