What users are saying about
5 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 2.6 out of 100
Based on 5 reviews and ratings
9 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>Score 6.8 out of 100
Based on 9 reviews and ratings
Feature Set Ratings
- AspDotNetStorefront ranks higher in 4 feature sets: Online Storefront, Online Payment System, eCommerce Marketing, eCommerce Business Management
- Kibo eCommerce ranks higher in 1 feature set: Online Shopping Cart
Online Storefront

8.7
AspDotNetStorefront
87%
8.2
Kibo eCommerce
82%
Kibo eCommerce ranks higher in 5/9 features
Kibo eCommerce ranks higher in 5/9 features
Product catalog & listings

8.0
80%
1 Rating
8.1
81%
6 Ratings
Product management

8.0
80%
1 Rating
8.1
81%
6 Ratings
Bulk product upload

10.0
100%
1 Rating
7.5
75%
5 Ratings
Branding

7.0
70%
1 Rating
8.1
81%
6 Ratings
Mobile storefront

8.0
80%
1 Rating
8.3
83%
6 Ratings
Product variations

8.0
80%
1 Rating
8.5
85%
5 Ratings
Website integration

10.0
100%
1 Rating
7.9
79%
4 Ratings
Visual customization

9.0
90%
1 Rating
8.2
82%
6 Ratings
CMS

10.0
100%
1 Rating
8.6
86%
4 Ratings
Online Shopping Cart

8.0
AspDotNetStorefront
80%
9.0
Kibo eCommerce
90%
AspDotNetStorefront ranks higher in 2/2 features
AspDotNetStorefront ranks higher in 2/2 features
Abandoned cart recovery

7.0
70%
1 Rating
N/A
0 Ratings
Checkout user experience

9.0
90%
1 Rating
9.0
90%
2 Ratings
Online Payment System

10.0
AspDotNetStorefront
100%
8.4
Kibo eCommerce
84%
AspDotNetStorefront ranks higher in 1/1 features
AspDotNetStorefront ranks higher in 1/1 features
eCommerce security

10.0
100%
1 Rating
8.4
84%
6 Ratings
eCommerce Marketing

9.0
AspDotNetStorefront
90%
7.7
Kibo eCommerce
77%
AspDotNetStorefront ranks higher in 3/3 features
AspDotNetStorefront ranks higher in 3/3 features
Promotions & discounts

10.0
100%
1 Rating
8.3
83%
6 Ratings
Personalized recommendations

9.0
90%
1 Rating
N/A
0 Ratings
SEO

8.0
80%
1 Rating
7.0
70%
2 Ratings
eCommerce Business Management

10.0
AspDotNetStorefront
100%
7.6
Kibo eCommerce
76%
AspDotNetStorefront ranks higher in 4/5 features
AspDotNetStorefront ranks higher in 4/5 features
Order processing

10.0
100%
1 Rating
9.0
90%
2 Ratings
Inventory management

10.0
100%
1 Rating
9.0
90%
1 Rating
Shipping

10.0
100%
1 Rating
9.0
90%
1 Rating
Custom functionality

10.0
100%
1 Rating
3.0
30%
1 Rating
Multi-site management

N/A
0 Ratings
8.1
81%
6 Ratings
Attribute Ratings
- AspDotNetStorefront is rated higher in 1 area: Likelihood to Recommend
Likelihood to Recommend

10.0
AspDotNetStorefront
100%
1 Rating
7.9
Kibo eCommerce
79%
6 Ratings
Support Rating

AspDotNetStorefront
N/A
0 Ratings
1.0
Kibo eCommerce
10%
2 Ratings
Implementation Rating

