What users are saying about
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77 Ratings
53 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.8 out of 100

Klipfolio

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77 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Feature Set Ratings

  • Klipfolio ranks higher in 4 feature sets: BI Standard Reporting, Ad-hoc Reporting, Report Output and Scheduling, Data Discovery and Visualization

BI Standard Reporting

6.0

Chartio (discontinued)

60%
9.0

Klipfolio

90%
Klipfolio ranks higher in 3/3 features

Pixel Perfect reports

3.6
36%
14 Ratings
9.1
91%
3 Ratings

Customizable dashboards

7.7
77%
18 Ratings
8.9
89%
34 Ratings

Report Formatting Templates

6.7
67%
14 Ratings
9.1
91%
3 Ratings

Ad-hoc Reporting

5.7

Chartio (discontinued)

57%
8.5

Klipfolio

85%
Klipfolio ranks higher in 4/4 features

Drill-down analysis

6.9
69%
13 Ratings
8.3
83%
5 Ratings

Formatting capabilities

6.1
61%
12 Ratings
7.8
78%
5 Ratings

Integration with R or other statistical packages

3.1
31%
5 Ratings
9.1
91%
2 Ratings

Report sharing and collaboration

6.5
65%
13 Ratings
9.0
90%
34 Ratings

Report Output and Scheduling

3.4

Chartio (discontinued)

34%
9.3

Klipfolio

93%
Klipfolio ranks higher in 3/4 features

Publish to Web

2.7
27%
9 Ratings
8.8
88%
32 Ratings

Publish to PDF

6.1
61%
17 Ratings
9.2
92%
28 Ratings

Report Versioning

2.0
20%
5 Ratings
N/A
0 Ratings

Report Delivery Scheduling

2.7
27%
12 Ratings
10.0
100%
17 Ratings

Data Discovery and Visualization

7.5

Chartio (discontinued)

75%
9.3

Klipfolio

93%
Klipfolio ranks higher in 3/3 features

Pre-built visualization formats (heatmaps, scatter plots etc.)

7.2
72%
15 Ratings
8.9
89%
33 Ratings

Location Analytics / Geographic Visualization

7.2
72%
12 Ratings
9.1
91%
34 Ratings

Predictive Analytics

8.0
80%
3 Ratings
10.0
100%
1 Rating

Access Control and Security

Chartio (discontinued)

Feature Set Not Supported
N/A
8.9

Klipfolio

89%
Klipfolio ranks higher in 4/4 features

Multi-User Support (named login)

N/A
0 Ratings
8.6
86%
34 Ratings

Role-Based Security Model

N/A
0 Ratings
9.0
90%
30 Ratings

Multiple Access Permission Levels (Create, Read, Delete)

N/A
0 Ratings
8.8
88%
32 Ratings

Single Sign-On (SSO)

N/A
0 Ratings
9.2
92%
14 Ratings

Mobile Capabilities

Chartio (discontinued)

Feature Set Not Supported
N/A
8.6

Klipfolio

86%
Klipfolio ranks higher in 3/3 features

Responsive Design for Web Access

N/A
0 Ratings
8.6
86%
31 Ratings

Mobile Application

N/A
0 Ratings
7.5
75%
17 Ratings

Dashboard / Report / Visualization Interactivity on Mobile

N/A
0 Ratings
8.7
87%
28 Ratings

Application Program Interfaces (APIs) / Embedding

Chartio (discontinued)

Feature Set Not Supported
N/A
8.5

Klipfolio

85%
Klipfolio ranks higher in 2/2 features

REST API

N/A
0 Ratings
8.7
87%
15 Ratings

Themeable User Interface (UI)

N/A
0 Ratings
8.3
83%
14 Ratings

Attribute Ratings

  • Klipfolio is rated higher in 3 areas: Likelihood to Recommend, Usability, Implementation Rating

Likelihood to Recommend

8.0

Chartio (discontinued)

80%
30 Ratings
8.8

Klipfolio

88%
36 Ratings

Likelihood to Renew

8.0

Chartio (discontinued)

80%
24 Ratings

Klipfolio

N/A
0 Ratings

Usability

7.6

Chartio (discontinued)

76%
6 Ratings
9.5

Klipfolio

95%
13 Ratings

Availability

8.6

Chartio (discontinued)

86%
4 Ratings

Klipfolio

N/A
0 Ratings

Performance

7.3

Chartio (discontinued)

73%
2 Ratings

Klipfolio

N/A
0 Ratings

Support Rating

Chartio (discontinued)

N/A
0 Ratings
9.0

Klipfolio

90%
13 Ratings

Online Training

8.2

Chartio (discontinued)

82%
1 Rating

Klipfolio

N/A
0 Ratings

Implementation Rating

7.3

Chartio (discontinued)

73%
2 Ratings
8.2

Klipfolio

82%
2 Ratings

Product Scalability

6.8

Chartio (discontinued)

68%
2 Ratings

Klipfolio

N/A
0 Ratings

Likelihood to Recommend

Atlassian

Chartio is a great tool for building presentable dashboards. It can export, you can add read-only access, and it has permissions levels by dashboard for users. There are other data analysis tools that help to analyze the data, but few allow for such a nice presentation
Read full review

Klipfolio

This tool allows me to integrate with other types of services, and that is excellent; its alert design capacity, great variety of data and data manipulation, and its dashboard with different design options are what I like the most. They have a lot of great examples and documentation available, and the connectors that exist are numerous. The fact that licensing is not user-based is exactly what we needed to start our company getting excited about viewing and using data and providing a large number of data sources both online and offline.
Read full review

