Arcserve UDP vs. Proofpoint Intelligent Compliance

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Arcserve UDP
Score 7.8 out of 10
N/A
Arcserve Unified Data Protection (UDP) is designed to future-proof infrastructure by delivering data protection and disaster recovery for every type of workload. Backed by heterogeneous, image-based technology that protects to and from any target, the vendor boasts combining enterprise-ready features without the complexity of traditional enterprise solutions. Arcserve UDP supercedes the former Zetta DataProtect backup and recovery solution from Zetta.net, acquired by Arcserve July…N/A
Proofpoint Intelligent Compliance
Score 8.3 out of 10
N/A
Launched in August, 2022 and replacing Proofpoint Archiving and Compliance, Proofpoint's Intelligent Compliance Platform offers enterprises regulatory compliance safeguards while simplifying corporate legal protection practices. The platform offers AI-powered collection, classification, detection, prevention, search, eDiscovery, supervision, and predictive analytics, helping companies to meet complex compliance and information governance obligations.N/A
Pricing
Arcserve UDPProofpoint Intelligent Compliance
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Arcserve UDPProofpoint Intelligent Compliance
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Arcserve UDPProofpoint Intelligent Compliance
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Arcserve UDPProofpoint Intelligent Compliance
Small Businesses
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Score 9.0 out of 10

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Medium-sized Companies
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Score 9.5 out of 10
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Enterprises
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User Ratings
Arcserve UDPProofpoint Intelligent Compliance
Likelihood to Recommend
8.0
(3 ratings)
8.3
(6 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
9.9
(2 ratings)
-
(0 ratings)
User Testimonials
Arcserve UDPProofpoint Intelligent Compliance
Likelihood to Recommend
Arcserve
If I were speaking to a fellow Managed Service Provider, I would likely NOT recommend this product. There are simply too many other tools out there that are better hitting this particular market. And the pain points that we do have with them are especially difficult because of our business model. However in speaking to pretty much anyone else in IT/Disaster Recovery this is an enterprise tool built to handle anything you throw at it. UNC paths and linking backup servers to one another, the flexibility of the tool allows for maximum cost savings if you build it right.
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Proofpoint
Proofpoint Intelligent Compliance is well suited for organizations with a large amount of employees, in my opinion, as they have a lot of options for grouping users in various ways to send specific learning content to them. For a smaller organization, the employees might utilize all of the built-in training videos, phishing simulations, and content more rapidly, which would not justify the pricey cost of the tool.
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Pros
Arcserve
  • It is reliable and once it is up and running you do not need to worry about it.
  • It is flexible; you can use it to backup on-prem or in the cloud.
  • Backup and DR
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Proofpoint
  • Email archiving. Being able to access, on the fly, your entire email archive. Being able to filter by date, sender, attachment, etc. It can get really granular and is able to pull up records fast.
  • Targeted Attack Protection for all incoming emails. Having the ability to automatically scan, quarantine, or re-write URLs within emails. Comparing incoming emails to potential phishing attempts already seen by other institutions.
  • Email encryption & automatic encryption are based on certain rules set up on the firewall. e.g. automatically encrypt outgoing email if it has an attachment or contains a string of numbers that may be personal information.
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Cons
Arcserve
  • Notifications - on the odd occasion something doesn't work, I get way too many email notifications!
  • Explanation of issues - sometimes when there is a problem, the explanation is a bit lacking in the logs as to why
  • Flagging of errors - sometimes minor errors just get a warning flag, and it doesn't really notify you that they are there.
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Proofpoint
  • The end-user interface is lacking in appeal/aesthetics and is not that intuitive. I have seen archive solutions that don't work very well have a better interface than this. I think the interface can be prettied up quite a bit.
  • The admin interface is lacking in features and is not intuitive. It has more capabilities than the previous archives I've used, but utilizing these features is a little complicated without demos or being walked through it.
  • We have had a lot of accounts not map properly. Apparently, there is a limit as to how many errors can be outstanding before you run into issues because all the emails tied to those issues are "queued" waiting for a home (and there is a storage limit for that). I have to set a reminder to check that periodically and resolve the issues manually.
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Usability
Arcserve
It works great in our infrastructure, we have reduced the risk of losing information at a lower TCO compared to other solutions. The implementation process was precise and fast and upgrades have always been smooth. It delivers what it promises.
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Proofpoint
No answers on this topic
Support Rating
Arcserve
Pretty good--I haven't actually had to call them much so it's hard to say. The box works well enough and most of my issues have been related to the rest of my network, rather than the appliance itself.
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Proofpoint
No answers on this topic
Alternatives Considered
Arcserve
Arcserve [UDP] has stood the test of time due to its low cost-to-feature value proposition for our company. We have ultimately decided to move to a more MSP-friendly product in N-Able Backup, but Arcserve [UDP] kept us around for years with their reliable and inexpensive product that delivered above and beyond technologically of their competitors throughout all that time.
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Proofpoint
We did a bake off and for our particular needs Proofpoint was the right product. We used a matrix with requirements and their product checked all the boxes. Making it a easy decision.
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Return on Investment
Arcserve
  • We have been able to keep our clients' costs low and add advanced features with no additional overhead for us in licensing.
  • It does however cost us a significant amount of additional technician time to review backups each day compared to other products aimed in our vertical.
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Proofpoint
  • Strengthened our staff's Cybersecurity Skills.
  • Provided a variety of additional training content that is used throughout the year
  • Allowed us to track and monitor which of our users need additional training in regard to Cybersecurity
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