Ardexus CRM vs. SAP Cloud ERP

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Ardexus CRM
Score 8.1 out of 10
N/A
Ardexus Customer Relationship Management (CRM) is built as a marketing, sales, service, and mobile CRM solution.N/A
SAP Cloud ERP
Score 8.6 out of 10
N/A
SAP Cloud ERP (SAP S/4HANA Cloud) is a modular ERP that enables users to run mission-critical operations in real time from anywhere, introduce new business models in any industry, and expand globally. SAP Cloud ERP is a SaaS product and can also be deployed in a hybrid landscape for quicker time to value.​ ​​ SAP Cloud ERP is a foundational component of theN/A
Pricing
Ardexus CRMSAP Cloud ERP
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Ardexus CRMSAP Cloud ERP
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeRequired
Additional DetailsPer user, per month
More Pricing Information
Community Pulse
Ardexus CRMSAP Cloud ERP
Features
Ardexus CRMSAP Cloud ERP
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Ardexus CRM
8.1
1 Ratings
3% above category average
SAP Cloud ERP
-
Ratings
Customer data management / contact management10.01 Ratings00 Ratings
Workflow management7.01 Ratings00 Ratings
Territory management7.01 Ratings00 Ratings
Opportunity management7.01 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)10.01 Ratings00 Ratings
Interaction tracking10.01 Ratings00 Ratings
Channel / partner relationship management6.01 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Ardexus CRM
9.0
1 Ratings
16% above category average
SAP Cloud ERP
-
Ratings
Case management9.01 Ratings00 Ratings
Call center management9.01 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Ardexus CRM
8.5
1 Ratings
9% above category average
SAP Cloud ERP
-
Ratings
Lead management9.01 Ratings00 Ratings
Email marketing8.01 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Ardexus CRM
10.0
1 Ratings
26% above category average
SAP Cloud ERP
7.7
660 Ratings
4% above category average
Custom fields10.01 Ratings00 Ratings
Custom objects10.01 Ratings00 Ratings
API for custom integration00 Ratings7.8633 Ratings
Plug-ins00 Ratings7.6583 Ratings
Platform
Comparison of Platform features of Product A and Product B
Ardexus CRM
10.0
1 Ratings
27% above category average
SAP Cloud ERP
-
Ratings
Mobile access10.01 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Ardexus CRM
10.0
1 Ratings
17% above category average
SAP Cloud ERP
8.3
757 Ratings
1% below category average
Role-based user permissions10.01 Ratings8.2745 Ratings
Single sign-on capability00 Ratings8.5713 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Ardexus CRM
-
Ratings
SAP Cloud ERP
8.1
433 Ratings
9% above category average
Pay calculation00 Ratings7.9381 Ratings
Benefit plan administration00 Ratings7.9368 Ratings
Direct deposit files00 Ratings7.7368 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Ardexus CRM
-
Ratings
SAP Cloud ERP
7.7
763 Ratings
5% above category average
Dashboards00 Ratings7.7705 Ratings
Standard reports00 Ratings7.8750 Ratings
Custom reports00 Ratings7.6692 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Ardexus CRM
-
Ratings
SAP Cloud ERP
8.3
794 Ratings
8% above category average
Accounts payable00 Ratings8.2771 Ratings
Accounts receivable00 Ratings8.2732 Ratings
Global Financial Support00 Ratings7.9278 Ratings
Primary and Secondary Ledgers00 Ratings7.9294 Ratings
Journals and Reconciliations00 Ratings8.0315 Ratings
Configurable Accounting00 Ratings8.0290 Ratings
Standardized Processes00 Ratings8.3326 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Ardexus CRM
-
Ratings
SAP Cloud ERP
8.3
660 Ratings
5% above category average
Inventory tracking00 Ratings8.3646 Ratings
Automatic reordering00 Ratings7.9555 Ratings
Location management00 Ratings7.9533 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Ardexus CRM
-
Ratings
SAP Cloud ERP
8.2
670 Ratings
4% above category average
Pricing00 Ratings8.0638 Ratings
Order entry00 Ratings8.1649 Ratings
Credit card processing00 Ratings9.024 Ratings
Cost of goods sold00 Ratings8.3614 Ratings
Order Orchestration00 Ratings7.9237 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
Ardexus CRM
-
Ratings
SAP Cloud ERP
8.5
309 Ratings
13% above category average
Billing Management00 Ratings9.01 Ratings
Cash and Asset Management00 Ratings7.9279 Ratings
Travel & Expense Management00 Ratings10.01 Ratings
