#1 most frequent
United States of America
100.0%2 installations of 2
What is Ardexus CRM?
Ardexus Customer Relationship Management (CRM) is built as a marketing, sales, service, and mobile CRM solution.
Categories & Use Cases
Top Performing Features
Customer data management / contact management
The software acts as a single source for all customer data and enables users to access that data efficiently.
Category average: 8.6
Integration with email client (e.g., Outlook or Gmail)
Users can perform tasks within their inbox, such as logging emails, creating contacts, and creating events.
Category average: 8.3
Interaction tracking
Users can log and track all customer interactions through any channel, including social, email, phone and in-person.
Category average: 8.4
Areas for Improvement
Territory management
Users can defines salesperson territories based on customer or market characteristics.
Category average: 7.4
Opportunity management
Users can track deals and create quotes.
Category average: 8.5
Channel / partner relationship management
The software allows for sales, territory, lead, order and account management for partners or OEM relationships.
Category average: 8.1
Who Buys & Uses Ardexus CRM
Efficient CRM Integratable with Lotus Notes
Use Cases and Deployment Scope
Our Scope of Usage is like any Company that needs a CRM. Sales are driven by efficient CRM management. We are a financial organization, which means we have to store essential sensitive info on customers with us. So it has to be safe and organized. This is where Ardexus CRM comes into the picture. It is cost-efficient too.
Pros
- Integrates well with Lotus Notes
- Integrates well with Outlook
- Is IBM-based
Cons
- UI is very basic
- NO themes options in web mode
- NO Call option online
Return on Investment
- Increased per person productivity
- Saves time when compared to doing it manually
- It makes data easily retrievable
Alternatives Considered
Oracle CRM On Demand
Other Software Used
Zoom, Amplify CRM, Atollon Lagoon CRM, Aurea CRM