What users are saying about
27 Ratings
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Top Rated
140 Ratings
27 Ratings
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Score 5.8 out of 100

GitLab

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Top Rated
140 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100

Likelihood to Recommend

Armor

Armor gives you what you need to be successful regardless of technical ability. If you can maintain the systems yourself, you are definitely ahead of the game with their service. If you're not prepared to configure and maintain the systems, they do a pretty good job of getting it set up during the onboarding process so that you don't need to dig into the technical guts too much. If you find yourself in over your head, their support staff can handle it for you in most cases.
Anonymous | TrustRadius Reviewer

GitLab

I have never had a CI/CD that was as easy to use and configure as GitLab. As a user of the pipelines at our company, it is very clear what each pipeline is intending to do and understand what commands these pipelines run (by looking at the code repository's GitLab.YAML file). Reviewing code and providing valuable feedback is also easy on GitLab, which is something I do on a day-to-day basis. From here, these files are easy to adjust when needed and they even provide a syntax tool to make sure the file is properly written before you commit the file. On top of this, at the company level, it seems GitLabhas all the tools and features we need to work on different types of projects or team structures.
Anonymous | TrustRadius Reviewer

Pros

Armor

  • Security - we have requirements met right out of the box and the implementation of new resources is done with security in mind.
  • Speed - We can scale resources easy and the infrastructure is fast and efficient.
  • Responsiveness - Support tickets are handled very fast with almost immediate solutions.
LJ Wilson | TrustRadius Reviewer

GitLab

  • It uses the well-known Git language to communicate with, which is very popular
  • The interface is slick and easy to get used to
  • They are very transparant in their security issues
  • Updating the software from the command line is the easiest I have come across
Dylan Eikelenboom | TrustRadius Reviewer

Cons

Armor

  • Authentication and access against the secure messaging portal is overkill when the response I'm logging in to see merely says, "yes, we have your message. An agent will respond shortly". There should be an option to receive updates like this through email.
  • The online portal that allows us to clone servers is very slow to respond. More than once I've spun up an additional server due to the lack of visual feedback on the initial request.
  • The web application firewall does not seem to be sophisticated enough to differentiate between logged in administrators and end users. We use a CMS system which allows admins to create scripts. These often get barred by the WAF even though they are not malicious.
Anonymous | TrustRadius Reviewer

GitLab

  • The permissions system i adequate, but could use some additional flexibility. As it is, there are only predefined roles a user can be put into.
  • The issue tracking system is somewhat immature. It's effective for tracking bugs and enhancements, but is not very usable as a project management system.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Armor

No score
No answers yet
No answers on this topic

GitLab

GitLab 10.0
Based on 2 answers
Gitlab is the best in its segment. They have a free version, they have open-source software, they provide a good service with their SaaS product, they are a fully-remote company since the beginning (which means they are fully distributed and have forward-thinking IMO). I would certainly recommend them to everyone.
Willian Molinari | TrustRadius Reviewer

Usability

Armor

No score
No answers yet
No answers on this topic

GitLab

GitLab 8.8
Based on 4 answers
The web console management is superior and I would have given Gitlab a 10, but sometimes it is hard to find documentation about a configuration setting in the gitlab.rb configuration file. As we move everything to code that means moving our CVS tools to code as well - and Gitlab to code. The usability of Gitlab from the end user's perspective is superior and the usability from the operations team is very good and getting better but there could be a little improvement in the gitlab.rb config file layout and documentation.
Kevin Ritchey | TrustRadius Reviewer

Support Rating

Armor

Armor 7.8
Based on 13 answers
Approximately 50% of all messages we receive are automated. Either that an agent will be assigned, has been assigned, or a ticket is closed. I'd like to see more 'real' interaction, and less box ticking, though I appreciate process has to be followed. That's the one point off. Everything else is very good.
Anonymous | TrustRadius Reviewer

GitLab

GitLab 8.6
Based on 20 answers
At this point, I do not have much experience with Gitlab support as I have never had to engage them. They have documentation that is helpful, not quite as extensive as other documentation, but helpful nonetheless. They also seem to be relatively responsive on social media platforms (twitter) and really thrived when GitHub was acquired by Microsoft
Anonymous | TrustRadius Reviewer

Alternatives Considered

Armor

No answers on this topic

GitLab

There are similar features among others. However, GitLab [has] better security and faster flow of information. It also allows us to do the monitoring of our work. There is also better collaboration with others across our regional teams. IT has [a] better, cleaner, and bug free environment that anyone can use.
Anonymous | TrustRadius Reviewer

Return on Investment

Armor

No answers on this topic

GitLab

  • Openness is a mandate at the Digital Impact Alliance, Gitlab helps achieve this in all aspects of the work
  • The built-in build pipelines, along with in-browser editing of source code make managing the static site extremely easy
  • Gitlab nears feature parity with github, making software development workflows fairly easy
David McCann | TrustRadius Reviewer

Screenshots

Pricing Details

Armor

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Armor Editions & Modules

Additional Pricing Details

GitLab

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

GitLab Editions & Modules

On-premise Edition
Free$01
Premium$191
Ultimate$991
  1. per user per month
SaaS Edition
Free$01
SaaS Premium$191
SaaS Ultimate$991
  1. per user per month
Additional Pricing Details
We provide free Gold and Ultimate licenses to qualifying open source projects and educational institutions, find out more by visiting https://about.gitlab.com/solutions/open-source/

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