Atlassian Crowd vs. Trellix Endpoint Security ENS

For companies that are already using other Atlassian systems, then Atlassian Crowd will fit in very well. This is especially the case if the company is not yet big enough to use LDAP for user management, Atlassian Crowd can act as a temporary solution until the company outgrows it, as it is much easier and simpler than LDAP.

Incentivized

It provides great web security and will protect your devices against viruses and malware when paired with other security software and hardware. For instance, we have multiple layers of security set up so if McAfee misses something then one of our other barriers will catch the infection or intrusion before it reaches the network. I would not suggest using this product as a standalone agent because I do not think it will be as effective when working by itself. The dashboard also makes it convenient to manage devices, policies, and settings from wherever you are so it's an ideal solution for any IT department to use. I would just suggest using something else as a backup so your network isn't left vulnerable.

Incentivized

• It is very easy for users to create tickets
• Standing up atlassian crowd is a breeze
• Not having to manage any hardware infrastructure is great

Incentivized

• Provides high fidelity alerting.
• Allows CSOC analysts to perform forensic triage and alert investigations through containment from a single pane of glass.
• Provides alert telemetry across on-disk and in-memory attacks.
• Supports many additional 'bolt-on' modules to provide additional alert context or capabilities.

Incentivized

• Some systems that are not crucial turned into more work than what was originally deemed necessary to successfully deploy Crowd.
• Linux support was there as it was built mostly to support Windows based systems
• Documentation was supported but most issues we had required us to contact Atlassian support.

Incentivized

• The amount of false detections especially the negative ones needed to be reduced.
• It requires more optimization. It tends to make the PCs slower.
• It almost doesn't have the ability to heal. This is very important as we need our sensitive data to be recoverable.
• It doesn't have any free scanning functionality. Our users using personal machines cannot scan in case of an incident. This could be added like Malwarebytes.

Incentivized

So below is my breakdown, Pro's: Centralized Management, Comprehensive Protection and customization. Con's: Initial cost

Incentivized

Overall, support is good, you get quick responses from Atlassian's official support system, and documentation is decent enough for you to find what you need.

Incentivized

The support of product was very good when we initially implemented the solution. We were getting fats replies and could see the customer approach. After a while the level of support was not following the SLA's and the replies were getting very confusing and late.

Incentivized

These products allow you to install them on your own infrastructure, so you can manage all aspects of them which can prevent you from getting throttled from API calls. When you hit a certain threshold of scale you may need to switch off of Atlassian Cloud to your own hardware. When you are a small startup, however, this product is probably a good starting point.

Incentivized

Unlike Trellix Endpoint Security Symantec Endpoint provides less information about events on the user side. Trellix give an opportunity to see information about virus detection on a user machine as quick as it possible, so we were able to catch the signs of virus propagation early and prevent the spread of damage

Incentivized

• New systems are tough when it comes to an ROI, as a dollar amount for saving time on a sign-in can be tough to track. Like most new systems that makes things slightly easier to execute as an end user or manage or support, it really might come down to the existing structure of how a company manages its users.
• The positives are always with the end user, which I have to say, Crowd was able to accomplish.

Incentivized

• From an auditing standpoint, we can show that our workstations/servers are protected.
• Even though it cant identify more advanced/targeted malware, it is still good to identify the more obvious malware which occurs daily in my enterprise.
• Since it can be easily deployed, the products can easily get deployed on all systems in the environment for optimal anti-malware protection.

Incentivized