Asure Time & Attendance vs. ServiceTitan

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Asure Time & Attendance
Score 4.0 out of 10
N/A
Asure Time & Attendance is an enterprise-class time tracking capabilities built for small to mid-sized businesses. Asure’s Time & Attendance software streamlines your processes to manage time collection, accruals, and employee schedules while staying compliant with FLSA and overtime laws.N/A
ServiceTitan
Score 6.9 out of 10
N/A
ServiceTitan is a cloud-based field service management solution. The platform includes CRM, intelligent dispatch, comprehensive reporting, marketing management tools, mobile connectivity for field techs, and QuickBooks integration. The platform's core product offers advanced job booking, drag and drop dispatch board, communication with technicians via integrated texting, email and calls, and advanced reporting. The technician mobile solution allows for paperless invoicing, virtual…
$125
per technician/per month
Pricing
Asure Time & AttendanceServiceTitan
Editions & Modules
No answers on this topic
ServiceTitan
$125
per technician/per month
ServiceTitan
$398
per month
Offerings
Pricing Offerings
Asure Time & AttendanceServiceTitan
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeRequired
Additional Details
More Pricing Information
Community Pulse
Asure Time & AttendanceServiceTitan
Best Alternatives
Asure Time & AttendanceServiceTitan
Small Businesses
Dayforce Powerpay
Dayforce Powerpay
Score 9.4 out of 10
Kickserv
Kickserv
Score 9.3 out of 10
Medium-sized Companies
TimeClock Plus
TimeClock Plus
Score 9.5 out of 10
Jotform
Jotform
Score 8.7 out of 10
Enterprises
TimeCamp
TimeCamp
Score 7.2 out of 10
ServiceNow Customer Service Management
ServiceNow Customer Service Management
Score 7.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Asure Time & AttendanceServiceTitan
Likelihood to Recommend
6.0
(1 ratings)
5.3
(14 ratings)
Usability
-
(0 ratings)
5.5
(2 ratings)
User Testimonials
Asure Time & AttendanceServiceTitan
Likelihood to Recommend
Asure Software
AsureForce Time would work well for a company with a large volume of non-exempt staff, but the workforce would have to have very simplistic needs. Complex business rules and structure wouldn't be accommodated well by this solution.
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ServiceTitan
ServiceTitan seems to be incredibly customizable depending on what is needed, and therefore I would recommend it in any case where customers and jobs are recorded and scheduled. It can be used in a variety of ways and has multiple functions, including revenue and inventory tracking. Whether a big or small company, I feel with proper training anyone could utilize ServiceTitan very effectively to improve both productivity and record-keeping.
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Pros
Asure Software
  • The sync functionality between the clocks and the software, particularly the new clocks, is a plus.
  • The Asure support team is very responsive.
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ServiceTitan
  • Real-time tracking. The biggest problem in logistics in, my opinion, is knowing if your products are arriving on time or not especially as it pertains to food, that was huge here.
  • Most of our managers travel constantly from corporate to distribution because of how centralized the company is they needed something flexible that allowed them to run reports whenever and however.
  • Ease of use - I'll be honest in that our employees are not the cream of the crop as it pertains to their education, this software made the learning process simple.
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Cons
Asure Software
  • The way the business rules are set up doesn't lend itself to easily supporting our specific business/users.
  • The software doesn't interface with our HR/payroll solution as well as I'd hoped.
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ServiceTitan
  • We'd like to be able to text estimates (currently, email is the only function)
  • We'd like to have audit trails on Customer and Location records (currently only at the job level)
  • We'd like to be able to email/text the customer multiple options within estimates, like the techs can do on their tablet, it's just not a function that can be presented by the office.
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Usability
Asure Software
No answers on this topic
ServiceTitan
I rarely run into any issues while using ServiceTitan other than the occasional scheduled maintenance. It is very intuitive and easy to learn, with many capabilities that can be suited to any job position in a business. The functions are consistent regardless of your department or use case, and can be easily customized to fit any and all of a company's needs.
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Alternatives Considered
Asure Software
This product was selected well before I began with my company, and we'll actually be moving off of it soon to Ultimate Software's time & attendance solution.
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ServiceTitan
autotask has a sales team that can work with you to understand your specific business scenario. They have offered to scope an integration project with us. We are looking forward to making progress on a tailored solution with them
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Return on Investment
Asure Software
  • We spend a lot of time internally on support and set up. Part of this is due to how the software was made and part is due to how our business is structured and changes frequently.
  • We are able, though, to scale on top of it easily when we open new locations.
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ServiceTitan
  • We can more effectively retain customers and send them offers if it's been a while since their last visit.
  • Our cash flow has dramatically improved because now the technicians invoice everything.
  • We can get estimates out the door within the hour, not days later.
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ScreenShots

ServiceTitan Screenshots

Screenshot of Assign and view jobsScreenshot of Advanced reports and custom reportsScreenshot of Drag and drop dispatch board