SAP Crystal

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
SAP Crystal	Score 8.8 out of 10	N/A	SAP Crystal is an analytics and reporting software solution for SMBs. SAP Crystal comprises Crystal Reports for pixel-perfect reporting, and SAP Crystal Server for automated distribution and self-service access to reports, dashboards and data exploration.	$295 per single user license

Pricing

SAP Crystal

Editions & Modules

Upgrade Version to SAP Crystal Reports 2020: $295
per single user license
SAP Crystal Reports 2020 64-Bit: $495
per single user license
SAP Crystal Reports 2016 32-Bit: $495
per single user license
SAP Crystal Server 2020 1 NUL: $869
per user license + first year maintenance to be added
SAP Crystal Server 2020 5 CAL: $8,744
5 concurrent users + first year maintenance to be added

Offerings

Pricing Offerings
SAP Crystal
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes

Entry-level Setup Fee

Optional

Additional Details

* SAP Crystal Reports 2020 Viewer allows you to view static data within a SAP Crystal Reports file. * SAP Crystal Reports 2020 - Full version allows you to create powerful, richly formatted, and dynamic reports from virtually any data source, delivered in dozens of formats, in up to 28 languages. If you already have an older version of Crystal Reports, buy a license for SAP Crystal Reports 2020 - Upgrade at a discounted, upgrade price. * SAP Crystal Server 2020, 1 NUL includes 1 license of: SAP Crystal Reports 2020 - SAP Crystal Server 2020. * As an add-on to SAP Crystal Server 2020 1 NUL, SAP Crystal Server 2020 5 CAL allows you to support a wider, intermittent audience of end users, up to five logged on at the same time.

