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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Arctera Enterprise Vault

    Score5 out of 10
    N/AArctera Enterprise Vault is a file archiving option.N/A

    Cove Data Protection

    Score8.4 out of 10
    N/ACove Data Protection (formerly N-Able Backup) is designed to cover servers, datacenters, applications, and workstations, and is provided to ensure business continuity and at-a-glance assessment and fast issue resolution via customizable dashboard.N/A
    Pricing
    Arctera Enterprise VaultCove Data Protection
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Arctera Enterprise VaultCove Data Protection
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Cove offers one flat rate per server or workstation and one flat per-user price for Microsoft 365, with cloud storage included. Each license carries a defined amount of included storage that is pooled across an MSPs customers, so smaller devices that use less can offset larger ones.
    More Pricing Information
    Community Pulse
    Arctera Enterprise VaultCove Data Protection
    Considered Both Products
    Cloud Software Group
    No answer on this topic
    N-able
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    12 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    12 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    12 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    100%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    10 Answers
    Features
    Arctera Enterprise VaultCove Data Protection
    Data Center Backup
    Comparison of Data Center Backup features of Arctera Enterprise Vault and Cove Data Protection
    Feature
    Arctera Enterprise Vault
    -
    Ratings
    Cove Data Protection
    9.5
    19 Ratings
    12% above category average
    Universal recovery00 Ratings8.616 Ratings
    Instant recovery00 Ratings9.515 Ratings
    Recovery verification00 Ratings9.617 Ratings
    Business application protection00 Ratings8.916 Ratings
    Multiple backup destinations00 Ratings8.817 Ratings
    Incremental backup identification00 Ratings9.817 Ratings
    Backup to the cloud00 Ratings10.018 Ratings
    Deduplication and file compression00 Ratings10.018 Ratings
    Snapshots00 Ratings10.012 Ratings
    Flexible deployment00 Ratings9.017 Ratings
    Management dashboard00 Ratings9.619 Ratings
    Platform support00 Ratings8.918 Ratings
    Retention options00 Ratings10.019 Ratings
    Encryption00 Ratings9.918 Ratings
    Best Alternatives
    Arctera Enterprise VaultCove Data Protection
    Small Businesses
    Amazon S3 Glacier
    Score9 out of 10
    BDRShield
    Score6.5 out of 10
    Medium-sized Companies
    Google Vault
    Score9.5 out of 10
    Bacula Enterprise
    Score8.6 out of 10
    Enterprises
    Microsoft Exchange Online Archiving
    Score8.4 out of 10
    Bacula Enterprise
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Arctera Enterprise VaultCove Data Protection
    Likelihood to Recommend
    7.5
    (9 ratings)
    7.7
    (19 ratings)
    Likelihood to Renew
    8.6
    (2 ratings)
    -
    (0 ratings)
    Usability
    -
    (0 ratings)
    9.7
    (7 ratings)
    Support Rating
    -
    (0 ratings)
    9.8
    (4 ratings)
    User Testimonials
    Arctera Enterprise VaultCove Data Protection
    Likelihood to Recommend
    Cloud Software Group
    I recommend Enterprise Vault, especially over native Exchange archiving when: 1. You have, or may need litigation holds and searches 2. There is a need to archive and set defined retention periods for Journaling 3. You have lots of duplicate large emails that you want to get deduplication of 4. You need/ want to be able to search attachment in addition to emails 5. You want or need Litigation searches or archive retention to be handled by a team separate from your Email team
    Incentivized
    Read full review
    N-able
    Solarwinds Backup is ideal for individuals looking to keep a consistent backup of devices in their environment. We used it primarily for networking equipment. It is easy to set up, as it is one of the steps available when adding a new device to solarwinds. It is probably not an ideal product to use for long-term (1 month+) backups.
    Incentivized
    Read full review
    Pros
    Cloud Software Group
    • EV FSA had 2 stubbing options. We ended up using the IE shortcut as the stub replacement on the file system. In the DFS environment using DFSR the IE shortcuts allowed us to quickly and easily archive the data while allowing users to still access their data via the web or stub format. We were also able to exclude certain folders from archiving like the dfsrprivate folder. The newer versions of EV 11 and up have a better user interface to access this content from the web.
    • EV SharePoint implementation was pretty simple for us. Document Library archiving was pretty seamless. Archiving the different versions in sharepoint also helped further reduce total cost of storage.
