Astera ReportMiner vs. SAP Crystal

Astera ReportMiner is well suited for those who work with EMR Data or business operations data where different platforms may report on similar data but not everything is the same between the different systems and how they export their data. It works especially well when systems can't edit their exports so you need to clean up data a lot before they are combined into a single file. It is less appropriate a solution when you are trying to combine large data, let's say thousands of files and need some sort of platform to deduce analytic patterns out of it. This is more used for data preparedness rather than big data analysis. This may have changed with recent updates, however they do not do a good job of updating customers on new releases so keeping track of their developments is something worth doing if data management is an important part of your/your company's role.

Generation of templated reports is the strong suit of SAP Crystal. Allows users to change formats in templates bases on requirement with minimal effort. Automated report delivery requires the user to be aware of sql which cannot be expected from all users. Should support more document export formats and improve the UI for SAP B1 Users

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• ReportMiner's OCR accuracy is flawless to my experience. I use the program to pull values from check details, and have yet to find an error.
• ReportMiner's interface is easy to learn. I never even got formal training on the program. I watched some YouTube videos and learned as I went.
• ReportMiner training personnel is very knowledgeable and quick to respond. Anytime I ran into a problem I could not figure out on my own, they would get back with me within a half a day.

• Crystal Reports allows us to create a consistent template for all of our reports.
• Crystal Reports and Server allows us to house a repository for all of our reports to make them easy to find and update when necessary.
• Crystal Reports can connect to a wide variety of data sources.
• Crystal Reports can be a little daunting when first implementing. There are a lot of nuances in learning how to truly master this software and it can be frustrating at times.

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• Could provide some features to help with advanced analytics for big data. (i.e. larger data sets)
• Too much clutter on their Youtube page, they should highlight the tutorials so they are easier to find for new users. Get rid of old tutorial video playlists so the organization is clean and up to date.
• Have sales rep follow up with customers to offer product updates, new product releases, and do check ins to see if customers have suggestions for feature improvement.

• The export of reports to Excel is very cumbersome and the results are difficult to format.
• The design of reports and the graphical features (e.g. charts) feel quite rigid.
• The learning curve for a non-programmer is incredibly steep, making Crystal a specialty tool.

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It is the best way to get a multi line record from pdf to Excel in one row.

We have been using this product for so many years and it has truly become a cornerstone to our business processes when it comes to developing and distributing information via reports. We currently have over 500 reports developed to date over about 30 systems and that will continue to grow as user needs change.

Crystal is very robust, but not always easy to use. It create wonderful looking reports, and so deserves a high rating. However, I have to take a couple of points off for the simple fact that I cannot hand it to a user and expect them to be able to do development with it.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

The support community can be difficult to navigate. I've also run into issues with my login. The SAP system has a bizarre mechanism for validating users that requires users to have what is called an S-ID. A basic ID may not give you access to all the features in the portal. The limitation may include not being able to perform a simple task like downloading patches and updates. This isn't a big deal for single user license but for teams it can be a pain.

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

Trainer was patient and thorough in going through the basics and willing to answer questions by email after the initial training

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Just like any other implementation: When designing the differing reports, get end users' input, make sure to design the reports so that they display the information that the company requires, in the best and clearest way possible.

Test, test, test, revise when needed, and, particularly, do sufficient training so users are comfortable using Crystal Reports!

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I have never actually used another program like ReportMiner. Before I was just using PDF viewers such as Adobe that had OCR capabilities. I would have to select a range of numbers and copy and paste to Excel. It was tedious, slow, and sometimes error prone. I chose to learn ReportMiner because it saves me at least 4 times the amount of time I would have to use by copy and pasting.

Crystal reports is useful in case we want to import data from data base . We can write queries in it but Google Charts require to be implemented in our application using code so crystal reports is better than Google Charts.

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

• Efficient and automated data extraction. Saves time and resources.
• User-friendly interface and good documentation. It is therefore easiest to learn and apply in a short time.
• Documents, which have various formats of data tables or arrangement, needed a lot of manual fixing. So it required a lot of time for validation and quality control.

• It is a decent buy for specific departments in terms of reporting capabilities but updates and cost (frequent) demands are higher with the benefits offered.
• So long as the requirements are not ever changing, with scheduling functionality, it's a handsome tool.

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Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info