Armor vs. Norton Small Business

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Armor
Score 6.0 out of 10
N/A
Armor is a cloud and mobile security solution. The vendor’s value proposition is that this solution was purpose-built to deliver the highest level of defense and control for an organization’s critical data, no matter where it’s hosted. The vendor says they are so confident in the ability of their solution to protect an organization’s data that they back it with their Cyber Warranty Guarantee.N/A
Norton Small Business
Score 7.0 out of 10
N/A
Cybercriminals increasingly target small businesses because they expect it to be easy. Norton Small Business is an antivirus service available as a subscription for protecting a multitude of endpoints, from NortonLifeLock (formerly Symantec).
$99.99
per year
Pricing
ArmorNorton Small Business
Editions & Modules
No answers on this topic
5 Devices
$99.99
per year
10 Devices
$149.99
per year
20 Devices
$249.99
per year
Offerings
Pricing Offerings
ArmorNorton Small Business
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ArmorNorton Small Business
Top Pros
Top Cons
Best Alternatives
ArmorNorton Small Business
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Medium-sized Companies
Druva Data Resiliency Cloud
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Score 9.6 out of 10
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Score 9.1 out of 10
Enterprises
Druva Data Resiliency Cloud
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Score 9.6 out of 10
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Score 9.1 out of 10
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User Ratings
ArmorNorton Small Business
Likelihood to Recommend
7.7
(13 ratings)
8.0
(2 ratings)
Support Rating
7.8
(13 ratings)
-
(0 ratings)
User Testimonials
ArmorNorton Small Business
Likelihood to Recommend
Armor
Armor gives you what you need to be successful regardless of technical ability. If you can maintain the systems yourself, you are definitely ahead of the game with their service. If you're not prepared to configure and maintain the systems, they do a pretty good job of getting it set up during the onboarding process so that you don't need to dig into the technical guts too much. If you find yourself in over your head, their support staff can handle it for you in most cases.
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NortonLifeLock (formerly Symantec)
For a small or mid-sized firm with distributed computing requirements like ours, Symantec Norton is well suited. It is an ideal solution as it is easy-to-use and the pricing is the right fit on account of geographical customisation. Small businesses, especially, realise the value of endpoint protection only when they encounter serious issues, therefore their product becomes well suited for those who may dither because of the lack of clarity and poor pricing structure of other options. However, the most important feature still remains its effectiveness, which makes it the most optimal option at the right price
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Pros
Armor
  • Security - we have requirements met right out of the box and the implementation of new resources is done with security in mind.
  • Speed - We can scale resources easy and the infrastructure is fast and efficient.
  • Responsiveness - Support tickets are handled very fast with almost immediate solutions.
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NortonLifeLock (formerly Symantec)
  • In term of pricing
  • In term of Advanced threat protection
  • User friendly solution and good support team.
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Cons
Armor
  • Authentication and access against the secure messaging portal is overkill when the response I'm logging in to see merely says, "yes, we have your message. An agent will respond shortly". There should be an option to receive updates like this through email.
  • The online portal that allows us to clone servers is very slow to respond. More than once I've spun up an additional server due to the lack of visual feedback on the initial request.
  • The web application firewall does not seem to be sophisticated enough to differentiate between logged in administrators and end users. We use a CMS system which allows admins to create scripts. These often get barred by the WAF even though they are not malicious.
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NortonLifeLock (formerly Symantec)
  • Confusing Workflow at Renewal
  • Fixed Bundle Sizes may be an issue for Smaller Businesses with in-the-middle requirements
  • Easier Installation
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Support Rating
Armor
Approximately 50% of all messages we receive are automated. Either that an agent will be assigned, has been assigned, or a ticket is closed. I'd like to see more 'real' interaction, and less box ticking, though I appreciate process has to be followed. That's the one point off. Everything else is very good.
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NortonLifeLock (formerly Symantec)
No answers on this topic
Alternatives Considered
Armor
No answers on this topic
NortonLifeLock (formerly Symantec)
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Return on Investment
Armor
No answers on this topic
NortonLifeLock (formerly Symantec)
  • Data Protection is ensured which ensures positive focus from all team members on their work which certain results in improved productivity at the individual level of 2-4% that consequently improves organisational productivity.
  • Our cost of external inputs for data security issues is NIL therefore obviously reducing the bottomline by 1-2% which would be the average cost incurred by organisations of our size in general. Of course an event maybe costlier, but I am sticking to averages since we have had no events.
  • Overall, we feel that the cost of security software is also lower on account of optimised pricing by Symantec. While the expense in this segment is a fraction of total IT costs, and therefore tangible savings are also fractional. However, So, since the value of outcomes (lack of security related negative events) is much higher, intangible benefits are even higher.
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