AudioCodes SD-WAN vs. Barracuda CloudGen Firewall vs. Cisco Catalyst SD-WAN

I would say a small business with a basic firewall and security needs would be a perfect fit for the Barracuda CloudGen firewall. I know that they soon end up leaving the NG models and are moving forward with the F series firewall. I think the F series is a much more difficult to manage device and doesn’t offer simplistic configuration or use and lacks cloud control so I don’t understand the move on Barracuda’s part to nix a great easy to manage the firewall. I do think that the NG line is maybe too simple for bigger businesses and would lack some main features that they would require.

Incentivized

The best case, what I recommend to others and to clients to use is Cisco Catalyst SD-WAN one for is the case when you have a huge number of branches or small offices or remote offices, you name it. Even home offices, you have a large number and you want this whole infrastructure to be extremely easy to set up and also to have everything almost the same, not to have deviations from the standard configuration. This is the sweet spot for introducing Cisco Catalyst SD-WAN.

Incentivized

• The management software is excellent. It make it much easier to manage the firewalls than some of the other vendors.
• Watching real-time traffic is easy to do when trying to troubleshoot a users issues getting to a particular service.
• Support from Barracuda has been excellent. We rate their phone and online remote support as being the best in the business.
• We like the QoS and Traffic shaping of the NG Firewalls. They help is manage our limited bandwidth, so that business critical resources are available over lesser critical resources.
• Integration with Active Directory makes it easy to identify users activities in logs.

Incentivized

• We are able to use a multiple different circuits to go into the cloud, so we are not relying on just one particular private wireless. We're relying on wine circuits, ethernet, ethernet out. So it provides us that flexibility where we didn't have that before. Provides security that is very robust and flexible and scalable and it provides us with, the biggest thing is redundancy, where we have backup. For example, we have a Starlink for nuclear power plants. If our main circuits go down, we have that. And without Cisco Catalyst SD-WAN it would be very hard to actually achieve, to accomplish true redundancy. So we're happy with Cisco Catalyst SD-WAN in that regard.

Incentivized

• Very complex and steep learning curve to get up to speed.
• Multiple ways to configure for the same service or feature. Takes time to determine "your" customized build.
• Interface can sometimes be clunky when trying to determine how it's organized or arranged. Again, steep learning curve.

• I will say the way we use it now, and I think what happened was the way it was deployed, it was fine, but unfortunately over the course of the years we've gotten a little out of hand with our device templates and feature templates. I think if there's any form of feedback that I would give to Cisco is how do we find ways to improve the environment as it stands so we get to a certain point with the environment and then we don't know how to undo it or fix it or optimize the environment. Because right now we're in a position where we're playing a lot of catch up and clean up and if there was a way or some tool or feature that we can take advantage of that would allow us to optimize that environment where we will kind of corner ourselves into a lot of problems in the future. There's some feature or something that we could take advantage of that will allow us to optimize that environment and not let it get out of control pretty easily. That would be my suggestion.

Incentivized

I would rate SD-WAN highly because it has significantly improved network performance, reliability, and cost-efficiency for my organization. Its ability to optimize traffic dynamically, enhance security, and simplify management across multiple locations has been invaluable. With SD-WAN, we’ve reduced dependency on costly MPLS, improved cloud application performance, and gained greater control over our network infrastructure.

Incentivized

Easy enough to use and configure using the management UI. Reporting from the web filter is a little clunky, and not very user friendly. To be perfectly honest, once it's set up and running, there isn't a lot to do from the day-to-day side of things, which is not a bad thing.

The niche configurations are given equal focus as the standard use cases, which can make onboarding difficult in the beginning (ie why am I not using an entire tab of the portal), but aside from that part, the dashboard is relatively easy to navigate and apply the configuration. The metrics and analytics available are also nice to have in a single pane.

Incentivized

I think if we could afford, we could have HA inplace but we planned out outage and workaround to avoid any outages.

Incentivized

It does slow down over the period but it's same with other product. you need to clear/reboot services.

Incentivized

I could go on and on about how good Barracuda's support really is. I have yet to have a problem they didn't help me fix and I always learn something when talking with them. The story that best describes my overall experience with Barracuda's support is this: When I first put in the xSeries they had a problem with a policy route. There was a bug in the code and in the one situation I was it, it just would not work. I went up the levels of support and they couldn't fix it. Well, next thing I know I am on the phone with 2 of the guys that programmed the thing and they work out the solution in no time and get me going. That is support. That is what I have come to expect from Barracuda. If the tech on the phone doesn't know the answer, they do not stop until they find it. Grant it, I also have to admit I do not call support with every problem, I try to work it out on my own first as that is how I learn best, so when I do call support it is going to be complicated.

Incentivized

Al ser soluciones integradas del portafolio de soluciones de Cisco, el soporte es transversal a cada uno de los componentes implementados, teniendo el cliente la capacidad de resolver sus inconvenientes bajo una misma infraestructura que está totalmente homologada, satisfacciendo de esta manera, las necesidades del cliente asi como permitiendo, que este se concentre en su negocio. Since the Cisco SD-WAN tools are a part of Cisco’s broader portfolio of solutions, support cross-cuts to each of our deployed components, with our company as the customer having the ability to solve our problems through the same, approved infrastructure. Their support team easily satisfies the customer’s needs so that they continue to focus on business functions.

Incentivized

I was late to participate but my team was very happy with the outcome.

Incentivized

Our Cisco firewall was always difficult to make any changes against. It had no user-friendly GUI interface. We were calling technical support most of the time whenever we needed to make any changes. The Barracuda CloudGen Firewall has a GUI interface which we are looking forward to getting better acquainted with as we move off of our old Cisco. Of course, Barracuda's technical support is always there and is top notch!

We've used the old Cisco SD-WAN, which no longer exists. It was a lot more complex to configure what is now called Cisco Catalyst SD-WAN. So they've definitely come a long way in that it is a lot less complicated to set up and template based.

Incentivized

I didn't take part of this decision but it always multiyear contract get best discount.

Incentivized

Really strength in scalability. Only thigs it's depends on some prototype Cisco product which you can't work with other Cisco products.

Incentivized

• We saved multiple thousands of dollars the first year out with the firewall in maintenance fees. We paid for the firewall and 3 years of service and still saved money.
• The ease of management allows me to do my job more efficiently. I save a lot of time when doing my day to day job because I can get to my firewall virtually anywhere.
• I feel a lot safer and my business more secure knowing that I have configured things the way they need to be and it was simple and not overly complicated.

Incentivized

• Our branch offices can connect to our enterprise network and the internet quickly and securely, which has helped to increase productivity and reduce downtime.
• We have been able to reduce our dependence on expensive MPLS connections, and instead utilize a combination of broadband and LTE connections, which are more cost-effective
• The centralized location improves network visibility and troubleshooting process