Pros

Atlassian

  • Direct linkage to our databases. Abstracts away the visualization layer so we can focus on the data and the queries.
  • Host of graphs and tools that permits all types of data visualizations.
  • Haven't quite used this yet, but there is a new embedding feature that will be very helpful so that we can embed the charts into a company central dash.
Read full review

Klipfolio

  • Customers rave about the company's exceptional level of service. They were successful in resolving several problems.
  • Compared to other options, this is a great value.
  • New features are being introduced all the time.
  • It's priceless to be able to pull data from a variety of sources.
Read full review

Cons

Atlassian

  • There is not a last full month date range option. You can still get the range that you need, but the dashboards will have to be manually updated to exclusively display one whole month.
  • When building a chart, the area which displays your tables and fields is finite. You can't adjust the size to make it easier to see. They do allow a mouse-over to see the entire name of your table/field, but I would prefer to adjust the width.
  • Once you modify a query in the Custom Query tab, there doesn't seem to be a way to go back to using the U.I.
Read full review

Klipfolio

  • Many attempts must be made until the graphs perform as desired.
  • It can be difficult to learn how to build and fix APIs if you don't already have the know-how.
  • Permissions and roles are set up in a convoluted manner that makes no sense.
Read full review

Pricing Details

Chartio (discontinued)

Starting Price

$0

Editions & Modules

Chartio (discontinued) editions and modules pricing
EditionModules
Starter401
Professional602
OrganizationContact sales team3

Footnotes

  1. per user/per month
  2. per user/per month
  3. none

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

Klipfolio

Starting Price

$99 per month

Editions & Modules

Klipfolio editions and modules pricing
EditionModules
Free01
Plus992
Pro2293

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

Optional

Additional Details

Likelihood to Renew

Atlassian

Great customer support: You will receive an answer by email usually within 20-30 minutes. Not only that but our CSMs for Chartio go out of their way to help, they have even created charts for some of the less experienced users that wanted an example to work from. We have had nothing but great experiences with this team.
Read full review

Klipfolio

No answers on this topic

Usability

Atlassian

I really like using Chartio. I use it on a daily basis for pulling data from different sources and combining data (the explore tab was a great idea for this use). I think I would give it 8/10 because there needs to be more documentation or maybe blog posts about things people are doing with it. I only have my own ideas about what to do /how to graph things. I know there are some articles, but it would be awesome to have a section on the neat dashboards people are building or how they show data in different ways. Another complaint is how much time it takes to load. I know our databases aren't set up precisely for Chartio and I have been creating data stores. But the data stores have so many more limitations that adds a whole new layer of frustration. Love the product, keep up the good work and the fast fixes.
Read full review

Klipfolio

I gave Klipfolio the highest usability rating because I have consistently found it easy to acquire, launch and load in our digital assets for aggregating into an incredibly comprehensive data and insights dashboard. It is an easy platform to figure out and integrate data sources. Unlike many other campaign marketing data aggregation platforms, Klipfolio makes it easy to set up, modify and manage on all points of contact with what needs to be measured successfully for us to provide the level of informed insights that our clients expect and we expect of the tools we rely on every day.
Read full review

Support Rating

Atlassian

No answers on this topic

Klipfolio

I appreciate those customer service reps. Their busy schedules do not prevent them from answering questions and aiding whenever necessary. Technical expertise is not required for truly stunning dashboards, but if you are interested in learning more about business intelligence and analytics, you can create some extremely powerful visualizations and reports.
Read full review

Online Training

Atlassian

I use self learning materials. Pretty helpful. I find myself having to go back to the "drilldown" instructions though, and have a hard time finding hidden variables on a dashboard, so perhaps there is room for intuitive improvements (or maybe I'm just being lazy)
Read full review

Klipfolio

No answers on this topic

Implementation Rating

Atlassian

No answers on this topic

Klipfolio

None at all; just be sure of what information you will need for working.
Read full review

Alternatives Considered

Atlassian

Chartio so far has been the easiest BI tool to setup and has also been the most affordable. There are some other, great, BI tools out there but they were a bit to heavy handed for what we needed. Also - despite the high cost per user in Chartio, the other tools were still more expensive.
Read full review

Klipfolio

These and many other BI tools are the most direct competitors. I only have experience with Klipfolio and Tableau. Tableau is definitely more capable, but much more difficult to learn and use. Klipfolio is simple and really packs a punch for its simplicity. I have yet to run into a major problem with it lacking a needed functionality.
Read full review

Scalability

Atlassian

Chartio has worked well as our datawarehouse has rapidly expanded, and the usability/performance hasn't seemed to have suffered. What we haven't yet realized is additional savings from additional users. We have some dashboard needs for users who truly just view of a few charts, and the licensing structure hasn't yet been structured in a way that would support that type of approach...having 50 "core" licenses, and then potentially several hundred view only licenses for partners that would use the application infrequently.
Read full review

Klipfolio

No answers on this topic

Return on Investment

Atlassian

No answers on this topic

Klipfolio

  • It made reporting a breeze as we didn't have to spend time creating the reports
  • The reporting forum really helped give our team more metrics to add to reporting
  • Always ready to view Dashboard meant stakeholders could view reports at any given time
Read full review

Screenshots

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