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TimeClock Plus saves time!
February 15, 2020

TimeClock Plus saves time!

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with TimeClock Plus

TimeClock Plus is currently used for four business units to track hours worked and paid time off. We previously used manual timesheets for these entities, and it has made the reporting process much more efficient. Some companies have hourly workers clock in and out, while others use schedules to populate the timesheet and then allow editing for overtime.
  • Allows customized schedules for auto populating timesheets.
  • Request calendar shows status of time off requests for direct reports for managers - see all-time off segments at one time.
  • Email notifications for entered requests do not always work, and the system will not send notifications from a manager user to a manager user.
  • We set up schedules to run each morning to populate timesheets, but there have been many times when the schedules did not run, and hours were missing.
  • It has reduced the time to gather hours worked and submit to payroll.
  • It is easier for the employees to edit scheduled hours for time off.
  • The support representatives respond quickly and work hard to resolve every issue. They are always friendly and courteous.
  • The email notifications are our most significant issue, and they are still not entirely resolved.
  • I dislike having to sign forms to allow them access to the databases routinely...it seems this could be an annual document.

Do you think TimeClock Plus delivers good value for the price?

Yes

Are you happy with TimeClock Plus's feature set?

Yes

Did TimeClock Plus live up to sales and marketing promises?

No

Did implementation of TimeClock Plus go as expected?

No

Would you buy TimeClock Plus again?

No

  • We pay current instead of in arrears, so we are always estimating hours for the last day worked. This causes problems and additional administrative work for the workers who clock in and out. This is our internal issue, but TimeClock Plus isn't well suited for this.
  • I have data files sent from the HR system with rules and macros to put them into the network folders for automatic import into TimeClock Plus. There are no logs to ensure that the data has loaded. I have to check records manually.
  • TimeClock Plus works very well for exempt employees who have regular schedules and enter time off. We have a custom export file for our HR system, and that works beautifully.