More Pricing Information

Community Pulse
	SAP Crystal
Considered Both Products	SAP Crystal Akhilesh Arya Assistant Professor Chose SAP Crystal SAP Crystal reports are generally in more formatted way where you can design header according to your requirements and data will be fetched from the data source accordingly. According to my analysis this is the only thing when required i'll be happy to use SAP Crystal report … Helpful? Verified User Consultant Chose SAP Crystal SAP Crystal Reports contains all the reporting capabilities of the above peer technologies. There is not a single capability of the above tools which is not available in Crystal report. But Crystal being an offering SAP fares and performs best for SAP integrated source systems. … Helpful? MW Mary Wanjiku System Analyst Chose SAP Crystal Good user interface. Friendly with financial reporting. Reliable with intergration and ease of use. Incentivized Helpful? Verified User Analyst Chose SAP Crystal Qlik Sense and Qlik View are all good tools and provide similar views and analyses like SAP Crystal. However, SAP Crystal is quite easy to use and more intuitive for people who have no background with coding and cloud-based tools. The ability to automate generating and sending … Incentivized Helpful? Gene Baker Vice President, Chief Architect, Development Manager and Software Engineer Chose SAP Crystal We found that Crystal was a little more intuitive to our team members than the other products. All of the products were excellent choices but we liked the ability to code stored procedures to gather our data. While each product has very similar features, we went with … Incentivized Helpful? Verified User Analyst Chose SAP Crystal Qlik is better in terms of reading data from different sources but it doesn’t have the auto doc ability like SAP Crystal Tableau. It is a decent visualization tool but doesn’t have the same ability in terms of rendering output reports into a suitable format. Plus the cost of Tab… Incentivized Helpful? Yoni Dvorkis Lead Data Scientist Chose SAP Crystal We've had SAP Crystal for about ten years at this point. We've never really evaluated any alternatives since, as of today, well over 400 reports are being generated in the system, and we've yet to consider switching to a competing product. Incentivized Helpful? Verified User Professional Chose SAP Crystal For automating documents and reports, I personally believe there is no better solution. However, for the sheer fact, it can't compare/combine two sources, I'd recommend pairing it with another BI tool. For example, Qlik, whereby you can create dashboards and compare multiple … Incentivized Helpful? Verified User Manager Chose SAP Crystal We originally purchased Crystal as it aligned with our vendors' recommendations for reporting. We have since started to focus our development on more self-service and dashboard-type tools (like QlikView, Qlik Sense, and similar). These tools are more mature and capable than … Incentivized Helpful? Jesus Chacon Software Support Engineer Chose SAP Crystal We develop our desktop applications in Visual Studio IDE, we use SQL Server as a database engine, and the reports are managed by SAP Crystal since it does not limit us when it comes to displaying data. It supports all kinds of information from images and graphics. Incentivized Helpful? Verified User Analyst Chose SAP Crystal For standard pixel perfect reporting, our company still uses Crystal Reports. It allows us to continually provide standard reporting to our clients. For dashboards, we are moving towards Microsoft Power BI. Power BI allows similar collaboration, but generally has better … Incentivized Helpful? Miguel De La Garza Rodriguez IT Manager Chose SAP Crystal Fully integrates into SAP B1 menus, it is the only reporting tool that fully integrates with B1 client, otherwise if you dont run SAP you can have all the reporting power and run reports from the crystal report viewer tool but you will not have menu like reports and you … Incentivized Helpful? Verified User Professional Chose SAP Crystal As I stated in the previous question, the SQL Server reporting engine provides necessary scheduling services to allow for employee self-service. It also supports granular security, based upon active directory, to control who can see which report. SAP Crystal is still superior … Incentivized Helpful? Frank Hunt Business Development Manager Chose SAP Crystal Crystal offered a more straightforward implementation for our situation. While Tableau offers well-designed reports, the overall functionality regarding data manipulation and analysis is behind Crystal. Incentivized Helpful? Rohit Narang Assistant Vice President Chose SAP Crystal Our requirements were static in nature and we had a bias for SAP due to the availability of skilled in-house resources. Incentivized Helpful? Verified User Director Chose SAP Crystal I tried using Cognos, but I found trhat I prefered Crystal Reports because it does not require you to set up a meta data layer before setting up your reports. That is a real time saver for me. Incentivized Helpful? Verified User Employee Chose SAP Crystal Crystal reports is useful in case we want to import data from data base . We can write queries in it but Google Charts require to be implemented in our application using code so crystal reports is better than Google Charts. Incentivized Helpful? Verified User Engineer Chose SAP Crystal For now, our team is not using any tool but we are looking for other easily learned tools to minimize our tasks more. Incentivized Helpful? Verified User Project Manager Chose SAP Crystal I didn't make the decision in terms of selecting the software for the department. However, SAP Crystal is a great tool for a medium size department to increase their efficiency. There might be a different software on the market but I haven't used any similar software except … Incentivized Helpful? Verified User Analyst Chose SAP Crystal We actually have all 3 in place and all 3 are used in different situations. Some are bundled with certain products so we continue to use them. Others such as BI from Microsoft are stand alone and allow for easier data visualizations than SAP Crystal does. We chose SAP Crystal … Incentivized Helpful? Damien Dolan Business Analyst Developer Chose SAP Crystal We didn't so much evaluate them as use them side by side. Crystal was already here so we didn't replace it or think to replace it. We just added other programs that do things better. Both Power B and Dynamics are good at visualizing data in charts. Crystal is the workhorse Incentivized Helpful? Dell Stinnett-Christy Senior Manager, Data & Analytics Practice Chose SAP Crystal I have done a little bit in Microsoft SSRS and a bunch in SAP Web Intelligence (Webi). Both of those are good at what they do. Like Crystal, SSRS is more technical. Webi is great for quick ad-hoc reports or data analyses. But with Crystal I can easily do things like … Incentivized Helpful? Tom Fragale Sr. Consultant and Sr. Corporate Trainer Chose SAP Crystal PowerBI is starting to replace Crystal Reports. PowerBI is a Microsoft tool. It also brings different types of data in to the same report. PowerBi allows for more data types than Crystal does. Crystal Reports allows you to create formulas easier than PowerBI does. I am very … Incentivized Helpful? MD Matthew Dempsey Especialista en ventas y marketing Chose SAP Crystal SAP Crystal offers more flexibility and has more tools and functions than every program I've ever tried! Incentivized Helpful? Vivian Pereira Manager, Enterprise Reporting Chose SAP Crystal na Incentivized Helpful?
Top Pros	Pro Data sources Pro Easy to use Pro Drag and drop
Top Cons	Minus Learning curve Minus New users Minus Complex reports

Features

SAP Crystal

BI Standard Reporting

Comparison of BI Standard Reporting features of Product A and Product B
	SAP Crystal 9.3 122 Ratings 13% above category average
Pixel Perfect reports	8.0111 Ratings
Customizable dashboards	10.097 Ratings
Report Formatting Templates	10.0115 Ratings

Ad-hoc Reporting

Comparison of Ad-hoc Reporting features of Product A and Product B
	SAP Crystal 9.6 134 Ratings 17% above category average
Drill-down analysis	10.0115 Ratings
Formatting capabilities	10.0133 Ratings
Integration with R or other statistical packages	8.663 Ratings
Report sharing and collaboration	10.0118 Ratings

Report Output and Scheduling

Comparison of Report Output and Scheduling features of Product A and Product B
	SAP Crystal 9.4 134 Ratings 12% above category average
Publish to Web	9.289 Ratings
Publish to PDF	10.0131 Ratings
Report Versioning	9.093 Ratings
Report Delivery Scheduling	9.096 Ratings
Delivery to Remote Servers	10.052 Ratings

Data Discovery and Visualization

Comparison of Data Discovery and Visualization features of Product A and Product B
	SAP Crystal 8.0 88 Ratings 1% below category average
Pre-built visualization formats (heatmaps, scatter plots etc.)	7.651 Ratings
Location Analytics / Geographic Visualization	8.575 Ratings
Predictive Analytics	7.841 Ratings

