What users are saying about
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Top Rated
435 Ratings

SAP Crystal

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Top Rated
435 Ratings
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Score 8 out of 101

Likelihood to Recommend

SAP Crystal

With department's organizations having precise and periodic (fixed data/views) requirements, it turns out to be a great tool for doing BAU (business as usual) reporting. During agile environments, where bespoke cuts of data are required or frequent changes are the need of the hour, the effort and skills going into designing reports is a serious trade-off since the availability of skilled resources are limited to other market BI tools.
Rohit Narang profile photo

Feature Rating Comparison

BI Standard Reporting

SAP Crystal
8.2
Pixel Perfect reports
SAP Crystal
8.2
Customizable dashboards
SAP Crystal
7.9
Report Formatting Templates
SAP Crystal
8.4

Ad-hoc Reporting

SAP Crystal
7.9
Drill-down analysis
SAP Crystal
7.7
Formatting capabilities
SAP Crystal
8.6
Integration with R or other statistical packages
SAP Crystal
7.3
Report sharing and collaboration
SAP Crystal
8.0

Report Output and Scheduling

SAP Crystal
8.3
Publish to Web
SAP Crystal
8.1
Publish to PDF
SAP Crystal
8.8
Report Versioning
SAP Crystal
7.9
Report Delivery Scheduling
SAP Crystal
8.3
Delivery to Remote Servers
SAP Crystal
8.2

Data Discovery and Visualization

SAP Crystal
7.5
Pre-built visualization formats (heatmaps, scatter plots etc.)
SAP Crystal
7.5
Location Analytics / Geographic Visualization
SAP Crystal
7.4
Predictive Analytics
SAP Crystal
7.7

Access Control and Security

SAP Crystal
7.8
Multi-User Support (named login)
SAP Crystal
8.0
Role-Based Security Model
SAP Crystal
7.7
Multiple Access Permission Levels (Create, Read, Delete)
SAP Crystal
7.8
Single Sign-On (SSO)
SAP Crystal
7.8

Mobile Capabilities

SAP Crystal
7.4
Responsive Design for Web Access
SAP Crystal
7.8
Dedicated iOS Application
SAP Crystal
7.1
Dedicated Android Application
SAP Crystal
7.3
Dashboard / Report / Visualization Interactivity on Mobile
SAP Crystal
7.5

Application Program Interfaces (APIs) / Embedding

SAP Crystal
7.6
REST API
SAP Crystal
7.6
Javascript API
SAP Crystal
8.0
iFrames
SAP Crystal
7.1
Java API
SAP Crystal
8.1
Themeable User Interface (UI)
SAP Crystal
7.6
Customizable Platform (Open Source)
SAP Crystal
7.3

Pros

SAP Crystal

  • Rich in features and support system is also good.
  • Support various databases and sources like Oracle, MS SQL server, Excel etc.
  • Sharing report with SAP Crystal is easy with good security
Sumit Jain profile photo

Cons

SAP Crystal

  • I would like to see graph features to be improved. SAP has made leaps and bounds over the years and I know they will get there.
  • I would like to see SAP products bundled for a more turn key solution.
Justin Lee profile photo

Likelihood to Renew

SAP Crystal

SAP Crystal 10.0
Based on 19 answers
Crystal is a best in breed reporting tool. No other tool can compete in terms of produce highly formatted reports.
Stephanie Huber profile photo

Usability

SAP Crystal

SAP Crystal 7.9
Based on 22 answers
I rarely give a 10. It was over-all very easy to use and learn quickly.
Dan Sarauer profile photo

Support

SAP Crystal

SAP Crystal 5.7
Based on 15 answers
Support forums are a plus and the user community is excellent, I believe SAP could do a better job of providing some initial setup and deployment support to all users. Successful implementation only helps them sell more software.
Jeff Hieber profile photo

Implementation

SAP Crystal

SAP Crystal 8.7
Based on 14 answers
Document your process completely.
Jeff Hieber profile photo

Alternatives Considered

SAP Crystal

At this point, I have never had the need to jump ship and use another product, much less evaluate another. SAP has improved year over year and added new functionality that continues to make data management easier and more cost effective.
Justin Lee profile photo

Return on Investment

SAP Crystal

  • It is a decent buy for specific departments in terms of reporting capabilities but updates and cost (frequent) demands are higher with the benefits offered.
  • So long as the requirements are not ever changing, with scheduling functionality, it's a handsome tool.
Rohit Narang profile photo

Pricing Details

SAP Crystal

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

SAP Crystal Editions & Modules

SAP Crystal
Edition
SAP Crystal Reports 2016 - Full version
$4951
SAP Crystal Server 2016 1 NUL
$8692
SAP Crystal Server 2016 5 CAL
$8,7443
SAP Crystal Reports Viewer 2016
$04
SAP Crystal Reports 2016 - Upgrade
$2954
1. per user
2. per named user
3. per 5 concurrent users
4. per user
Additional Pricing Details
* SAP Crystal Reports 2016 Viewer allows you to view static data within a SAP Crystal Reports file. * SAP Crystal Reports 2016 - Full version allows you to create powerful, richly formatted, and dynamic reports from virtually any data source, delivered in dozens of formats, in up to 28 languages. If you already have an older version of Crystal Reports, buy a license for SAP Crystal Reports 2016 - Upgrade at a discounted, upgrade price. * SAP Crystal Server 2016, 1 NUL includes 1 license of: SAP Crystal Reports 2016 - SAP Crystal Server 2016 - SAP Crystal Dashboard Design 2016. * As an add-on to SAP Crystal Server 2016 1 NUL, SAP Crystal Server 2016 5 CAL allows you to support a wider, intermittent audience of end users, up to five logged on at the same time.

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