Atlassian Crowd vs. Symantec VIP

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Atlassian Crowd
Score 6.9 out of 10
N/A
Atlassian Crowd is a single sign-on (SSO) solution from Australian-headquartered software company Atlassian.N/A
Symantec VIP
Score 9.5 out of 10
N/A
Symantec Validation and ID Protection Service (VIP) is presented as a user-friendly, cloud-based strong authentication service that enables enterprises to secure access to networks and applications without impacting productivity. Also included with VIP Enterprise two-factor authentication is Symantec VIP Access Manager, a single access point to protect cloud and on-premise web apps via Single Sign-On (SSO).N/A
Pricing
Atlassian CrowdSymantec VIP
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Atlassian CrowdSymantec VIP
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Atlassian CrowdSymantec VIP
Top Pros
Top Cons
Best Alternatives
Atlassian CrowdSymantec VIP
Small Businesses
Dashlane
Dashlane
Score 9.3 out of 10
WatchGuard AuthPoint
WatchGuard AuthPoint
Score 9.0 out of 10
Medium-sized Companies
Dashlane
Dashlane
Score 9.3 out of 10
Cisco Duo
Cisco Duo
Score 9.4 out of 10
Enterprises
Imprivata OneSign
Imprivata OneSign
Score 9.8 out of 10
Cisco Duo
Cisco Duo
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Atlassian CrowdSymantec VIP
Likelihood to Recommend
8.0
(3 ratings)
7.9
(11 ratings)
Support Rating
9.0
(1 ratings)
9.0
(1 ratings)
User Testimonials
Atlassian CrowdSymantec VIP
Likelihood to Recommend
Atlassian
For companies that are already using other Atlassian systems, then Atlassian Crowd will fit in very well. This is especially the case if the company is not yet big enough to use LDAP for user management, Atlassian Crowd can act as a temporary solution until the company outgrows it, as it is much easier and simpler than LDAP.
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Broadcom
Symantec VIP is best suited in environments where you need two factor authentication. As explained before, Symantec VIP is super easy to use and manage for our users across our entire organization. If you have your users using a virtual private network, Symantec VIP is the way to go; no doubt about it!
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Pros
Atlassian
  • It is very easy for users to create tickets
  • Standing up atlassian crowd is a breeze
  • Not having to manage any hardware infrastructure is great
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Broadcom
  • The UI is intuitive and simple to use and navigate. When generating a secure token to be used for VPN access, all the navigation is clear and intuitive. There is no confusion when our users use Symantec VIP.
  • Every generated token expires after 30-60 seconds, thus providing an extra layer of security and reducing any risk of someone re-using a token or pin to gain unauthorized access into our system.
  • The app is super responsive and has no lag and little to no latency. Everything loads quickly and is super speedy.
  • Our department can opt for a 6 digit code which we can use while logging in on different sites and SSO access can be easily set up and achieved with this tool.
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Cons
Atlassian
  • Some systems that are not crucial turned into more work than what was originally deemed necessary to successfully deploy Crowd.
  • Linux support was there as it was built mostly to support Windows based systems
  • Documentation was supported but most issues we had required us to contact Atlassian support.
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Broadcom
  • when setting a token to a phone call, the phone calls often take a minute + to call the user.
  • When Symantec's VIP app is removed or reinstalled on a phone, the credential ID will change, and that dictates a call to the helpdesk to allow the user access.
  • Temporary security codes while handy, must be set to expire immediately to stay secure.
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Support Rating
Atlassian
Overall, support is good, you get quick responses from Atlassian's official support system, and documentation is decent enough for you to find what you need.
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Broadcom
Great vendor support, along with a great product solution
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Alternatives Considered
Atlassian
These products allow you to install them on your own infrastructure, so you can manage all aspects of them which can prevent you from getting throttled from API calls. When you hit a certain threshold of scale you may need to switch off of Atlassian Cloud to your own hardware. When you are a small startup, however, this product is probably a good starting point.
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Broadcom
The Symantec VIP solution has a more easy implementation process, which makes implementation faster. The Prove Of Concept of the solution presents the best results compared with Duo. The final price charged was cheaper. Consultants that participate in the process get show to us in a more clear manner all scenarios where we can use the Symantec VIP.
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Return on Investment
Atlassian
  • New systems are tough when it comes to an ROI, as a dollar amount for saving time on a sign-in can be tough to track. Like most new systems that makes things slightly easier to execute as an end user or manage or support, it really might come down to the existing structure of how a company manages its users.
  • The positives are always with the end user, which I have to say, Crowd was able to accomplish.
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Broadcom
  • It was as easy to implement and manage as promised, so that definitely saved us time and frustration.
  • It allowed us to improve on our existing PHI and PII security measures.
  • Allowing secure access from remote locations, especially smart phones, was a huge plus.
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ScreenShots