Budgetary Control & Encumbrance Accounting00 Ratings7.5238 Ratings
Period Close00 Ratings7.9303 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
Ardexus CRM
-
Ratings
SAP Cloud ERP
9.3
1 Ratings
28% above category average
Project Planning and Scheduling00 Ratings10.01 Ratings
Task Insight for Project Managers00 Ratings8.01 Ratings
Project Mobile Functionality00 Ratings10.01 Ratings
Definable Resource Pools00 Ratings9.01 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
Ardexus CRM
-
Ratings
SAP Cloud ERP
8.1
134 Ratings
9% above category average
Award Lifecycle Management00 Ratings8.1134 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
Ardexus CRM
-
Ratings
SAP Cloud ERP
7.9
256 Ratings
12% above category average
Bids Analyzed and Compared00 Ratings7.8180 Ratings
Contract Authoring00 Ratings7.9182 Ratings
Contract Repository00 Ratings7.7176 Ratings
Requisitions-to-Purchase Orders Integrated00 Ratings8.1231 Ratings
Supplier Management00 Ratings8.0228 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
Ardexus CRM
-
Ratings
SAP Cloud ERP
9.8
1 Ratings
39% above category average
Risk Repository00 Ratings10.01 Ratings
Control Management00 Ratings10.01 Ratings
Control Efficiency Assessments00 Ratings10.01 Ratings
Issue Detection00 Ratings9.01 Ratings
Remediation and Certification00 Ratings10.01 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
Ardexus CRM
-
Ratings
SAP Cloud ERP
8.0
208 Ratings
15% above category average
Transportation Planning and Optimization00 Ratings8.1184 Ratings
Transportation Execution Management00 Ratings8.0179 Ratings
Trade and Customs Management00 Ratings7.7164 Ratings
Fulfillment Management00 Ratings8.2171 Ratings
Warehouse Workforce Management00 Ratings8.0165 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
Ardexus CRM
-
Ratings
SAP Cloud ERP
8.2
198 Ratings
10% above category average
Production Process Design00 Ratings8.2179 Ratings
Production Management00 Ratings8.3183 Ratings
Configuration Management00 Ratings8.3171 Ratings
Work Execution00 Ratings8.2177 Ratings
Manufacturing Costs00 Ratings8.1175 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
Ardexus CRM
-
Ratings
SAP Cloud ERP
7.8
241 Ratings
9% above category average
Forecasting00 Ratings7.6217 Ratings
Inventory Planning00 Ratings8.0232 Ratings
Performance Monitoring00 Ratings7.7221 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
Ardexus CRM
-
Ratings
SAP Cloud ERP
9.0
216 Ratings
21% above category average
Proposal Management00 Ratings10.01 Ratings
Product Master Data Management00 Ratings8.0216 Ratings
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Ardexus CRMSAP Cloud ERP
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User Ratings
Ardexus CRMSAP Cloud ERP
Likelihood to Recommend
8.0
(1 ratings)
8.3
(706 ratings)
Likelihood to Renew
-
(0 ratings)
9.6
(17 ratings)
Usability
9.0
(1 ratings)
8.0
(604 ratings)
Availability
-
(0 ratings)
9.0
(3 ratings)
Performance
-
(0 ratings)
9.0
(2 ratings)
Support Rating
8.0
(1 ratings)
6.6
(78 ratings)
In-Person Training
-
(0 ratings)
9.0
(1 ratings)
Online Training
-
(0 ratings)
9.0
(1 ratings)
Implementation Rating
-
(0 ratings)
7.6
(9 ratings)
Configurability
-
(0 ratings)
8.3
(4 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
4.5
(2 ratings)
Ease of integration
-
(0 ratings)
8.0
(2 ratings)
Product Scalability
-
(0 ratings)
8.0
(2 ratings)
Professional Services
-
(0 ratings)
9.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
6.5
(3 ratings)
Vendor pre-sale
-
(0 ratings)
7.1
(3 ratings)
User Testimonials
Ardexus CRMSAP Cloud ERP
Likelihood to Recommend
Ardexus Inc.
It is well-suited for mid-sized companies. And the pricing is relatively better. I don't think it will work well well with companies handling bleeding-edge tech. But if u are looking for a typical CRM which does what it's supposed to do, then go for it. And it works well with your ERP software too.
Read full review
SAP
SAP Cloud ERP reduces dependency on multiple systems and ensures improved efficiency in enterprise resource planning. Real-time reporting capabilities and scalability of the product. Use of the software ensures compliance and allows smooth integration with other systems. The software allows customization to accommodate users' uniqueness and has very convenient customer support services. The only major challenge with the software is limited configuration.
Read full review
Pros
Ardexus Inc.
