Skip to main content
TrustRadius
Ardexus CRM

Ardexus CRM

Overview

What is Ardexus CRM?

Ardexus Customer Relationship Management (CRM) is built as a marketing, sales, service, and mobile CRM solution.

Read more

Learn from top reviewers

Efficient CRM Integratable with Lotus Notes

Rating: 8 out of 10
May 28, 2022
IncentivizedVetted ReviewVerified User
Our Scope of Usage is like any Company that needs a CRM. Sales are driven by efficient CRM management. We are a financial organization, which means we have to store essential ...
Continue reading
Verified user
Professional
Ardexus CRM1 year of experience
Log in with LinkedIn to see content from your network
Return to navigation

Pricing

View all pricing
Ardexus CRM

Ardexus CRM

N/A
Unavailable

What is Ardexus CRM?

Ardexus Customer Relationship Management (CRM) is built as a marketing, sales, service, and mobile CRM solution.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

Alternatives Pricing

Salesforce Sales Cloud

Salesforce Sales Cloud

$25
per month
What is Salesforce Sales Cloud?

Salesforce Sales Cloud is a platform for sales with a community of Sellers, Sales Leaders, and Sales Operations, who use the solution to grow sales and increase productivity. The AI CRM for Sales features data built right in, so that companies can sell faster, sell smarter and sell…

HubSpot CRM

HubSpot CRM

Free
What is HubSpot CRM?

HubSpot’s CRM enables growth-minded businesses to optimize their relationships with leads and customers. Through harnessing the power of carefully crafted sales, marketing, customer service, content management, and operations tools, the software aims to make it easy to unify team strategy and drive…

Return to navigation

Product Details

What is Ardexus CRM?

Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(5)

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why

Efficient CRM Integratable with Lotus Notes

Rating: 8 out of 10
Incentivized
May 28, 2022
Verified User
Vetted Review
Verified User
Ardexus CRM
1 year of experience
Use Cases and Deployment Scope
Our Scope of Usage is like any Company that needs a CRM. Sales are driven by efficient CRM management. We are a financial organization, which means we have to store essential sensitive info on customers with us. So it has to be safe and organized. This is where Ardexus CRM comes into the picture. It is cost-efficient too.
Pros and Cons
  • Integrates well with Lotus Notes
  • Integrates well with Outlook
  • Is IBM-based
Likelihood to Recommend
It is well-suited for mid-sized companies. And the pricing is relatively better. I don't think it will work well well with companies handling bleeding-edge tech. But if u are looking for a typical CRM which does what it's supposed to do, then go for it. And it works well with your ERP software too.
Ardexus CRM Feature Ratings
Sales Force Automation (9)
63.33333333333333%
6.3
Customer data management / contact management
100%
10.0
Workflow management
70%
7.0
Territory management
70%
7.0
Opportunity management
70%
7.0
Integration with email client (e.g., Outlook or Gmail)
100%
10.0
Contract management
N/A
N/A
Quote & order management
N/A
N/A
Interaction tracking
100%
10.0
Channel / partner relationship management
60%
6.0
Customer Service & Support (3)
60%
6.0
Case management
90%
9.0
Call center management
90%
9.0
Help desk management
N/A
N/A
Marketing Automation (2)
85%
8.5
Lead management
90%
9.0
Email marketing
80%
8.0
CRM Project Management (3)
N/A
N/A
Task management
N/A
N/A
Billing and invoicing management
N/A
N/A
Reporting
N/A
N/A
CRM Reporting & Analytics (3)
N/A
N/A
Forecasting
N/A
N/A
Pipeline visualization
N/A
N/A
Customizable reports
N/A
N/A
Customization (4)
50%
5.0
Custom fields
100%
10.0
Custom objects
100%
10.0
Scripting environment
N/A
N/A
API for custom integration
N/A
N/A
Security (2)
50%
5.0
Role-based user permissions
100%
10.0
Single sign-on capability
N/A
N/A
Social CRM (2)
N/A
N/A
Social data
N/A
N/A
Social engagement
N/A
N/A
Integrations with 3rd-party Software (2)
N/A
N/A
Marketing automation
N/A
N/A
Compensation management
N/A
N/A
Platform (1)
100%
10.0
Mobile access
100%
10.0
Return on Investment
  • Increased per person productivity
  • Saves time when compared to doing it manually
  • It makes data easily retrievable
Alternatives Considered
Oracle CRM on-demand is better for a huge company; it doesn't offer the level of customization this CRM offers. It provides less scope for 3rd party integrations. The analytics are far better with Ardexus CRM. Oracle CRM has not changed in 10 years, whereas Ardexus CRM gets constant Updates.
Other Software Used
Usability
9
Firstly, it's relatively cheaper than the other products in this segment but offers more features. For mid-Sized companies, this CRM is the best choice. If the company is already using Lotus Notes, the integration becomes easier. And finally, this is IBM-based.
Support Rating
8
Actually, I never had to use support during all this time.
Return to navigation