Asure Time & Attendance vs. TimeClock Plus

AsureForce Time would work well for a company with a large volume of non-exempt staff, but the workforce would have to have very simplistic needs. Complex business rules and structure wouldn't be accommodated well by this solution.

Incentivized

I think the best place for TimeClock Plus to work would be at a restaurant or a busy business that has a lot of people to track and needs a robust dashboard to keep things in order. For my organization, we only have around 10 people max per location and it was a bit too expensive and complex for our needs. We could use a simpler system.

Incentivized

• The sync functionality between the clocks and the software, particularly the new clocks, is a plus.
• The Asure support team is very responsive.

Incentivized

• Employees' time goes straight to the database we use. No having to manually enter time.
• No one can clock anyone else in or out at the time clock. We love that security feature.
• It exports easily into the payroll system we are using.

Incentivized

• The way the business rules are set up doesn't lend itself to easily supporting our specific business/users.
• The software doesn't interface with our HR/payroll solution as well as I'd hoped.

Incentivized

• Email notifications for entered requests do not always work, and the system will not send notifications from a manager user to a manager user.
• We set up schedules to run each morning to populate timesheets, but there have been many times when the schedules did not run, and hours were missing.

Incentivized

It's robust and does what we need it to do in terms of tracking worked time, also unworked time. It has a detailed Employee Profiles section but mostly it's because it keeps track of hours

Incentivized

I absolutely love the ability to customize TCP to what you need it to be. There's lots of settings and areas where you get to decide how to want the system to operate. For every situation our team has said "I wish TCP would do it this way" we have been able to find a setting to adjust to make it do that. There are very minor adjustments I would like to make like hiding drop down menu items that we won't ever use.

Incentivized

It has never been unavailable when I've needed to use it.

Incentivized

Great performance, pages load quickly and reports generate quickly. They do take some time to complete if they're covering a large Start - Stop date, eg months but that's not an issue, they still complete fairly quickly.

Incentivized

• The support representatives respond quickly and work hard to resolve every issue. They are always friendly and courteous.
• The email notifications are our most significant issue, and they are still not entirely resolved.
• I dislike having to sign forms to allow them access to the databases routinely...it seems this could be an annual document.

Incentivized

This product was selected well before I began with my company, and we'll actually be moving off of it soon to Ultimate Software's time & attendance solution.

Incentivized

TimeClock Plus is extremely easy to use for all employees!!! We want platforms that every employee feels comfortable using. Again, it is effortless to log hours on a day-to-day basis. I love that our employees have the ability to keep track of their hour details, such as paid time off, volunteerism, holiday, etc. This portal helps our team to stay compliant!!!

Incentivized

It's consistent and easy to use.

Incentivized

• We spend a lot of time internally on support and set up. Part of this is due to how the software was made and part is due to how our business is structured and changes frequently.
• We are able, though, to scale on top of it easily when we open new locations.

Incentivized

• At the time that we needed it, the system did what it promised, it kept track of team members' time.
• We were able to pull reports to see hours worked for payroll.
• It could be easily used by the staff.

Incentivized