Access Control and Security

Comparison of Access Control and Security features of Product A and Product B
	SAP Crystal 8.6 86 Ratings 0% below category average
Multi-User Support (named login)	7.879 Ratings
Role-Based Security Model	7.778 Ratings
Multiple Access Permission Levels (Create, Read, Delete)	8.478 Ratings
Report-Level Access Control	10.01 Ratings
Single Sign-On (SSO)	9.038 Ratings

Mobile Capabilities

Comparison of Mobile Capabilities features of Product A and Product B
	SAP Crystal 8.4 62 Ratings 6% above category average
Responsive Design for Web Access	8.760 Ratings
Mobile Application	7.643 Ratings
Dashboard / Report / Visualization Interactivity on Mobile	9.057 Ratings

Application Program Interfaces (APIs) / Embedding

Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
	SAP Crystal 7.0 43 Ratings 12% below category average
REST API	7.48 Ratings
Javascript API	6.035 Ratings
iFrames	7.18 Ratings
Java API	6.035 Ratings
Themeable User Interface (UI)	8.337 Ratings
Customizable Platform (Open Source)	7.031 Ratings

Best Alternatives
	SAP Crystal
Small Businesses	BrightGauge Score 8.9 out of 10
Medium-sized Companies	Reveal Score 9.9 out of 10
Enterprises	Jaspersoft Community Edition Score 9.7 out of 10
All Alternatives	View all alternatives

User Ratings
	SAP Crystal
Likelihood to Recommend	10.0 (156 ratings)
Likelihood to Renew	10.0 (19 ratings)
Usability	9.4 (28 ratings)
Availability	8.0 (1 ratings)
Performance	8.0 (1 ratings)
Support Rating	8.6 (21 ratings)
In-Person Training	10.0 (1 ratings)
Implementation Rating	8.8 (14 ratings)
Configurability	8.0 (1 ratings)
Ease of integration	7.0 (1 ratings)
Product Scalability	7.0 (1 ratings)
Vendor post-sale	8.0 (1 ratings)
Vendor pre-sale	7.0 (1 ratings)

User Testimonials
	SAP Crystal
Likelihood to Recommend	SAP Generation of templated reports is the strong suit of SAP Crystal. Allows users to change formats in templates bases on requirement with minimal effort. Automated report delivery requires the user to be aware of sql which cannot be expected from all users. Should support more document export formats and improve the UI for SAP B1 Users Incentivized Issac Paul Officer Read full review
Pros	SAP Crystal Reports allows us to create a consistent template for all of our reports. Crystal Reports and Server allows us to house a repository for all of our reports to make them easy to find and update when necessary. Crystal Reports can connect to a wide variety of data sources. Crystal Reports can be a little daunting when first implementing. There are a lot of nuances in learning how to truly master this software and it can be frustrating at times. Incentivized Verified User Anonymous Read full review
Cons	SAP The export of reports to Excel is very cumbersome and the results are difficult to format. The design of reports and the graphical features (e.g. charts) feel quite rigid. The learning curve for a non-programmer is incredibly steep, making Crystal a specialty tool. Incentivized Frank Hunt Business Development Manager Read full review
Likelihood to Renew	SAP We have been using this product for so many years and it has truly become a cornerstone to our business processes when it comes to developing and distributing information via reports. We currently have over 500 reports developed to date over about 30 systems and that will continue to grow as user needs change. Verified User Anonymous Read full review
Usability	SAP Crystal is very robust, but not always easy to use. It create wonderful looking reports, and so deserves a high rating. However, I have to take a couple of points off for the simple fact that I cannot hand it to a user and expect them to be able to do development with it. Incentivized Greg Goss SQL Database and Business Intelligence Manager Read full review
Support Rating	SAP The support community can be difficult to navigate. I've also run into issues with my login. The SAP system has a bizarre mechanism for validating users that requires users to have what is called an S-ID. A basic ID may not give you access to all the features in the portal. The limitation may include not being able to perform a simple task like downloading patches and updates. This isn't a big deal for single user license but for teams it can be a pain. Incentivized Nathan Patrick Taylor Clinical Informatics Consultant Read full review
In-Person Training	SAP Trainer was patient and thorough in going through the basics and willing to answer questions by email after the initial training Incentivized Verified User Anonymous Read full review
Implementation Rating	SAP Just like any other implementation: When designing the differing reports, get end users' input, make sure to design the reports so that they display the information that the company requires, in the best and clearest way possible. Test, test, test, revise when needed, and, particularly, do sufficient training so users are comfortable using Crystal Reports! Incentivized JS John Suit System Administrator Read full review
Alternatives Considered	SAP Crystal reports is useful in case we want to import data from data base . We can write queries in it but Google Charts require to be implemented in our application using code so crystal reports is better than Google Charts. Incentivized Verified User Anonymous Read full review
Return on Investment	SAP It is a decent buy for specific departments in terms of reporting capabilities but updates and cost (frequent) demands are higher with the benefits offered. So long as the requirements are not ever changing, with scheduling functionality, it's a handsome tool. Incentivized Rohit Narang Assistant Vice President Read full review
ScreenShots	SAP Crystal Screenshots