Atmosphere TV vs. Interact Software vs. OpenText Vibe

It works well to keep our patients entertained and distracted while they wait for their appointments. We are also able to program our own content on the devices.

Incentivized

You don't have to be a web developer to get the most out of Interact. The easy-to-use interface can empower stakeholders across the company to centralize their resources and make them more accessible, no matter how tech-savvy they are.

Incentivized

1. How fast can I implement it fully for an organisation?
2. How many hours must I invest to get it up and running?
3. How does it compare to the competitors similar software?
4. Once up and running how much time and money will it cost me?

From the point of how it looks I would like to use it. As it is part of the Novell suite I would like to use it as I have already paid for it. So in conclusion with the help of Novell I might be able to implement it the way I want it but without extra cost.

• Easy to set up
• Ability to choose different types of programming to fit clinic atmosphere
• Customer service is exceptional

Incentivized

• The system was particularly useful during the coronavirus pandemic as it helped foster communication between colleagues and allowed us to create various fun and interactive morale-boosting activities.
• The service desk is responsive and Interact is quick to point out any service issues.

Incentivized

• You can create electronic forms with powerful workflows behind them. This allows for supervisor approval/rejection of forms. The workflows also allow for email alerts when certain stages are met.
• Built in social media tools. Each employee has a feed which other employees can follow.
• Allows employees to create teams in which they can chose members and rights.

Incentivized

• Sometimes I wish there were more programming options
• I don't trust the accuracy of their analytics dashboard

Incentivized

• Payment steps
• Pipedrive integration
• Google tag manager integration

Incentivized

• Saving documents from word using the Novell vibe add in is slow and sometimes word will freeze before the document can be uploaded to vibe

We would never go back to a spreadsheet to manage our inventory! Since Vibe is essentially free for us there's no reason not to continue using it. We plan on rolling out more processes in other departments for the coming year. The biggest obstacle is change. People don't want to change doing things they have been doing for years. If the workflow saves time people will embrace it.

Incentivized

At this moment it still looks you need to do a lot to be able to use it and to be honest that time should be used for work not for configuring a communication tool for the business. Yes I understand that it takes time to learn something to use in the organisation , but with this tool I see the help desk having to answer a lot of questions on how to use it or once someone has done something how to undo it.

The implementation was good, it is the follow up that we need to do ourselves that takes time and effort.

We have used Patient Point. It's difficult to use and unreliable. Atmosphere has blown it away.

Incentivized

Interact is great for basic integrated quizzes and forms. The other tools are much more robust in terms of mobile friendliness, integrated payment steps, file upload, Google Tag Manager integration (track and segment via your favorite marketing automation platform), etc. Typeform is a much more robust platform.

Incentivized

I think the closest well known product that stacks up to Vibe is Microsoft SharePoint. But I really can't make a true comparison because when I tried SharePoint, I didn't know quite know where to start which really dissuaded me from exploring further. With SharePoint, I hear and see that it can do a lot of things, but I feel like I have to be a coder of some sort in order to know what to do. And the templates available to start from is far from what I actually need in order to be productive in my industry. What my team migrated from was an open source platform called Projectfork. I really loved that platform, but it is easy to break. So in search from something stable, I stumbled across Vibe. It gave me the features I was accustomed to having plus the reporting, improved document versioning, easier flow of setting up users and permissions, and push notifications.

Incentivized

• It's been 100 percent positive so far

Incentivized

• Didn't really see ROI

Incentivized

• Collaboration has increased.
• External access to Vibe has been positive.
• Managers have taken on more ownership of the system.
• The learning curve was difficult, and near vertical, at times due to Vibe being so different than what empoloyees were used to.

Incentivized