Ask Inline vs. DocuWare

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Ask Inline
Score 7.0 out of 10
N/A
Ask Inline is designed to help teams create and automate customer feedback campaigns using in-app or email based NPS and CSAT surveys. This solution includes surveys, customer segmentation, feedback tagging, and automated categorization.N/A
DocuWare
Score 9.2 out of 10
N/A
DocuWare’s document management software delivers digital workflow and document control to boost productivity without the need for IT resources. Its cloud and on-premises products are presented as a best-fit solution for companies seeking to digitize, automate and transform key processes. DocuWare is headquartered in New Windsor, NY, and their solution is presented as a DCM, or lightweight ECM.
$300
per month
Pricing
Ask InlineDocuWare
Editions & Modules
No answers on this topic
Base
$300
per month
Enterprise
1,500
per month
Pro
Contact sales team
Large Enterpriser
Contact sales team
Offerings
Pricing Offerings
Ask InlineDocuWare
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Ask InlineDocuWare
Top Pros

No answers on this topic

Top Cons

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Best Alternatives
Ask InlineDocuWare
Small Businesses
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Score 9.7 out of 10
Square 9 Softworks
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Score 9.7 out of 10
Medium-sized Companies
Qualaroo
Qualaroo
Score 6.6 out of 10
MSB Docs
MSB Docs
Score 9.6 out of 10
Enterprises
Predictive Index Behavioral Assessment
Predictive Index Behavioral Assessment
Score 9.7 out of 10
M‑Files
M‑Files
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Ask InlineDocuWare
Likelihood to Recommend
-
(0 ratings)
9.0
(7 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(1 ratings)
Usability
-
(0 ratings)
7.0
(1 ratings)
Support Rating
-
(0 ratings)
9.0
(2 ratings)
User Testimonials
Ask InlineDocuWare
Likelihood to Recommend
Ask Inline, Inc.
No answers on this topic
DocuWare
We currently have a scenario where we print 1,000 documents per month, one for each resident. Because of DocuWare's ability to process barcodes, we dump that pdf to DocuWare and it files it into each resident's account. We then run scripting to add each of those documents to our cloud-based property management software. Saves having to process one document at a time per resident.
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Pros
Ask Inline, Inc.
No answers on this topic
DocuWare
  • The software is secure and makes our documents safe
  • The software is scalable which is like
  • The software offers features that makes document processing and collaboration easy.
  • Docuware Cloud offers some automation features
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Cons
Ask Inline, Inc.
No answers on this topic
DocuWare
  • No active directory integration, this doubles up user management.
  • No Outlook integration. Would be nice to be able to interact with Docuware from email.
  • No mobile application. We have many remote users that would benefit from this.
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Likelihood to Renew
Ask Inline, Inc.
No answers on this topic
DocuWare
Docuware has become a vital part of our organization.
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Usability
Ask Inline, Inc.
No answers on this topic
DocuWare
Fairly intuitive for average users.
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Support Rating
Ask Inline, Inc.
No answers on this topic
DocuWare
We use a third-party company to assist in the support process, and they have been great to work with. Quick turn around on issues and almost immediate communication concerning support tickets. They are more than willing to consult with our IT partners as well, which is a must for our business.
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Alternatives Considered
Ask Inline, Inc.
No answers on this topic
DocuWare
We actually moved from DocuWare to Plate IQ because Plate is restaurant specific and shares many item codes, SKU #'s, etc from major vendors. However, we continue to use DocuWare for other data management because it was so useful to us while we used it for AP.
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Return on Investment
Ask Inline, Inc.
No answers on this topic
DocuWare
  • Allowed us to do multiple hours less data entry per client/per week.
  • ROI very quickly.
  • Package is customizable so you can scale as needed.
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ScreenShots

Ask Inline Screenshots

Screenshot of Ask Inline dashboard and mobile surveyScreenshot of Ask Inline email surveyScreenshot of askinline.com embedded CSAT surveyScreenshot of Ask Inline in-app NPS survey