Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ATOmate
Score 9.0 out of 10
N/A
ATOmate automationes ATO document processing and distribution. From Business Automation Works (BAW) headquartered in Melbourne, a solution created for accountants that want to communicate important ATO information to clients efficiently and effectively; ATOmate automates the processing, checking and distribution of ATO documents including Notices of Assessment, Statements of Account and Tax Debts.N/A
Vasion
Score 8.3 out of 10
N/A
Vasion (formerly MaxxVault) is a document management solution now from PrinterLogic (acquired November 2019) designed to enable organizations to digitize content and automate workflows to drive compliance, scalability, and accountability.N/A
Tungsten TotalAgility
Score 8.2 out of 10
N/A
Tungsten TotalAgility brings cognitive capture capabilities to the hands of business analysts and non-technical users to solve content-centric challenges, including classification and extraction from financial documents, contracts, forms and other information-intensive documents.N/A
Pricing
ATOmateVasionTungsten TotalAgility
Editions & Modules
No answers on this topic
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
ATOmateVasionTungsten TotalAgility
Free Trial
NoNoNo
Free/Freemium Version
NoNoNo
Premium Consulting/Integration Services
NoNoNo
Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
ATOmateVasionTungsten TotalAgility
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ATOmateVasionTungsten TotalAgility
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Medium-sized Companies
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Enterprises
IBM Cloud Pak for Business Automation
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User Ratings
ATOmateVasionTungsten TotalAgility
Likelihood to Recommend
9.0
(1 ratings)
9.1
(4 ratings)
8.0
(2 ratings)
User Testimonials
ATOmateVasionTungsten TotalAgility
Likelihood to Recommend
Business Automation Works (BAW)
ATOmate has automated so many processes and we are now able to assign staff to more meaningful tasks rather than sorting out paper documents.
In saying that, there are times when manual intervention is required like sending out a big payment required.
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Vasion
The best case we've found for Vasion is the one that explains why we moved to Vasion in the first place. Our Windows print servers were extremely temperamental for our Azure devices and, in many cases, would take 20 minutes or more to just set up correctly. We would then have issues with printers not printing for long periods or with print jobs not showing up in the printer queue. It was also hard for the staff to install their own printers when the one they normally used went down. It was also very hard for staff to figure out how to navigate the printer list to install printers. Vasion made all of this very easy and gave the staff one easy web page to find the printer they want and install it.
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Tungsten Automation (formerly Kofax)
The platform is an excellent solution for companies looking for a workflow automation system that can be used across departments and its return on investment becomes apparent once it is introduced in production for a business. Its ability to route work tasks dynamically between employees and outside parties, implement SLAs, and get information to a back-end source is excellent.
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Pros
Business Automation Works (BAW)
  • They are at the forefront of any changes with the way the ATO is working
  • The pro-actively find solutions for problems that could arise
  • They keep us informed of any downtime with their product or the ATO
  • They get almost all documents from the portal without any input from us.
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Vasion
  • MaxxVault is a full-featured product at a cost significantly less than its competition.
  • MaxxVault is end-user maintainable. I do not have to carry an IT staff to support this critical system.
  • MaxxVault has the best customer service support of any vendor I've done business with in my 20 year career.
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Tungsten Automation (formerly Kofax)
  • Ease of use. The drag and drop configuration to create the processes makes the product easy to use and configure. Most of the icons are intuitive on what they are and how to use them. The use of the colored icons for each value also helps to know that that value is looking for.
  • Forms. The capture forms are easy to create and maintain. A new field can be added to the Extraction group and then the capture form is regenerated and that field is automatically added to the form with all the proper attributes. If an additional check box or field is added to the form, that field stays when regenerated. This differs from KTA 6.0.
  • Kofax has done pretty well integrating all the pieces of Kofax into one product. KC (Kofax Capture), KIC (Kofax Import Connector), KTM (Kofax Transformation Module with OCR), and workflow are all combined into KTA (Kofax Total Agility). This lets all of these features work together in one product. Kofax does keep adding more to the functions that maybe were left out original version. This makes Kofax Total Agility a robust product.
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Cons
Business Automation Works (BAW)
  • Sometimes the ATOmate web portal is very slow
  • There is a lack of logging of events that we as users can see
  • We should be able to assign a partner to documents where the client is unknown
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Vasion
  • Learning curve is particularly steep.
  • Some advanced features can be difficult to implement and test.
  • Driver management is time consuming and could be streamlined.
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Tungsten Automation (formerly Kofax)
  • Exception management within the platform can certainly be improved upon. If a job is suspended for any particular issue integrations can be put in place to attempt to handle them but it is kludgy and does not always work as anticipated.
  • The administration interface is based on Microsoft Silverlight which limits it to certain versions of Internet Explorer and the interface has seen better days. Their other application, Kofax Kapow, has a much more mature and intuitive interface. This supposedly is being replaced in the next major iteration but I have doubts it will be successfully done.
  • The product is expensive. It is also the Cadillac of workflow platforms with document transformation built in. In many cases the product can do what you want it to do but there may be other more cost effective platforms.
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Usability
Business Automation Works (BAW)
No answers on this topic
Vasion
I would say its around 7. For us it was easy to do deploy, to use the centralised control, and not too complex compared to other printing services. However, some workflows became complicated depending on configuration. In our case, it was a bit complicated after a while. But its still user friendly.
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Tungsten Automation (formerly Kofax)
No answers on this topic
Alternatives Considered
Business Automation Works (BAW)
ATOmate has the ocr that is far superior to kofax and the client names and amounts on the ato forms are almost 99% captured. This was compared to about 80% with kofax
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Vasion
Vasion had a much better interface for installing printers for staff. It was very easy for staff to manage their own printers and install what they want or need. Vasion also seemed to be better equipped for reporting and use by our non-technical staff. We were also impressed with the support of Vasion and how easily they answered all of our questions.
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Tungsten Automation (formerly Kofax)
Kofax TotalAgility is a beast of a package that gives you a thousand ways to tackle a problem, but it may not be the best platform for your needs. It is more of an enterprise platform that integrates well with other systems with moderate development time. Other packages may be cheaper, easier, and faster to implement depending on needs.
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Return on Investment
Business Automation Works (BAW)
  • ATOMATE has allowed us to redeploy admin staff to different tasks and we have been cable to expand without needing more staff
  • The only downside to it is the admin staff used to keep excel sheets that would be checked off every quarter and the partners used that sheet to keep track of their workflow
  • We no longer have to wait for paper correspondence from the ato as most gets picked up by ATOmate
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Vasion
  • Having seen similar organizations implement software solutions costing upwards of $1 million, I can safely say the ROI on our MaxxVault implementation has paid off massively for our customers and staff. We could not do what we're doing without MaxxVault.
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Tungsten Automation (formerly Kofax)
  • Kofax TotalAgility is very expensive. Some customers have reported that using the KTA workflow has increased productivity and has a good ROI overall. The customers have not shared true numbers for me to give details.
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