What users are saying about
10 Ratings
52 Ratings
10 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 6.9 out of 100
52 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Likelihood to Recommend

Atlassian Crowd

For companies that are already using other Atlassian systems, then Atlassian Crowd will fit in very well. This is especially the case if the company is not yet big enough to use LDAP for user management, Atlassian Crowd can act as a temporary solution until the company outgrows it, as it is much easier and simpler than LDAP.
Anonymous | TrustRadius Reviewer

SecurID

Easy to implement and support. Flexible platforms and user-friendly interface. Not a lot of customization is available to customers and response time of support could be better. There are now competing products that utilize new features like facial recognition. Using camera and fingerprint sensors are becoming standard in smartphones so RSA SecureID should offer those as options.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Identity Management

Atlassian Crowd
SecurID
8.4
ID-Management Access Control
Atlassian Crowd
SecurID
7.0
ID Management Single-Sign On (SSO)
Atlassian Crowd
SecurID
9.0
Multi-Factor Authentication
Atlassian Crowd
SecurID
10.0
Password Management
Atlassian Crowd
SecurID
9.0
Account Provisioning and De-provisioning
Atlassian Crowd
SecurID
8.0
ID Management Workflow Automation
Atlassian Crowd
SecurID
8.0
ID Risk Management
Atlassian Crowd
SecurID
8.0

Pros

Atlassian Crowd

  • It is very easy for users to create tickets
  • Standing up atlassian crowd is a breeze
  • Not having to manage any hardware infrastructure is great
Anonymous | TrustRadius Reviewer

SecurID

  • RSA Authentication Manager is easy to deploy and configure.
  • It is a scalable solution meant for a large enterprise.
  • Some of the key features of RSA Authentication Manager where it particularly does well are provisioning, mapping, and logging.
  • It has a very nice console with good administrative and troubleshooting options.
  • Reliable security for VPN, applications, and wifi.
Ayub Khan | TrustRadius Reviewer

Cons

Atlassian Crowd

  • Some systems that are not crucial turned into more work than what was originally deemed necessary to successfully deploy Crowd.
  • Linux support was there as it was built mostly to support Windows based systems
  • Documentation was supported but most issues we had required us to contact Atlassian support.
Craig Lockley | TrustRadius Reviewer

SecurID

  • The Android application cannot be easily returned to the original code (if you chose to move to the next code).
  • If misconfigured, it can lock an administrator out of a server.
  • The look and feel of the RSA control center status bar application have a dated feel.
Joel Sprague, CCIE | TrustRadius Reviewer

Likelihood to Renew

Atlassian Crowd

No score
No answers yet
No answers on this topic

SecurID

SecurID 8.0
Based on 1 answer
Long story short, does the job. Can use company credentials to setup and access the account for SecurID. Easy to setup and implement. Doesn't have a high learning curve.
Vishwanath Raman | TrustRadius Reviewer

Usability

Atlassian Crowd

No score
No answers yet
No answers on this topic

SecurID

SecurID 9.0
Based on 1 answer
Using it very frequently, it's important that its straight forward and I do not have to go through unnecessary hoops to achieve something seemingly simple. Can setup using the company credentials and do not have to setup up a separate account. Setup was fast and easy. GUI is very straight forward and quick.
Vishwanath Raman | TrustRadius Reviewer

Support Rating

Atlassian Crowd

Atlassian Crowd 9.0
Based on 2 answers
Overall, support is good, you get quick responses from Atlassian's official support system, and documentation is decent enough for you to find what you need.
Anonymous | TrustRadius Reviewer

SecurID

SecurID 8.0
Based on 2 answers
Their support for onboarding and set-up is quite good. The only issues we tend to have are obtaining new user devices. These need to be planned ahead of time.
TJ Hurt | TrustRadius Reviewer

Alternatives Considered

Atlassian Crowd

These products allow you to install them on your own infrastructure, so you can manage all aspects of them which can prevent you from getting throttled from API calls. When you hit a certain threshold of scale you may need to switch off of Atlassian Cloud to your own hardware. When you are a small startup, however, this product is probably a good starting point.
Anonymous | TrustRadius Reviewer

SecurID

And also Google Authenticator that TrustRadius does not have on their database. Both are good but not excellent. SecureID felt like the best option because it is solid and has proven to be the best option for more than 20 years. The other options were confusing and offer things that we don't need.
Anonymous | TrustRadius Reviewer

Return on Investment

Atlassian Crowd

  • New systems are tough when it comes to an ROI, as a dollar amount for saving time on a sign-in can be tough to track. Like most new systems that makes things slightly easier to execute as an end user or manage or support, it really might come down to the existing structure of how a company manages its users.
  • The positives are always with the end user, which I have to say, Crowd was able to accomplish.
Craig Lockley | TrustRadius Reviewer

SecurID

  • Implementing RSA SecurID has allowed us to help our clients understand we are committed to compliance.
  • Implementing RSA SedcurID has, however, negatively impacted employee productivity. Employees need to be aware of the additional steps they need to take to authenticate to a protected system.
  • RSA SecurID has helped us with our compliance audits.
Brandon Holbrook | TrustRadius Reviewer

Pricing Details

Atlassian Crowd

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

SecurID

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Rating Summary

Likelihood to Recommend

Atlassian Crowd
8.0
SecurID
8.5

Likelihood to Renew

Atlassian Crowd
SecurID
8.0

Usability

Atlassian Crowd
SecurID
9.0

Support Rating

Atlassian Crowd
9.0
SecurID
8.0

Add comparison