  • Integrates well with Lotus Notes
  • Integrates well with Outlook
  • Is IBM-based
Read full review
SAP
  • It helps you streamline financial operations and core HR functions, optimize inventory management & procurement process.
  • It helps you reduce high upfront capital expenditure required for on-premise setup.
  • Its intelligent automation helps you automate repetitive, routine tasks and use machine learning for predictive analysis.
Read full review
Cons
Ardexus Inc.
  • UI is very basic
  • NO themes options in web mode
  • NO Call option online
Read full review
SAP
  • The product is expensive compared to its competitors. Proper training is also a requirement before implementation, which is an additional cost.
  • SAP S 4HANA Cloud lags due to a high volume of work and data.
  • The user interface of the software is very complex and not easy to explore, especially for beginners.
Read full review
Likelihood to Renew
Ardexus Inc.
No answers on this topic
SAP
The cost of SAP as an ERP is quite high and the switching costs associated with ERP systems are even higher. That being said moving from one ERP to another only happens once in a great while for large organizations. Those switching costs include retraining, IT hardware requirements, outside consultants and more
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Usability
Ardexus Inc.
Firstly, it's relatively cheaper than the other products in this segment but offers more features. For mid-Sized companies, this CRM is the best choice. If the company is already using Lotus Notes, the integration becomes easier. And finally, this is IBM-based.
Read full review
SAP
The software is user-friendly and intuitive. It has extensive and reliable reporting and forecasting systems. Smooth integration of the software with other products and unlimited customization. SAP Cloud ERP software supports many languages and ensures high accuracy in billing and invoicing.
Read full review
Support Rating
Ardexus Inc.
Actually, I never had to use support during all this time.
Read full review
SAP
The support system I find great as whenever I run into problems they rectify them quickly as possible they never reacted late the support is just up to the mark for me. They provide many solutions to the problems I faced the [technical] team support is always amazing they [listen] to mean work accordingly.
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In-Person Training
Ardexus Inc.
No answers on this topic
SAP
More effective
Read full review
Implementation Rating
Ardexus Inc.
No answers on this topic
SAP
SAP requires
a lot of internal and external resources to complete its successful
implementation. The cloud version requires a deeper understanding of the
different capabilities of the local systems (hardware) and the connection
towards your local IT team. We found several problems on our systems that we
couldn't foresee before the implementation and roll out.
Read full review
Alternatives Considered
Ardexus Inc.
Oracle CRM on-demand is better for a huge company; it doesn't offer the level of customization this CRM offers. It provides less scope for 3rd party integrations. The analytics are far better with Ardexus CRM. Oracle CRM has not changed in 10 years, whereas Ardexus CRM gets constant Updates.
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SAP
The platform utilizes advanced predictive analytics to anticipate operational bottlenecks and put them out of commission before the problems become larger. We can proactively develop effective strategies that help keep service quality in the face of unexpected changes in the market, or external disruptions, by continuously analyzing historical performance data as well as elements of the current market
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Return on Investment
Ardexus Inc.
  • Increased per person productivity
  • Saves time when compared to doing it manually
  • It makes data easily retrievable
Read full review
SAP
  • Surpasses many well reputed applications in terms of performance and data insight when you are into SAP products
  • More reliable and secure as we are not going to create multiple copy of master data, one single shared master data and all will work like charm
  • For authentication we can also use Microsoft MFA or Google single sign-on , so less complexity
  • For customized business process, we can implement extension packages which are like templates
Read full review
ScreenShots

SAP Cloud ERP Screenshots

Screenshot of the Order to Cash Dashboard - For the management of the order-to-cash process more efficiently across revenue streams and business models - including sales of physical and digital goods, services, subscriptions, projects, and bundles.Screenshot of a Sales Management Overview - Helps ensure sales reps meet their goals with an overview of orders and key sales performance metrics, with status tracking for each order in real time for the early detection of potential issues.Screenshot of the Purchasing Spend Dashboard - For weighing various aspects of purchasing spend through quick access to clear, complete, and real-time data, with less risk, and without opening different reports and transactions.Screenshot of Operational Supplier Evaluation - Provides a transparent overview of suppliers. Users can approve the most reliable vendors and get the right mix to serve business needs while reducing risk.Screenshot of Inventory Management - Provides visibility to manage supply chains, to mitigate risk, avoid unnecessary costs, maximize efficiency, and fulfill customer orders on time.Screenshot of Inventory Processing - Enables real-time supply chain visibility and provides meaningful metrics, with customizable dashboards and reports that display real-time inventory that track the status of inbound and outbound deliveries.