AspDotNetStorefront
N/A
0 Ratings
1.0
Kibo eCommerce
10%
2 Ratings
Likelihood to Recommend
AspDotNetStorefront
If you need a tool to manage a website, this is a good place to start. If you aren't ready for something of this caliber it might not be meant for your business. It's a stepping stone and you need to be ready to learn and it may require a bit more attention.
Kitchen Manager
Nekter Juice BarFood & Beverages, 501-1000 employees
Kibo eCommerce
The platform has flexibility at its core and we have made full use of that capability. Even if Kibo [eCommerce] hasn't been ready to provide features and functions we need, we have the opportunity to build them ourselves. The platform started as Mozu and while it was relatively well-developed for DTC, it lacked a lot of basic B2B functionality. As a result, when we were ready to move into that arena, we built a lot for ourselves (including a multi-level account system and a tool to manage it). Keep in mind, too, that Kibo eCommerce is part of a larger suite of tools. The company has purchased a mobile Point-of-Sale system, Baynote, Certona, Monetate, and an OMS. If you need a full-scale solution, they can offer a lot. As I mentioned previously, their support and documentation need shoring up. They're not terrible, but they hinder (rather than help) when it comes to fulfilling the platform's promise of letting the customers be self-service in building out their capabilities.
Vice President of Global eBusiness
Jelly Belly Candy CompanyFood & Beverages, 501-1000 employees
Pros
AspDotNetStorefront
- Tons of reporting tools
- Easy to navigate
- Multiple user profiles
Kitchen Manager
Nekter Juice BarFood & Beverages, 501-1000 employees
Kibo eCommerce
- Mozu offers a flexible multi site setup where you can feed multiple sites from the same product and order database.
- Mozu allows you to create as many attributes as you would like across customer, orders, and products. This flexibility can be really powerful.
Vice President
Total Home SupplyRetail, 1-10 employees
Cons
AspDotNetStorefront
- Not everyone can navigate easily without training
- Some reports can be fairly large and take lots of time to download
Kitchen Manager
Nekter Juice BarFood & Beverages, 501-1000 employees
Kibo eCommerce
- Prebuilt Integration - There is not currently a large number of preexisting integrations, but custom integrations are fairly quick
- Time to Deploy - Don't get me wrong, We have deployed in the timeline we expected, but if you are trying to get something off the ground fast, Kibo might not be right for you. It is a robust platform that take some time to get up and running.
- Complicated Shipping - if you have a complicated shipped process, you might want to look for a tool to help, Kibo does not have very robust out of the box shipping capabilities.
Director of Digital Strategy
Coastal Construction ProductsConstruction, 51-200 employees
Pricing Details
AspDotNetStorefront
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Kibo eCommerce
General
Free Trial
—Free/Freemium Version
—Premium Consulting/Integration Services
—Entry-level set up fee?
No
Starting Price
—Support Rating
AspDotNetStorefront
No score
No answers yet
No answers on this topic
Kibo eCommerce
Kibo eCommerce 1.0
Based on 2 answers
One positive note is that I have always been able to get someone on the phone in support whenever I have called, even at 1 AM. Getting someone on the phone is only half the battle though. In the first few months of using Mozu it often seemed that support didn’t know anymore about Mozu than we did. This has slowly started to change, but as a daily user you are likely to be on par with support in terms of knowing what to do when you encounter a problem. The support phone number is really most useful for having them put in a support ticket for you rather than typing it all out yourself and emailing it. It is very rare that the support reps are actually empowered to solve the problem at hand. Unless the issue you are having is user error, they will just take your information and pass it on the proper department. Your request or problem will then be ignored for months on end. Some day, it might actually get fixed but you are unlikely to be notified that this has happened. Most of these issues are assigned an internal ID that they use for tracking. Support is more than happy to pass this ID along, but it is useless. There is no way to actually see where the issue lies in the endless queue of similar issues.
Vice President
Total Home SupplyRetail, 1-10 employees
Implementation Rating
AspDotNetStorefront
No score
No answers yet
No answers on this topic
Kibo eCommerce
Kibo eCommerce 1.0
Based on 2 answers
At the time of our implementation Mozu did not have any processes or procedures set up around going live. We basically were forced to just wing it and hope for the best
Vice President
Total Home SupplyRetail, 1-10 employees
Alternatives Considered
AspDotNetStorefront
More customization and ability to work with web designers make it an easy tool to manage projects and promote growth of your store front. It may not be as user friendly as others but it has more flexibility by far.
Kitchen Manager
Nekter Juice BarFood & Beverages, 501-1000 employees
Kibo eCommerce
We had a custom, in-house ecommerce website before moving to Kibo. It was brittle, slow, and wasn't going to scale nearly well enough or fast enough to keep up with our requirements
Vice President of Global eBusiness
Jelly Belly Candy CompanyFood & Beverages, 501-1000 employees
Return on Investment
AspDotNetStorefront
- Easy to use customer service tools
- Invaluable reporting abilities
- Tier users makes it easy to manage employees
Kitchen Manager
Nekter Juice BarFood & Beverages, 501-1000 employees
Kibo eCommerce
- Kibo has always delivered rapid & exceptional support to our organization
- Kibo has been cost-competitive when considering other vendors
- The platform continues to add value without requiring substantial additional investments

Verified User
Director in Information Technology
Retail Company, 501-1000 employees