    • EV Exchange was a good addition to our archiving portfolio. In our case we did not use the stubbing mechanism. Instead, we used the vault cache methodology. We had the option to pull down the full archive versus just the header information. The concern at the time was how quickly we could update the vault cache on the client. We ended up scaling out our EV environment to ensure the push of data could get to all our clients since we were in the middle of a notes to exchange migration. Overall I was impressed with Vault Cache and its capabilities. I also liked the ability to manage the Vault Cache and perform resets where necessary from the web browser interface.
    • We had EV FSA, SharePoint and Exchange as one single environment so we benefited from overall single instances of a file. Our backend systems were Netapp which we enabled deduplication for further improve storage savings. EV had a good SQL Reporting mechanism for Archiving and plenty of good canned reports.
    • Speed of archiving data was pretty fast.
    Incentivized
    Read full review
    N-able
    • Backup Reporting: Email alerts, and a great, easy to read Dashboard with detailed error logs and an easy to search Solarwinds FAQ for a lot of them.
    • Restores: So far I have restored files, full VMs, and VMs to other hardware, and so far it has not only been flawless, but so flexible that I can't imagine going back to any other software.
    Incentivized
    Read full review
    Cons
    Cloud Software Group
    • The search function in the vault does not work very well.
    • Cost. If not planned diligently, it might add to the overall cost.
    • Not easy get a expert to address the issue fast.
    Incentivized
    Read full review
    N-able
    • Restore complete settings: IP settings, the setting of CPU/Memory for VMs, etc. would decrease management during a restore.
    • Individual file backup: more granular settings for backup.
    • Change of device name after setup: at times, computer names change after restore so it would be great to rename the device name.
    • Option to recovery security key.
    Incentivized
    Read full review
    Likelihood to Renew
    Cloud Software Group
    Symantec Enterprise is one of the best in the industry. We have already deployed their product to thousands of devices in the company and it would be a huge project to go through and change to an alternative product. We have also had much luck in dealing with their customer support. They have been very pleasant to deal with and their technical support has been quite knowledgeable in fixing our issues. This leaves us with very little reason to switch to a new product. We would have to see a significant amount of cost savings to switch to an alternative that offers all the same features and modules.
    Read full review
    N-able
    No answers on this topic
    Usability
    Cloud Software Group
    No answers on this topic
    N-able
    Cove Data Protection is very usable as it's easy to tell that it is made to not only do backup very well, but it's also easy to deploy. The agent-based deployment allows for flexible deployment options while ensuring a minimal amount of manual work is needed on the dashboard end. Recovery is also very easy, especially as it relates to one-off file recovery
    Read full review
    Support Rating
    Cloud Software Group
    No answers on this topic
    N-able
    We have an Italian support partner, they are been very good b7y the first moment.
    All the partners are followed with a lot of attention, even the little ones.
    there is a site where you can learn everything, the single parts of the product are described perfectly.
    Every it specialist should evaluate it.
    Incentivized
    Read full review
    Alternatives Considered
    Cloud Software Group
    I haven't research any other software against Enterprise Vault. Office 365 automatically has archiving capabilities that we use in the cloud. In comparison to Office 365, I'd say Office 365 comes out on top. For one thing, we essentially don't have to manage it. It also seems to preform better. However, Enterprise Vault does very well if you have an on-premise email solution.
    Incentivized
    Read full review
    N-able
    Cove is able to cover all aspects of backup in a single package. From the same dashboard I can check servers, workstations, and even Office 365. Cove is a much better solution in terms of overall management for a company such as ours. It also provides integration options with N-Able's RMM and Take Control solutions. This allows us to offer our customers with a full service suite in a single package.
    Incentivized
    Read full review
    Return on Investment
    Cloud Software Group
    • Helps on the data management life-cycle, moving unused data to cheaper storage and/or deleting it after some time, if required.
    • Also helps reducing the amount of data to be backed up on the active array.
    Incentivized
    Read full review
    N-able
    • There has been NO negative impact to out ROI, but it definitely helps our bottom line. Affordable pricing and solid support make Solarwinds Backup almost a no brainer. That interprets to a growing ROI.
    • The best thing to happen to our ROI is the growth brought in by very happy clients.
    Incentivized
    Read full review
    ScreenShots