Assistive CRM vs. Veeva CRM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Assistive CRM
Score 10.0 out of 10
N/A
Assistive is a field CRM that helps field teams and service team achieve their true potential. It offers unlimited configuration options to ensure it is the CRM solution that fits the business's needs, no matter its industry, region and use case. Assistive is a Field-First CRM that helps sales teams achieve their best possible results through Intelligent Assists based on machine learning, peer analysis, context and location awareness. It is a tool…N/A
Veeva CRM
Score 7.1 out of 10
N/A
Veeva CRM is an enterprise customer relationship management application for pharmaceutical, biotech, consumer health, and animal health companies. CRM supports field sales and medical teams, including primary care, specialty care, key accounts, retail sales, and medical science liaisons.N/A
Pricing
Assistive CRMVeeva CRM
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Assistive CRMVeeva CRM
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
Assistive CRMVeeva CRM
Considered Both Products
Assistive CRM
Chose Assistive CRM
Customization Easy to use offline UI/UX Better Customer Support Services Infinitely configurable Streamlined sales process through effective pipeline management Automated workflows for increased efficiency Provided valuable insights into deals, sales team performance, …
Veeva CRM
Chose Veeva CRM
Compared to other products, the Veeva CRM has better UI and third-party application integrations which helps to effectively plan accounts, execute planned activities, better customer interaction, etc. The tool has integrated data analytics which helps to provide better action …
Chose Veeva CRM
Veeva CRM is solely targeting life sciences industry so they understand all the regulation and compliance related to this industry. As Veeva has other platforms for pharma industry mainly in R&D section so Veeva understands the importance of making sure that their software is …
Chose Veeva CRM
As Veeva CRM is built on Salesforce' platform, both solutions have rather similar look, feel and offered set of functionalities. Veeva CRM is geared up specifically for the pharmaceutical industry - to my understanding, there is an agreement between the companies, preventing …
Chose Veeva CRM
Better for field based medical personnel when recording Medical calls.
Features
Assistive CRMVeeva CRM
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Assistive CRM
10.0
Ratings
24% above category average
Veeva CRM
9.1
Ratings
15% above category average
Quote & order management10.00 Ratings9.00 Ratings
Interaction tracking10.00 Ratings10.00 Ratings
Channel / partner relationship management10.00 Ratings9.00 Ratings
Customer data management / contact management00 Ratings10.00 Ratings
Workflow management00 Ratings9.00 Ratings
Territory management00 Ratings7.00 Ratings
Opportunity management00 Ratings8.00 Ratings
Integration with email client (e.g., Outlook or Gmail)00 Ratings10.00 Ratings
Contract management00 Ratings10.00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Assistive CRM
10.0
Ratings
25% above category average
Veeva CRM
8.5
Ratings
9% above category average
Lead management10.00 Ratings9.00 Ratings
Email marketing00 Ratings8.00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Assistive CRM
10.0
Ratings
26% above category average
Veeva CRM
9.7
Ratings
23% above category average
Task management10.00 Ratings10.00 Ratings
Reporting10.00 Ratings9.00 Ratings
Billing and invoicing management00 Ratings10.00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Assistive CRM
10.0
Ratings
26% above category average
Veeva CRM
8.7
Ratings
13% above category average
Forecasting10.00 Ratings8.00 Ratings
Pipeline visualization10.00 Ratings9.00 Ratings
Customizable reports10.00 Ratings9.00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Assistive CRM
10.0
Ratings
26% above category average
Veeva CRM
8.8
Ratings
14% above category average
API for custom integration10.00 Ratings10.00 Ratings
Custom fields00 Ratings8.00 Ratings
Custom objects00 Ratings7.00 Ratings
Scripting environment00 Ratings10.00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Assistive CRM
10.0
Ratings
27% above category average
Veeva CRM
10.0
Ratings
27% above category average
Mobile access10.00 Ratings10.00 Ratings
Security
Comparison of Security features of Product A and Product B
Assistive CRM
10.0
Ratings
17% above category average
Veeva CRM
9.5
Ratings
12% above category average
Role-based user permissions10.00 Ratings10.00 Ratings
Single sign-on capability00 Ratings9.00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Assistive CRM
-
Ratings
Veeva CRM
9.3
Ratings
19% above category average
Case management00 Ratings10.00 Ratings
Call center management00 Ratings8.00 Ratings
Help desk management00 Ratings10.00 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Assistive CRM
