A essential tool for accurate report export from SAP
July 13, 2021

A essential tool for accurate report export from SAP

Issac Paul | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source

Software Version

SAP Crystal Reports

Overall Satisfaction with SAP Crystal

SAP Crystal is an extremely important and critical tool in our business operations primarily serving sales, finance and dispatch departments where bulk of our invoicing, sales order, Purchase order and delivery challans are generated to cater to our clients as well as for internal auditing documents. All templates for each of the documents mentioned above are designed in SAP Crystal and formatted to match our compliance and governance policies. Especially since we are relying heavy on automation these documents are modified for intricate details capture by our automation bots.
There is a good power of customization for end user with the help of SAP Crystal to generate pdf, excel as well JSON format documents easily
  • Template Standardization
  • Multiple Export Formats
  • Automated Interactive report Generation
  • Report generation lead time should be improved
  • Export options are limited to excel and pdf only
  • Frequent updated should be provided
  • Multiple departments are heavily dependent on SAP crystal for invoice and delivery challan generation, and there s no alternative other than SAP crystal
  • An essential tool if there are frequent change in invoice template
  • Easy to configure reports
Supports real time connection with the SAP Database and supports easy export seamlessly to template in a fraction of seconds with all formatting and taken care of by SAP Crystal. Data Generation takes a few time depending on the amount of data to be generated but export is quick and accurate
Access to generate reports using crystal can be granted by admin t super users avoiding misuse of important documents such as invoice providing a high level of security. The reports are formatted accurately into the report template with auto page breaks in case of increasing data and is seamlessly fitted into the template avoiding unrequired intervention of users

Do you think SAP Crystal delivers good value for the price?

Yes

Are you happy with SAP Crystal's feature set?

Yes

Did SAP Crystal live up to sales and marketing promises?

Yes

Did implementation of SAP Crystal go as expected?

Yes

Would you buy SAP Crystal again?

Yes

FortiClient, Adobe Acrobat Reader DC, Microsoft 365 (formerly Office 365)
An extremely easy to use report generation solution from SAP. Admin has rights to modify template structure bases on request of user and once modification is made thee changes reflect to every users export feature allowing all users to export data in similar formats. The template structure cannot be modified without admin privileges ensuring high security and integrity of document template.
Developer support is required in case a major change in template is required and the user cannot take informed decision until change is made and SAP developer support is reliable in case of change request.

Also their user community is a good source for clearing any issues and have a reliable community of verified users ensuring the apt solution is received in case of a problem
Generation of templated reports is the strong suit of SAP Crystal. Allows users to change formats in templates bases on requirement with minimal effort.
Automated report delivery requires the user to be aware of sql which cannot be expected from all users.
Should support more document export formats and improve the UI for SAP B1 Users

SAP Crystal Feature Ratings

Pixel Perfect reports
6
Customizable dashboards
8
Report Formatting Templates
8
Drill-down analysis
9
Formatting capabilities
8
Integration with R or other statistical packages
8
Report sharing and collaboration
9
Publish to Web
8
Publish to PDF
9
Report Versioning
8
Report Delivery Scheduling
8
Delivery to Remote Servers
9
Location Analytics / Geographic Visualization
8
Multi-User Support (named login)
7
Role-Based Security Model
7
Multiple Access Permission Levels (Create, Read, Delete)
8
Single Sign-On (SSO)
9
Responsive Design for Web Access
8
Dedicated iOS Application
7
Dedicated Android Application
8
Dashboard / Report / Visualization Interactivity on Mobile
9
Javascript API
8
Java API
9
Themeable User Interface (UI)
8
Customizable Platform (Open Source)
9