SAP Cryststal Report
Updated January 16, 2018

SAP Cryststal Report

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with SAP Crystal

I use SAP Crystal Reports on a daily basis to help automate company wide reporting. Combined with Logicity Pro, I can easily create a report, and automate it to be emailed to the required group. I can build it, set it up, and forget it. It saves countless hours of redoing the same reports over and over again every week, and users get them on time every time!
  • Simple to build reports
  • Can be easily automated
  • Saves a lot of time
  • Keeping database connections in favorites doesn't work very well
  • Ability to force links when Crystal doesn't want to link certain fields even though data is identical in both fields but formatting is not
  • Easier way to transmit data between sub-reports and main reports
I've used Crystal Reports for over 10 years and never felt the need to go looking for another software.
SAP Crystal Reports can be used in most environments.

SAP Crystal Feature Ratings

Using SAP Crystal

1 - Controller / Finance
1 - Ability to understand database structures and explain both the structure and the ways the different tables can be linked together
  • Customized sales reports
  • Customized data exports
  • Customized financial reports
  • Customized purchasing reports

Evaluating SAP Crystal and Competitors

  • Price
  • Product Features
  • Product Usability
  • Product Reputation
  • Prior Experience with the Product

SAP Crystal Training

  • In-person training
Trainer was patient and thorough in going through the basics and willing to answer questions by email after the initial training

SAP Crystal Support

Support is easily accessible and staff knowledgeable
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support cares about my success
No - Don't need to call support very often

Using SAP Crystal

Saves me a lot of time and money
Like to use
Relatively simple
Easy to use
Technical support not required
Feel confident using
Lots to learn

Upgrading SAP Crystal

Yes - Upgrade went smoothly with no impact to isers