-
Ratings
Veeva CRM
8.5
Ratings
12% above category average
Social data00 Ratings8.00 Ratings
Social engagement00 Ratings9.00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Assistive CRM
-
Ratings
Veeva CRM
9.0
Ratings
17% above category average
Marketing automation00 Ratings9.00 Ratings
Compensation management00 Ratings9.00 Ratings
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Assistive CRMVeeva CRM
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User Ratings
Assistive CRMVeeva CRM
Likelihood to Recommend
10.0
(0 ratings)
9.0
(0 ratings)
Usability
10.0
(0 ratings)
-
(0 ratings)
Support Rating
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
Assistive CRMVeeva CRM
Likelihood to Recommend
Sharing some of the use cases where Assistive CRM is best suited, Best for Funnel tracking 0% Lead leakage BFSI Best Mobile CRM for Reports and insights FMCG Healthtech Field first CRM Edutech I'm personally using Assistive CRM for managing my leads and improving sales productivity, earlier I was using excel and was not able to track the sales person and manage the funnel but Assistive CRM has streamlined our sales process and increased our revenue
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Veeva CRM is best used in areas of Pharma companies or Animal Health based organizations. It adapts to the Health regulations which makes it easier for inventory and order management.
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Pros
  • Lead Management
  • Advance Analytics
  • Workflow automations
  • Streamlining the sales funnel
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  • iPad views are easy to navigate
  • Sharing of media within platform helps keep record of what materials were used in the interactions
  • Data extraction via API is easy
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Cons
  • Marketing
  • OCR
  • No improvement as such
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  • The UI is a bit outdated and the system is somewhat lacking flexibility overall
  • The reporting functionalities are very limited - it's great to gather data but a 3rd party solution is needed to get some meaning out of it
  • Pricing. Veeva are big and therefore not that flexible. This does not make them the most small/midsize customer friendly
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Usability
Ease of Use Easy to configure Simple, Light and Fast UI Loved by the team No coding needed Helped us streamline our sales Process Automated tasks and reminders through prompt notifications Helps to close deals and no lead leakage Better customer support team who helped us in every step Reduce time spent on manual tracking and helped to get actionable insights
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No answers on this topic
Support Rating
The team is super responsive and helped us in every step. We contacted their support team whenever we face any kind of queries while using the web or application, every query raised is tracked and TAT is shared. The CS team is even available on weekends if there is any requests from our end, and for any extended support.
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No answers on this topic
Alternatives Considered
Customization Easy to use offline UI/UX Better Customer Support Services Infinitely configurable Streamlined sales process through effective pipeline management Automated workflows for increased efficiency Provided valuable insights into deals, sales team performance, and revenue Enabled engagement with prospects across multiple channels Sales Pipeline Management In-Depth Insights and Reports for Sales Geo-Awareness feature to increase sales Productivity
Read full review
As Veeva CRM is built on Salesforce' platform, both solutions have rather similar look, feel and offered set of functionalities. Veeva CRM is geared up specifically for the pharmaceutical industry - to my understanding, there is an agreement between the companies, preventing Salesforce.com from stepping into the pharma market. So if you are familiar with the Salesforce.com experience - from the solution to their implementation, training and support approaches - you can expect similar from Veeva (CRM).
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Return on Investment
  • Assistive helped us automating multiple processes
  • Increasing the ROI
  • Increased Business productivity
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  • The system has allowed our field staff to be more efficient
  • Target marketing based on the data analytics
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ScreenShots

Assistive CRM Screenshots

Screenshot of Provides a 360 degree view of the sales funnelScreenshot of Keep track of the day-to-day sales activityScreenshot of Keep note of nearby customers and make most out of it