Atos Unify OpenScape Business vs. Cisco IP Phones

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Atos Unify OpenScape Business
Score 4.2 out of 10
N/A
OpenScape Business is a unified communications offering from Unify (formerly Siemens Enteprise Communications), combining telephony & VOIP, web & video conferencing, and messaging in one integrated platform targeted at SMBs.N/A
Cisco IP Phones
Score 9.0 out of 10
N/A
Cisco began developing voice over IP (VoIP) communications and collaboration solutions in 1997. Currently, Cisco states they have more than 100,000 unified communications customers worldwide. The modern Cisco IP Phone portfolio includes VoIP and HD video phones designed to meet the needs of organizations.N/A
Pricing
Atos Unify OpenScape BusinessCisco IP Phones
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Atos Unify OpenScape BusinessCisco IP Phones
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Atos Unify OpenScape BusinessCisco IP Phones
Top Pros
Top Cons

No answers on this topic

Features
Atos Unify OpenScape BusinessCisco IP Phones
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
Atos Unify OpenScape Business
9.2
1 Ratings
12% above category average
Cisco IP Phones
-
Ratings
Hosted PBX9.01 Ratings00 Ratings
Multi-level Interactive Voice Response (IVR)9.01 Ratings00 Ratings
User templates10.01 Ratings00 Ratings
Call reports9.01 Ratings00 Ratings
Directory of employee names9.01 Ratings00 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
Atos Unify OpenScape Business
9.2
1 Ratings
9% above category average
Cisco IP Phones
-
Ratings
Answering rules9.01 Ratings00 Ratings
Call recording8.01 Ratings00 Ratings
Call park9.01 Ratings00 Ratings
Call screening10.01 Ratings00 Ratings
Message alerts10.01 Ratings00 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
Atos Unify OpenScape Business
9.8
1 Ratings
17% above category average
Cisco IP Phones
-
Ratings
Video conferencing10.01 Ratings00 Ratings
Audio conferencing10.01 Ratings00 Ratings
Video screen sharing9.01 Ratings00 Ratings
Instant messaging10.01 Ratings00 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
Atos Unify OpenScape Business
9.0
1 Ratings
8% above category average
Cisco IP Phones
-
Ratings
Mobile app for iOS9.01 Ratings00 Ratings
Mobile app for Android9.01 Ratings00 Ratings
Best Alternatives
Atos Unify OpenScape BusinessCisco IP Phones
Small Businesses
CloudTalk
CloudTalk
Score 9.5 out of 10
Lifesize Video Conferencing
Lifesize Video Conferencing
Score 8.0 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 9.5 out of 10
Cisco Headsets
Cisco Headsets
Score 9.1 out of 10
Enterprises
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
Cisco Headsets
Cisco Headsets
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Atos Unify OpenScape BusinessCisco IP Phones
Likelihood to Recommend
10.0
(1 ratings)
8.9
(55 ratings)
Likelihood to Renew
-
(0 ratings)
8.5
(2 ratings)
Usability
-
(0 ratings)
8.6
(11 ratings)
Support Rating
-
(0 ratings)
8.3
(41 ratings)
Implementation Rating
-
(0 ratings)
7.0
(1 ratings)
User Testimonials
Atos Unify OpenScape BusinessCisco IP Phones
Likelihood to Recommend
Atos
From very small / medium / enterprise and even blue light customers - Atos/Unify will solutions fit and work.
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Cisco
We have found so many use cases for Cisco IP Phones and have not come across too many situations where they were not well suited, other than being mobile. We have moved to another Cisco Solution for Mobile communications. We have phones all over the place, in offices, in clinical areas, in lobby or public areas, and even in all of our conferencing and meeting spaces.
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Pros
Atos
  • Resilience.
  • Work from anywhere.
  • Easier to use and administrate.
  • Accommodates many environments.
Read full review
Cisco
  • Vibrant display
  • Retains mute functionality between headset and speakerphone
  • Consistent and incredibly clear audio
  • Energy saving mode, during nighttime hours
  • Mute light is physically linked with the button and the feature, if that light is on, you KNOW you're muted!
  • Variety of customizable ringtones
  • Supports up to 10 lines, if needed
  • Built-in camera provides quick and easy access to join any meeting or call in 720p HD
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Cons
Atos
No answers on this topic
Cisco
  • So while the 6800 range may not offer slick features, it still provides all the core functionality that businesses have come to expect from their VoIP handsets.
  • Most of the handsets that make up the 6800 series do come with a greyscale display, which may be disappointing if employees are used to working with color VoIP solutions.
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Likelihood to Renew
Atos
No answers on this topic
Cisco
i think it's profitable and a good return on investment as a person who make an architecture based on VOIP with IP phones i really enjoyed the process of configuration of the router , the switch and everything and then when i had to test the communication between two phones I've configured it was a joy. Also it's a good phone to receive and give calls to our clients.
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Usability
Atos
No answers on this topic
Cisco
Easy to use Functions are self-explanatory Light Efficient I generally have no complaints about them as they get the job done. Just a few employments on maybe graphics or so otherwise they are really great 👍 no complaints... Maybe it is just because is just a user and doesn't implement them or something.
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Support Rating
Atos
No answers on this topic
Cisco
Cisco support for me has always been my biggest issue with Cisco. It is very difficult to open a ticket without having your support contact info updated on Cisco Portal, which in most cases, is dependent on resellers getting this done in a timely manner.
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Implementation Rating
Atos
No answers on this topic
Cisco
Reduced equipment and infrastructure cost increased productivityEasier network management
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Alternatives Considered
Atos
Holds more than its own against the competition and consistently keeps this over time.
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Cisco
The 8800 series phone is lighter and has a better build quality with all except the flagship phones from Yealink, Mitel, and Avaya. The Yealink S59 and Avaya Vantage have a touch screen interface the make them more akin to the old DX650 which is more high-end than the 8800 currently.
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Return on Investment
Atos
  • Overall controllable fixed license costs.
  • Flexible license model in customer control.
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Cisco
  • I set up the desk for new hires in our group - it is super easy to plug in this phone and have them up and running.
  • Having the ability to pre-program speed dial numbers ensures that new hires are able to reach help without having to search for a number.
  • The ability to program ring tones is great, so if we are in the shared space meeting and we hear a phone ring, we know who's phone is ringing - the meeting can go on without everyone leaving to check.
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ScreenShots